We have stayed at this location numerous times and have always been very favorably impressed with the front desk staff. Our most recent visit involved an unfortunate situation where the hotel had overbooked and sent us to another property (Hilton Garden Inn) quite a distance away (White Marsh, MD). When we arrived there at 1 AM, we were told that the only rooms available were smoking rooms. Not acceptable! We phoned back to the Baltimore City Center Hotel and asked for the Front Desk Manager who had assisted us earlier. Upon hearing what had occurred, he asked to speak with the front desk clerk at the Hilton and worked through arrangements to have us transferred to yet another hotel. While we were quite upset with the overbooking and transfer to distant locations late at night, we have only high praise for the Front Desk Manager, Mr. Michael Curry, who kept his cool throughout very trying circumstances and did not give up until our problem was remedied. Kudos to Mr. Curry, a true asset to the Sheraton Hotel Chain.
- Official Description (provided by the hotel):
- At the Radisson Hotel Baltimore Harbor, we make travel more exciting and less complicated. We take the hassle out of travel so the focus can be on exploring all of the numerous sights and attractions our location has to offer. Some of the activities within walking distance include; the electrifying Oriole Park at Camden Yards, National Aquarium, Inner Harbor, Baltimore Basilica (America's first cathedral), Baltimore Convention Center, M&T Bank Stadium, and much more. Located in the heart of Baltimore, the Radisson Hotel Baltimore Harbor gives you access to it all, plus uplifting ways to have fun and unwind. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Baltimore City Hotel Baltimore
- Baltimore Sheraton