I was here for a one night stay and for the 2 times I wanted to shower, my room did not have hot water. I called the front desk and they said they would send someone right up. After 20 minutes, no one showed up and I needed to get ready to go to work. That was cold shower #1. I spoke with the manager before I left for work and he said they would fix the problem. When I got back, I got an email from the manager assuring me the problem was fixed and it was a larger problem. I walked back into my room and checked to see if I had hot water. Low and behold it was there! Well, when I woke up the next morning, no hot water. Cold and I mean ICE cold!! There was no time to change rooms, call the front desk, or do anything. So, now I was forced to take cold shower #2. Completely unacceptable! Don't bother staying here. Find a nicer place.
- Official Description (provided by the hotel):
- Home2 Suites by Hilton Baltimore Downtown is located in downtown Baltimore near many businesses, restaurants and attractions! We're a 10 minute walk from Baltimore's beautiful Inner Harbor, Camden Yards, First Mariner Arena, as well as the National Aquarium, Pier 5 Concert Pavilion and dozens of restaurants for any occasion. We offer 95 contemporary suites with modern amenities including free wireless high-speed internet, free inspired breakfast and 42" flat screen TV's! The Home2 Suites is central to Mercy and Johns Hopkins Hospitals, Baltimore's Financial District, and has easy access to Fell's Point and Federal Hill. ... more less
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- Also Known As:
- Home2 Suites By Hilton Baltimore Downtown Hotel Baltimore
- Comfort Inn Baltimore