This was my first experience at any Marriott property.
Nobody attended to i and my luggage when i got to the hotel. I had to struggle with it from the cab all the way to front desk, only for the front desk lady to sarcastically ask me DO YOU NEED HELP WITH YOUR BAGS. Got to the check-in desk and my worst nightmare started. The lady i met was practically screaming on-top of voice. If i wanted the world to know my private details, i would have gone to a radio station.
My room on the executive floor had no view and when i requested for a change of room, i was treated with discord. And there was no internet. Then i decided to leave and NOBODY deemed it fit to ask me why. The front dest staff was happy to check me out even though he saw i was only checked-in for 20mins. iF THAT WASNT CREEPY CUSTOMER SERVICE then i don't know what else to call it.
I took a cab to the Hilton on West Pratt street, immediately my cab stopped, the porters had my bags, even though i didn't have any reservation with them or pre-arranged my arrival. My check-in was seamless, even without a reservation.
- Official Description (provided by the hotel):
- Explore Baltimore, Maryland's vibrant Inner Harbor with us! The top-rated Renaissance Baltimore Harborplace Hotel is steps away from the city's storied waterfront, placing guests at the center of downtown Baltimore's most exciting district. Our hotel is close to local attractions like Camden Yards, the National Aquarium, and Harborplace shopping, plus a range of fine dining and nightlife opportunities. Hotel guests can enjoy superior in-room amenities like deluxe marble bathrooms, 37-inch LCD TVs, and amazing water views. We invite you to stay active at our 24-hour fitness center, take a dip in our year-round indoor pool, or enjoy fresh, seasonal cuisine and spectacular harbor vistas at our Watertable restaurant. With over 31,000 square feet of event space, we're also an ideal option for hosting a special event or business convention here in downtown Baltimore. Whether you're visiting for business or pleasure, we'll make sure that your trip to the Renaissance Baltimore Harborplace Hotel is a success. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Hotels.com, Agoda and Odigeo so you can book your Renaissance Baltimore Harborplace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Renaissance Baltimore
- Baltimore Renaissance