We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“When space matters”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Embassy Suites by Hilton Baltimore Inner Harbor
Ranked #37 of 67 Hotels in Baltimore
GreenLeadersBronze level
Reviewed 14 June 2014

I frequently stay at an Embassy Suites because I really like the extra room. The breakfast will typically be more than a basic continental. Both space and cooked to order matter to me. You can find a finer hotel but you might be hard pressed to find a friendlier and eager to please staff. The hotel is older but is still nicely appointed. The age of the hotel is displayed in the slower elevators and the odd configurations of the room. Over all the only real complaint is that the internet was slow. To be fair, the whole city has slow internet. It's within a near walk of the Harbor but far enough away to have no water view. Not close to the plethora of restaurants the cities offer but certainly close enough. It's about a 7 min. walk to the harbor. Happy with the "bang for my buck" feeling of this hotel.

Room Tip: We stayed in a room that was configured a little better than the room our son had. Our room was more...
See more room tips
  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Tuchauatanya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokuaHospitality, Guest Services at Embassy Suites by Hilton Baltimore Inner Harbor, responded to this reviewResponded 16 June 2014

Dear Tuchauatanya,
We definitely understand the importance of extra guest room space, cooked-to-order breakfast and personalized service; that is what makes us one of the most successful hotels in Baltimore. You will be pleased to know that we recently expanded our bandwidth for the internet, and this should help improve the speed. We look forward to welcoming you back so you can get the most "bang for your buck" again!
-The Embassy Suites Baltimore Inner Harbor Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,595)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,234 - 1,240 of 1,595 reviews

Reviewed 13 June 2014

I stayed here with my tween son, a friend, and her two tween kids. We had plenty of room in our two bedroom suite. It was not brand new but it was well maintained and clean and nicely appointed. Two families (small ones) can stay in one suite without getting all over each other. We were close enough to the harbor attractions to walk with the kids.

Room Tip: Two bedroom suites are huge!
See more room tips
  • Stayed: January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank adkissontl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokuaHospitality, Guest Services at Embassy Suites by Hilton Baltimore Inner Harbor, responded to this reviewResponded 16 June 2014

Dear adkissontl- Thank you for choosing to stay with us with your tweens! We look forward to creating more fond memories in the future. -The Embassy Suites Baltimore Inner Harbor Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2014

Our son and daughter-in-law were getting married in adjacent Grande Historical Venue. We checked in on Fri. They provied early check-in for everyone involved. The front desk was friendly and eager to be of help.Rooms were clean and roomy. It was a wonderful experience. I just wish we could rewind and do it again.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jimdog1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokuaHospitality, Guest Services at Embassy Suites by Hilton Baltimore Inner Harbor, responded to this reviewResponded 16 June 2014

Dear Jimdog1949,
Of course there will be many opportunities to host another memorable event at the Grand Historic Venue, and look forward to doing it over again soon!
-The Embassy Suites Baltimore Inner Harbor Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2014

BIG on Service & Convenience!! Upon arrival, my room was upgraded. :) Personal card of the guy at the Front Desk - Evin (? hard to read on the card). He was very nice. Fantastic location to our meeting venue at the Grand. I didn't even have to go outside to class. Not a real early riser; I don't leave much time for breakfast. But, Starbucks in the lobby was an excellent place for a breakfast on the run. Very close to the harbor and restaurants. But, most of all Franklin James, Night Manager, made my whole trip amazing! He recommended Da Mimmo's for a live music with dinner. I totally felt like family there. Thanks for setting all that up Franklin!! Charlie, driver - yah, they sent a black town car for me! MaryAnn, owner, was so gracious to greet me, escort me in, and introduce me to the "family". Anastasia recites the menu perfectly! Lynne on the piano was fabulous! Just loved my visit. I would come back most often if I lived there. Great visit. Great experience!

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JeannieBowden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokuaHospitality, Guest Services at Embassy Suites by Hilton Baltimore Inner Harbor, responded to this reviewResponded 16 June 2014

Dear JeannieBowden,
We are BIG on service, because we want to provide our guests with GREAT experiences at the Embassy Suites! It is always heartwarming to read when our team makes you feel like part of the family here, and that is one of the ultimate compliments. We are glad that Franklin exceeded your expectations and recommended you check out Da Mimmo's. The complimentary limo ride is a very nice touch!
-The Embassy Suites Baltimore Inner Harbor Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2014 via mobile

I visited the Embassy Suites for a few days for a conference and my accommodation was booked by the conference organisers. Initially I wanted an extra night but I'd cancelled that with the organisers - unbeknown to me they hadn't passed this onto the hotel. Imagine my surprise when I arrived after a long flight to be told that because I was a 'no show' the day before they had made my room available for resale and they were fully booked - they'd resold my room! Denise on reception was sullen, rude and stunningly unhelpful. She was more interested in proving that they hadn't received any message that I didn't want the extra night than actually resolving the problem. When I asked if anyone had checked with the conference organisers if my room was still required I was told it wasn't up to them to do that - that was the conference organisers job. To add insult to injury all of Baltimore was booked out for a Methodist meeting in town. Thankfully the night manager, Franklin, stepped in after over half an hour of unhelpfulness and he sorted it. I did complain about the attitude of Denise and as he'd overheard most of it he nodded a lot and said he would deal with her and it was a training issue.
After that awful start the room was large and really well equipped. The sound proofing was awful - I was woken every night, multiple times by the ridiculously loud 'DING, DING' of the lift arriving - I suggest they find a way of silencing or quieting this at night. It must ruin so many guests sleep. The PIR sensor in the bathroom is great unless, after a flight, you fancy an early night and you get blinded by the light when you go to the bathroom. It also means the lights go off when you're in the shower! The toilet seat was loose and the tap on the sink wasn't fitted properly and very loose too - I had to hold the tap with one hand while turning it on with another.
Conference facilities were good, gym was good with great new equipment, albeit a bit limited. Food was great. When my toilet flush broke it was fixed quickly.
Would I recommend this hotel? No. The damage done by Denise is impossible for me to overlook and the noise issues made a good nights sleep virtually impossible.

Stayed: June 2014, travelled on business
1  Thank Wifey5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokuaHospitality, Guest Services at Embassy Suites by Hilton Baltimore Inner Harbor, responded to this reviewResponded 16 June 2014

Dear Wifey5,
We regret to learn about the confusion you experienced upon check-in due to a communication disconnect between the conference organizers and the hotel team. Things like this do happen from time to time, but we would never want to leave one of our guests room-less and will do our absolute best to find a solution. Even though we missed the mark, please know that your experience is not representative of the exceptional service we provide our guests.
-The Embassy Suites Baltimore Inner Harbor Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2014

The service was excellent my entire stay. The food from the on-site hotel was great. There wasn't much to do within the immediate area or within a few blocks walking distance. The 'gift shop' mentioned in the room materials was nothing more than a closet in the lobby area with a few necessities and frozen meals.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Kimberlie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokuaHospitality, Guest Services at Embassy Suites by Hilton Baltimore Inner Harbor, responded to this reviewResponded 16 June 2014

Dear Kimberlie R, We are pleased that our service and food efforts exceeded expectations during your stay. -The Embassy Suites Baltimore Inner Harbor Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2014

This hotel has many things going for it. It has a very good downtown location and is within walking distance to a number of tourist sites, landmarks, and transportation (Amtrak). The rooms are well appointed and kept very clean. Breakfast each morning is included, and there is a wide selection of cold and hot dishes. The guest rooms are spacious. Staff are friendly and helpful. The exercise room is large and equipped with very new equipment, including elliptical trainers, treadmills, and spinners.

What's annoying? The cursed elevators, for one. There are only 4 in this 37-floor hotel, and they're the ONLY elevators in the hotel. No service elevators means that the poor hotel staff has to haul their vacuums, garbage bags, ladders, tool bags, room service trays, towels, etc. in the same elevators used by guests. And because of the size of the hotel there are a lot of staff. What this means to guests and staff alike are waits--sometimes very very long waits--for elevators. It's not unusual for 20 or more guests to collect in the lobby before the next elevator makes its appearance. It's not unusual to see guests get on the elevator even when having to travel the wrong direction, just to guarantee a place.

The other annoyance is wi-fi. It was reliable the entire stay, but it was also reliably slow, regardless of time of day. This glacial throughput is very frustrating for a business traveler expecting to email or directly access multi-megabyte documents and presentation files.

Stayed: June 2014, travelled on business
Thank Doud_FtC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokuaHospitality, Guest Services at Embassy Suites by Hilton Baltimore Inner Harbor, responded to this reviewResponded 13 June 2014

Dear Doud_FtC,
Thank you for acknowledging the strengths of the hotel and staff. When we are full to capacity, you are absolutely correct the elevators are a concern and we try to address that by extending complimentary breakfast hours which allows guests to come down at their leisure. Also, our staff is the most "fit" throughout the company as they are encouraged to use the stairs whenever possible! We appreciate your patience and wish we could change this challenge.

We can and will address the WiFi issue. We have now found when the hotel is full we do need to expand our bandwidth. In fact we started the process yesterday!

Thank you again for your comments and hope to see you again.

-The Embassy Suites Baltimore Inner Harbor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Baltimore hotels
Little Italy
Homewood Suites by Hilton Baltimore
Downtown
Hampton Inn & Suites Baltimore Inner Harbor
Downtown
Residence Inn by Marriott Baltimore Downtown/Inner Harbor
Show Prices
Show Prices
Show Prices
Downtown
Home2 Suites by Hilton Baltimore Downtown
Inner Harbor
Hyatt Place Baltimore / Inner Harbor
Show Prices
Show Prices
Show Prices

Been to Embassy Suites by Hilton Baltimore Inner Harbor? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites by Hilton Baltimore Inner Harbor

Address: 222 Saint Paul Pl, Baltimore, MD 21202-2120 (Formerly Tremont Suites Hotel)
Phone Number:
Region: United States > Maryland > Baltimore > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Baltimore
#14 Business Hotel in Baltimore
#31 Family Hotel in Baltimore
#32 Romantic Hotel in Baltimore
Price Range: £99 - £250 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Baltimore Inner Harbor 3.5*
Number of rooms: 274
Official Description (provided by the hotel):
The Embassy Suites Baltimore Inner Harbor is conveniently located in the downtown business district and near the Inner Harbor, National Aquarium, M&T Stadium and many other points of interest. The hotel offers spacious rooms and suites with luxurious bedding and thoughtful amenities. Enjoy a delicious meal at our on-site restaurant B'More Bistro or grab a cup of coffee at Starbucks. Wake up each morning to a complimentary breakfast and unwind at night at our evening reception. The hotel also offers a fitness center, seasonal outdoor pool, 24-hour business center and complimentary WiFi in public areas. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, TripOnline SA, Ebookers, Evoline ltd, HotelsClick, 5viajes2012 S.L., getaroom.com, Cancelon and HotelQuickly so you can book your Embassy Suites by Hilton Baltimore Inner Harbor reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Tremont Plaza Baltimore
Tremont Plaza Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing