My husband and I stayed 3 nights while attending a conference. The front desk clerk gave us our key but was not friendly or welcoming. I called her later to ask her where the vending machines were and she told me to "try level C". I went to that level and didn't see the machine..my husband asked 2 other staff before getting the requested information. As I got into bed I noticed what appeared to be an old blood stain on the sheet on the side of the mattress. Since service had been so poor, I reluctantly decided to wait until the next day and report it since I assumed my bed would not be changed quickly at midnight. The next morning I left a note on the bed reporting the stain and requesting that my sheets be changed. I returned to my room in the evening to find my bed had been made but the stained sheet was still on the bed! I reported it to the front desk. I was told there was no one there that could change my sheets but was moved to another room. I requested a refund for that night and the clerk agreed. She also called to make sure the other room was ok. I was very impressed with the friendly lady that works in the breakfast area and the bellman was nice but I will not stay at this hotel again.
- Official Description (provided by the hotel):
- At the Radisson Hotel Baltimore Harbor, we make travel more exciting and less complicated. We take the hassle out of travel so the focus can be on exploring all of the numerous sights and attractions our location has to offer. Some of the activities within walking distance include; the electrifying Oriole Park at Camden Yards, National Aquarium, Inner Harbor, Baltimore Basilica (America's first cathedral), Baltimore Convention Center, M&T Bank Stadium, and much more. Located in the heart of Baltimore, the Radisson Hotel Baltimore Harbor gives you access to it all, plus uplifting ways to have fun and unwind. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Baltimore City Hotel Baltimore
- Baltimore Sheraton