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“Great place to stay before your cruise!” 4 of 5 bubbles
Review of Holiday Inn Express Baltimore at the Stadiums

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Holiday Inn Express Baltimore at the Stadiums
Ranked #39 of 66 Hotels in Baltimore
Raleigh,NC
Level Contributor
312 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
“Great place to stay before your cruise!”
4 of 5 bubbles Reviewed 4 June 2014

We bought a stay & cruise package through an online third party vendor months ago for our family unit, as well as my parents. I called a few days before our Thursday night stay (sailing on Friday out of the Port of Baltimore) to pay for my parents room. I was emailed the forms to fill out and fax back in. Mike was very helpful on the phone with this. My parents were able to arrive before us and check in without having to pay a balance. They had a nice king room on the 4th floor over towards the casino construction but they didn't have any issues with noise.

We arrived after 4pm and a room was not ready for us. After being stuck in horrible traffic on I-95 North (construction then an accident shutting down 3 lanes!) we just wanted to get in a room. A gentleman in the back office quickly went upstairs and found one that was just cleaned. We were facing Russell Street overlooking the front check in parking. Some street noise, the most being the the large metal plate that is currently over most of the intersection. When vehicles drive quickly over it you hear loud metal banging noise. When there is lots of traffic congestion you don't hear it. I am sure once construction is done in this area that noise will be gone.

We had two queen beds in our room. It was very clean and well appointed. When talking with my parents we noticed they had shower gel in their complimentary toiletries and we didn't. On our way to the elevator I saw the gentleman that found a room for us and thanked him for it. Then I jokingly asked why they got shower gel and we didn't. He said that king rooms get shower gel. Sort of odd. He said he would get some for us. 10 minutes later as we were getting on the shuttle for dinner (shuttles run on the hour and you have to call/visit the front desk to get on the shuttle list. You just have to give your name and room number) we ran into him and he had three little bottles for us. So nice!

The shuttle took us to the Inner Harbor for dinner. Shuttle driver was very nice, gave us a card and told us to call when we wanted to come back. Turns out two hours later as we were about to call from the meeting place to arrange for pick up he pulled up to drop others off so we hopped right in!

Breakfast was very good with lots of variety for a continental breakfast. Our daughter loved the pancake making machine. Not your usual belgian waffle machine, but an individual pancake machine. Plenty of seating and area was clean.

My parents were able to get us all on the first shuttle out for the cruise ship at 10am. We were told to be downstairs in the lobby by 9:45. Mike was our driver and was very professional. When it got to be 10:15 and we hadn't left we found it a couple who was scheduled to be on our shuttle had never come downstairs. Two other ladies got on our shuttle instead of their 10:30am shuttle. It was a bit cramped with all of the luggage but doable. We were dropped off about 50 feet from the port door and our luggage was put on a large transport cart right next to the shuttle van. Super convenient. We were given a card with the hotel info to call when we wanted to be picked up a week later.

***** Note: you can not use your phone while going through customs at the port. I called as we were walking down the ramp before customs and was told to call when we were cleared from customs. 20 minutes later we were cleared and gathering our luggage and I called again. Mike answered the phone and I told him we were ready for pickup. A customs official told me I had to get off the phone. I repeated that to Mike and hung up. So you aren't allowed to use the phone until after you have gathered your luggage and walked out of the port building.***** I called a third time to the hotel and the young lady said it would be 20 minutes until pick up (it was 8:35am on a Friday morning, rush hour). Well Mike picked us up 5 minutes later. He had left as soon as I hung up on him!!! From the minute we left the ship to the minute we got in our cars (which were in the covered parking area for a week and were fine, a little construction dust) was less than an hour at rush hour on a Friday morning including a backed up customs queue. Awesome!

Excellent customer service before, during and after our one night stay. Once the construction of the casino next door is done the traffic and noise will die down. Per Maryland law casinos can not have hotel rooms in them. This hotel may get lots of business from next door. I hope their rates do not go up too much and they keep the stay and sail packages available. We will definitely stay here again if cruising out of Baltimore of if coming for a visit to Baltimore.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tricia316
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressStadiums, General Manager at Holiday Inn Express Baltimore at the Stadiums, responded to this review, 12 June 2014
Tricia316:

Thank you for the positive review of our hotel. We are glad we met your expectations and we hope everyone had great time on the cruise. We'll see you next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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447 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
Buffalo, New York
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 2 June 2014

We spent a few days in April and enjoyed our stay! There was plenty of parking, free shuttle and ample breakfast. The staff was friendly and helpful. The only downside would be there is nowhere in walking distance to have a drink at then end of long day of sightseeing.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank DolanBuffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, Pennsylvania
1 review
4 of 5 bubbles Reviewed 27 May 2014

I stayed there for four days over Labor Day weekend when it was extremely busy and the staff were on point and never lost their cool. I would like to give a special thanks to Imani, Sidney, Paul, and Mike for making me and my friends feel very welcome. Even though this hotel is off the beaten path, the staff are more than willing to provide you with a free ride into the harbor and pick you up as well. I've stayed at every hotel in Baltimore at one time or another and I've learned this: a hotel is only as good as it's staff. These guys and gals are great!

  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jay L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressStadiums, General Manager at Holiday Inn Express Baltimore at the Stadiums, responded to this review, 29 May 2014
Jay L:

Thank you for the wonderful review of our hotel and team members. I will be sure to share your comments with Imani, Sidney, Paul, and Mike. It was our pleasure to serve you and we look forward to seeing you again the next time you are in town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brooklyn
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 May 2014

We went to visit family and they hook us up with the best hotel ever. The rooms were out of this world comfortable and spacious. I would recommend this place to everyone. The breakfast was off the chain and very tasty the hospitalty was great as well.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Cathlene R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressStadiums, General Manager at Holiday Inn Express Baltimore at the Stadiums, responded to this review, 29 May 2014
Thank you for the 5-star review of our hotel. We greatly appreciate it and look forward to serving you the next time you're in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chincoteague Island, Virginia
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 3 May 2014

We spent the night here after coming to Baltimore to see an Orioles game. The staff here, every single one we encountered, were all very helpful and anxious to please - and I mean all of them, desk clerks, security, shuttle drivers.

It is clean. Breakfast was well above average for free hotel breakfasts - lots of choices, decent hot options. Parking was a little nuts, the parking lot is packed very tightly, but that didn't really matter to us because we parked up when we arrived & used the free shuttle to the Inner Harbor to go downtown and to the game. Our game was rain-delayed so we took a cab home from it due to uncertainty over whether they'd be running the shuttle that late but other guests shuttled home from the game.

The neighborhood is not great - we watched a squeegee man hard at work despite the rain from our window - and even though the stadium is physically not far away I would not walk it. They gave us a great little goodie bag at check-in with water & snack treats in apology for the noise of construction next door, and there were earplugs in the room. They did start working by 7am on Saturday morning but it wasn't a problem level of noise.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 4RLL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressStadiums, General Manager at Holiday Inn Express Baltimore at the Stadiums, responded to this review, 5 May 2014
Dear 4RLL:

Thank you for your review of our hotel, particularly the kind words about our team members. We strive to make every experience memorable and we are glad we met your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auburn, Alabama
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 April 2014

We had the best experience staying less than 12 hours at this hotel and it was because of the nice young man working the desk the night we checked in late. His name is VON!! He was so nice to my family and very helpful. He went "above and beyond" to help us out and it was greatly appreciated. Mike Rowe was nice the following morning when I questioned him about the night worker. The staff was friendly, our room was nice, and the beds were comfy! So many times people write negative comments and never take the time to write something nice and Von's professionalism and kindness could not go un-noticed. He and my boys hit it off talking about baseball!! I like someone who takes the time to care about personal interests. Very positive experience!

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 653AmyS23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressStadiums, General Manager at Holiday Inn Express Baltimore at the Stadiums, responded to this review, 2 May 2014
Dear Amys23:

Thank you for taking the time to review our hotel. I appreciate the kind words about Von and Mike and will share your comments with our team members. We are glad we met your expectations and look forward to seeing you the next time you are in town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spokane, Washington
1 review
5 of 5 bubbles Reviewed 6 April 2014

Great hotel to stay in and the breakfast options are delicious. If you need assistance at the front desk, Melanie is a great person to ask!! If you need a shuttle anywhere, definitely be sure to ask for Anthony!

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jennifer5431
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Baltimore at the Stadiums

Property: Holiday Inn Express Baltimore at the Stadiums
Address: 1701 Russell St, Baltimore, MD 21230-2024
Phone Number:
Region: United States > Maryland > Baltimore
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Family Hotel in Baltimore
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Baltimore at the Stadiums 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
(h3)The Best of Baltimore Inner Harbor Hotels Welcomes You(/h3) (p)Welcome to the (b)Holiday Inn Express®(/b) Baltimore at the Stadiums, the newest addition to the Baltimore Inner Harbor Area. Our hotel's facility is ideal for sports fans, tourists and business guests alike, as we are four blocks from the Ravens' M&T Bank Stadium, a half-mile from Oriole Park at Camden Yards, five minutes from Baltimore's Inner Harbor and eight miles from the Baltimore Washington (BWI) Airport. Our hotel's location ensures easy access to the best of Baltimore.(/p)(p)Corporate travelers appreciate being just minutes from M&T Bank, Ernst & Young, Bank of America, Verizon and Baltimore (BWI) Airport. Our hotel's guests are also near Johns Hopkins and University of Maryland hospitals and colleges, as well as the University of Baltimore. With a 24-hour business center and 800-sq-ft meeting space for up to 75, our corporate guests have all they need for a productive stay.(/p)(p)Leisure travelers to Baltimore enjoy our Inner Harbor hotel's location near Baltimore National Aquarium, Baltimore Zoo and Maryland Science Center. Popular attractions, including Hippodrome Theatre, Gallery Mall and Fort McHenry, are nearby, too.(/p)(p)With great amenities, including free hotel-wide Wi-Fi access, a seasonal, outdoor pool, 24-hour fitness center, free breakfast and a free shuttle to some of the best attractions in Baltimore, this Inner Harbor hotel's services are hard to beat. Stay Smart, stay with us!(/p) ... more   less 
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Also Known As:
Holiday Inn Express Baltimore At The Stadiums Hotel Baltimore
Holiday Inn Baltimore

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