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“Great for the convience”

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Home2 Suites by Hilton Baltimore Downtown
Ranked #26 of 66 Hotels in Baltimore
Certificate of Excellence
york, United States
1 review
“Great for the convience”
Reviewed 5 November 2013

Hotel stay was great, hot water and water pressure was good very important. Staff was very attentive to our needs. Location of hotel is off the beaten path was a little hard to find, but on the upside of that it was very quiet. Overall I would stay again.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank Pamela T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
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English first
Skopje, Republic of Macedonia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 November 2013

I've been in lots of hotels through work, but nothing comes close as Home2Suites. Most of them are small and claustrophobic, dark, and generally depressing. Home2Suite feels like your own living room, so spacious. The big bathroom gives you comfort, and the kitchen makes it feel more at home.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank Ognen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mount Pleasant, United States
1 review
Reviewed 30 October 2013

This was a great place to stay near the Inner Harbor which was 1 mile away. I was traveling for a conference, but the conference hotel was sold out. I picked this hotel because it was newer and recommended by a family member. The first shift clerk was great although her name has slipped my mind. She made sure that I had a taxi when needed and she made sure that any issues were resolved immediately. The main issue I had was the shower didn't get hot the first day and a half, but after I reported it, there were no issues. The only other issue was there was a man singing in the hallway around 2am the night before my early morning flight, but I didn't feel the need to report that. If you are looking for a hotel that feels like home but is modern, this is it. I will look for h2s when visiting other cities from now on.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank Katrena B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
79 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 27 October 2013

I had never heard of this particular flavor of Hilton before but needed something in this neighborhood while staying overnight on business and was using HHonors points. I've stayed in a few of the other Hilton 'modern' hotels before and was pleasantly surprised at what this had to offer in a small hotel. The room was pleasantly accommodated with a decent sized kitchenette which would be useful for a longer stay. The in-room (free) Wifi worked quite well, and all of the usual accommodations were more than adequate. The complimentary breakfast wasn't the best that I've had in comparable hotels but was adequate.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mboileau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia
Level Contributor
87 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 18 October 2013

This hotel has 14 floors with only 8 rooms per floor. It is located near the Mount Vernon area and only a ½ block from a street with numerous restaurants (try Cazbar and Sotta Sopra. We’ll try Maisy’s next time). The hotel is only a few blocks from the Walter’s Museum which was excellent (and free). The hotel is about ½ mile north of the Inner Harbor. I did see a few homeless people, but always felt safe and felt safer here than the area closer to the Inner Harbor. There are a lot more sketchy people closer to the harbor area. This area seems to have numerous young professionals that live in nearby buildings. The hotel is only 2 years old and in excellent condition. Valet parking is $25, but you can park overnight in a nearby garage at Franklin and Charles Streets for $10 if you arrive after 4PM (earlier, add $4 per hour). The valet parking lot is behind the hotel and only holds 8 vehicles. There is a fence and gate around the lot, but it is always open. If that is full, the cars are parked in one of the local garages. The employees always got the cars quickly and never looked for a tip when they returned the car, but of course I gave them one.

Off to a bumpy start.

My hotel reservation was made months in advance with Hilton preference for high floor room. I called a week in advance to confirm preference and was told it would probably not be a problem if I arrived early. Arrived at 4:30ish and was given a room on the third floor. I reminded them of my request and I was told that room service was still cleaning rooms (that late?). They checked again and the best they could do was the 7th floor.

The Room and Hotel

Upon entering the room, it was obvious someone at Hilton thought outside the box when designing the room and earns an A+. Overall, I would describe the design as somewhat modern, but not over the top. Everything was in excellent condition and spotless. There is a large galley kitchen, very nice sofa bed, large TV (42”?) on the wall, two sets of shelves, two desks/counters and a rolling table/desk. Lots of spots to put things. Lighting provided by lamps and ceiling lighting is excellent. The bed was very comfortable and has a down comforter. There is a curtain that can be pulled to separate the bed and TV from the couch and kitchen. The curtain is also great for blocking that hallway light that often sneaks in under the door. The bathroom contains a nice sized shower with no tub. Bathroom is very stylish and has high end Kohler fixtures. I really like to sleep in a dark room so the design of the window curtain was impressive! There are two curtains. One curtain is opaque and can be lowered to allow a muted view of the surrounding buildings. As the other, solid curtain is lowered, it fits into channels tight to the sides and bottom of the window. It does not allow ANY light to penetrate. What a great design!
The breakfast room downstairs contains 3 TVs and comfortable seating, but only a few individual tables. There are other long tables that can be shared or larger comfortable chairs to sit in without a table. Breakfast was good, but does not include hot eggs, bacon, etc. There are waffles, oatmeal, cold cereal, yogurt, hard boiled eggs, English muffins, bagels, apples, and a scary frozen breakfast sandwich that did not look appealing. Lots of interesting toppings for the oatmeal such as coconut, craisins, dried apples, etc. Lots of free USA Todays are available. The front desk always has a load of shiny, delicious green apples at the desk.
The fitness center is downstairs and contains weights, treadmills, etc. It was very good. Another nice design feature is that the laundry room is connected to the exercise room so you can multi-task. Great idea. Check out the cool green chairs down there.
Several computers are available to use in the front lobby. You wouldn’t want to spend a lot of time on them in that area, but good if you needed to check something quickly. Free wifi in the rooms worked well.
Staff was always courteous and friendly.

Reasons the hotel did not score 100% and MINOR suggested improvements for management:

Room 705:
Slight mildew smell in the room. I think it was coming from the textured fabric wallpaper in the bathroom. Once the door was closed the smell was gone from the room. I left the quiet bathroom fan on 24/7.
Room temperature controls: When the heat was on, the room never seemed to cool below 75-77 degrees unless the A/C was switched on. Unfortunately, the A/C unit had a very unpleasant smell when on so we did not use it. Please check the filter etc.
The soap dispenser in the shower did not work well. It took several pushes to get the soap out and it leaked each night leaving a large puddle of soap on the shower floor. This was reported to the desk for repair.
The time on the ihome clock radio was 10 minutes slow and I could not figure out how to change it. I checked twice with people at the desk and the maid and no one knew how to fix it.
Received a 6 AM wakeup call instead of 630. Oops.
I’d like to see more fresh fruit at breakfast. Bananas would be nice. Raisins and nuts for the oatmeal would be nice.
Baltimore garbage trucks seem to pickup trash very early before rush hour starts. The dumpster behind the hotel is emptied at 630AM. This is not the hotel’s fault.
There is some minor noise from the neighboring rooms and the hallway, but not much. Noise through the windows is very minimal which is important in a city hotel. This hotel is near Mercy hospital and I never heard a siren. The last hotel I stayed in near the Inner Harbor had terrible street noise entering the room even though I was in a much higher room (sirens, trucks, people).

Conclusion: An excellent hotel. We have found a new home in Baltimore. We will stay at this hotel during our future trips we take to Baltimore several times per year. I really like the design of the hotel and the location. This was the first time I’ve stayed in a Home2 Suites, but will definitely look for them in the future.

Tips for travelers: Try to stay in a room on the 7th floor or higher if possible if you want to enjoy the view of the Washington Monument, church steeples and surrounding buildings. Most of the very old surrounding buildings are 3 to 5 floors high. Try to stay in the rear of the building since the front looks at the building across the street. Some of the old buildings are currently being renovated, but there is no noise from the work.

Enjoy your stay!

Room Tip: Tips for travelers: Try to stay in a room on the 7th floor or higher if possible if you want to enj...
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank VirginiaRich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dartmouth, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 October 2013

first impression is good- nice new trendy interiors. Neat neighbourhood to walk around, good food options. However, my expectations from there were far from met. Dishwasher makes a beep every 3 min. if the door isn't shut properly. complementary "toiletries" does not include hair conditioner or body lotion. (Two essentials for me at least.) I had to go to Walgreens down the street to get some. Kitchen appliance drawer does not include a corkscrew - and the front desk does not keep a cork screw. (What?!) Pillows on bed are lacking. Shower only/no tub. Slow wifi. Lots of sirens outside.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emma W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Louis, United States
1 review
Reviewed 14 October 2013

This is a very convenient and comfortable hotel. Nothing fancy, just good basic facilities. Close to restaurants. Also close to schools and arts. Easy to walk to waterfront districts and into some of the more interesting local neighborhoods around the hotel. Hospital nearby makes it a good place to stay if you are working there or at one of the nearby schools.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Home2 Suites by Hilton Baltimore Downtown

Property: Home2 Suites by Hilton Baltimore Downtown
Address: 8 E Pleasant St, Baltimore, MD 21202-2101 (Formerly Comfort Inn & Suites Baltimore)
Phone Number:
Region: United States > Maryland > Baltimore > Downtown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#7 Business Hotel in Baltimore
#11 Family Hotel in Baltimore
#19 Romantic Hotel in Baltimore
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Home2 Suites by Hilton Baltimore Downtown 2.5*
Number of rooms: 95
Official Description (provided by the hotel):
Home2 Suites by Hilton Baltimore Downtown is located in downtown Baltimore near many businesses, restaurants and attractions! We're a 10 minute walk from Baltimore's beautiful Inner Harbor, Camden Yards, First Mariner Arena, as well as the National Aquarium, Pier 5 Concert Pavilion and dozens of restaurants for any occasion. We offer 95 contemporary suites with modern amenities including free wireless high-speed internet, free inspired breakfast and 42" flat screen TV's! The Home2 Suites is central to Mercy and Johns Hopkins Hospitals, Baltimore's Financial District, and has easy access to Fell's Point and Federal Hill. ... more   less 
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Also Known As:
Home2 Suites By Hilton Baltimore Downtown Hotel Baltimore
Comfort Inn Baltimore

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