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“Nice room that is worth the money.”

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Embassy Suites by Hilton Baltimore Inner Harbor
Ranked #36 of 67 Hotels in Baltimore
GreenLeadersBronze level
Reviewed 17 August 2014

Stayed here for a convention. Had several friends along the room had space for us all the breakfast was wonderful and really helped. Only downside was the 4 elevators were VERY BUSY. The hotel was booked solid and moving out was a hassle but with a 40k person convention in town it is to be expected. Staff stayed calm and courteous despite the insane number of people.

  • Stayed: August 2014, travelled with friends
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Review collected in partnership with Embassy Suites Hotels
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokuaHospitality, Guest Services at Embassy Suites by Hilton Baltimore Inner Harbor, responded to this reviewResponded 20 August 2014

Michael H- Thank you for your cooperation and patience during this busy time for us. Otakon is a very popular convention for Baltimore, but our team is well-equipped to handle the large number of guests in-house. We are happy that you got your monies worth, and look forward to welcoming you back again soon!

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1,179 - 1,185 of 1,604 reviews

Reviewed 16 August 2014

This hotel is very nice overall, the staff was incredibly friendly, courteous, and professional. We requested an extra set of towels and housekeeping had them to our room in 5 minutes even on a weekend when they were at maximum capacity!

The rooms were clean, and nicely laid out, plenty of room for a family of four. Unlike other Embassy Suites rooms, there was no dividing wall between the bedroom and living room, so if you need that, call to make sure of the room layout. The bathroom was clean and neat The air conditioning was just right,

Try to get a room on a high floor facing to the east side, so you can see the Inner Harbor. Not that you'll spend much time in your room, you are in walking distance of the Inner Harbor, Camden Yards, and the north Charles Street entertainment district which features quite a lot of restaurants. We walked the area during the day and late at night.

There is valet parking, or a public lot next door, no problems.

Breakfast was very good, offering a wide variety of choices, the omelettes were made to order and delicious, and there was a lot of seating. The only negative about breakfast was there were not a lot of plates on hand, but the staff seemed to try to keep up with the breakfast crowd.

I did not use the internet, so I have no comment.

Overall, I recommend this hotel.

Room Tip: Try to get a room on a high floor facing to the east side, so you can see the Inner Harbor.
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  • Stayed: August 2014, travelled with family
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Thank Rahaal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokuaHospitality, Guest Services at Embassy Suites by Hilton Baltimore Inner Harbor, responded to this reviewResponded 20 August 2014

Rahaal- We are delighted to hear how much you enjoyed our close proximity to Inner Harbor, Camden Yards, and the Charles Street district. It always makes our day to see that our associates exceeded expectations and left such a lasting impression on you. Thank you for recommending our hotel to fellow travel shoppers, and we look forward to serving you again soon!

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Reviewed 14 August 2014 via mobile

Got away from the beach to see the O's lay the hammer down on the Yankees and enjoyed a wonderful stay in this spacious room! Great work! Love that we were in walking distance of everything....despite the sketchy characters abound on the streets of "Charm City".

  • Stayed: August 2014
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Thank PInnacleSP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokuaHospitality, Guest Services at Embassy Suites by Hilton Baltimore Inner Harbor, responded to this reviewResponded 16 August 2014

PinnacleSP- Great to hear that you caught the O's beat the Yanks during your time in Baltimore. It seems our hotel won you over with our convenient location and spacious guest room! We hope to see you again soon.

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Reviewed 13 August 2014

Over all an excellent experience with the exception of internet access. I should not have to pay for internet access in my hotel room in this day and age, for a room cost of over $200 a night. The "free" access in the lobby and lounge was slow and kept dropping connection every two minutes. Basically unusable.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokuaHospitality, Guest Services at Embassy Suites by Hilton Baltimore Inner Harbor, responded to this reviewResponded 16 August 2014

Mark C- We are happy that you had an excellent experience at the Embassy Suites Baltimore Inner Harbor, however, regret to learn if the cost for internet caused any inconvenience during your stay. Your comments about the connectivity issues with the complimentary WiFi service available in our lobby will be addressed, and appreciate you bringing to our attention.

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Reviewed 12 August 2014 via mobile

First off, red stains on the carpet in the one room. Not blood but still. Also asked for a 2 bed gave us one bed and a couch bed. Since when is a couch bed considered apart of a 2 bed place? And the fire alarm went off Saturday night though not really their fault it happened, it was pulled by some idiot. Still annoying though. Elevators sucked the entire weekend so many times people had to get off because it wasnt working. Getting down for checkout took an hour. Some people decided just to take the stairs (not safe looking at all btw). Not a pleasant stay.

  • Stayed: August 2014
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Thank Megan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokuaHospitality, Guest Services at Embassy Suites by Hilton Baltimore Inner Harbor, responded to this reviewResponded 15 August 2014

Megan S- Thank you for taking the time to share your review with us. We regret to learn of the challenges you encountered during your recent stay. It appears you were assigned to a two-room suite: 1 Queen Bed-Sofabed-Nonsmoking and this was the only room type available with two beds upon the time of your arrival. As one of the tallest buildings in Baltimore, our elevators have a long way to go to take care of our guests. We did have a challenge during the week of your stay with the elevators but have made the necessary repairs to ensure your next stay does not experience the same challenges. We apologize for the inconvenience and appreciate your patience and hope to be able to show you how efficient our elevators can be during a future stay.

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Reviewed 12 August 2014

The manager Eddie was just who you wanted. We had an issue with our room and he took care of it immediately and we were very satisfied. He is on top of it. Good location. I loved the outdoor roof top pool. It was a cool day for summer, but the pool was heated perfectly.

  • Stayed: July 2014, travelled with family
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Thank family4travesl0983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokuaHospitality, Guest Services at Embassy Suites by Hilton Baltimore Inner Harbor, responded to this reviewResponded 15 August 2014

family4travesl0983- Thanks for taking the time to share your praises of Eddie. He's a great asset to the team, and glad you recognized his exceptional guest service skills as well. The outdoor pool is a welcome treat for our guests during the summer months.

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Reviewed 10 August 2014

I got little sleep in my room due to noise from a nearby elevator and from an employee lounge in the floor above. This hotel is well below the quality of most Embassy Suites: old and shop-worn at best. Would not recommend it.

  • Stayed: August 2014, travelled on business
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Review collected in partnership with Embassy Suites Hotels
1  Thank Clifford M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokuaHospitality, Guest Services at Embassy Suites by Hilton Baltimore Inner Harbor, responded to this reviewResponded 15 August 2014

Clifford M- The hotel completed major renovations in June last year, and we regret to hear if you found our accommodations to be shop-worn. The building was originally constructed in 1966, so this is the oldest feature we can think of. Everything else has been refurbished internally, and our guests continue to praise us on our recent improvements.

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Additional Information about Embassy Suites by Hilton Baltimore Inner Harbor

Address: 222 Saint Paul Pl, Baltimore, MD 21202-2120 (Formerly Tremont Suites Hotel)
Phone Number:
Region: United States > Maryland > Baltimore > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Baltimore
#14 Business Hotel in Baltimore
#31 Family Hotel in Baltimore
#32 Romantic Hotel in Baltimore
Price Range: £95 - £207 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Baltimore Inner Harbor 3.5*
Number of rooms: 274
Official Description (provided by the hotel):
The Embassy Suites Baltimore Inner Harbor is conveniently located in the downtown business district and near the Inner Harbor, National Aquarium, M&T Stadium and many other points of interest. The hotel offers spacious rooms and suites with luxurious bedding and thoughtful amenities. Enjoy a delicious meal at our on-site restaurant B'More Bistro or grab a cup of coffee at Starbucks. Wake up each morning to a complimentary breakfast and unwind at night at our evening reception. The hotel also offers a fitness center, seasonal outdoor pool, 24-hour business center and complimentary WiFi in public areas. ... more   less 
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Also Known As:
Tremont Plaza Baltimore
Tremont Plaza Hotel

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