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“It would have been a 5 star stay but” 4 of 5 bubbles
Review of Andaz Savannah

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Andaz Savannah
Ranked #10 of 113 Hotels in Savannah
Certificate of Excellence
Columbus, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“It would have been a 5 star stay but”
4 of 5 bubbles Reviewed 19 July 2011

The hotel is gorgeous and the staff are so friendly and helpfully. The room was great, the bed was so comfortable and made for a good nights sleep. I would have given the hotel 5 stars if a few things didn't happen. #1) the week we were in Savannah the heat index was over 100 degrees, and after a long hot day walking around Savannah, I wanted a cool shower, the only temperature available in the shower was hot and hotter, not good for cooling off from the Savannah heat, but it wasn't that big a deal. #2) probably the biggest concern of mine was on the second night 2 guest and a bell hop opened our locked door and walked into our room. A few minutes earlier I had heard people trying to unlock a door, but had figured it was the room next to ours. Luckily my husband and I were just watching tv before we left for dinner. However when we came back that night we found our keys no longer worked to our room, which meant the couple had gone downstairs and had our keys deactivated and their keys activated for our room. How does this happen, and what if we weren't just watching tv, or had been out of our room? This experience left me a little startled and cautious every time we left the room that nothing was left out. So other then those 2 things, I would recommend Avia.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SMcCaig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVIASavannahGM, General Manager at Andaz Savannah, responded to this review, 10 August 2011
Dear Valued Guest,

I apologize for the error with the key cards and for the bellhop entering your room with other guests. There is no excuse for this happening and I have reviewed procedures with the front desk staff. On a positive note, I am pleased to read you found the decor gorgeous and the staff friendly and helpful. I am glad you enjoyed your stay, except for the hot and humid Savannah weather, and we hope to see you again.

In hospitality,
Pedro Perez, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,872 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
Albuquerque, New Mexico
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 18 July 2011

We loved everything about our stay at the AVIA. The location is perfect...you can easily walk to the River Front, take in the historical districts, or find a nice restaurant...there is plenty to see and do and eat within walking distance. The hotel itself is very attractive with a sophisticated and urban feel. The staff is fantastic~very welcoming, polite, and attentive. The young lady doing the nightly turn down service (she brings chocolates and bottled water) was so polite and pleasant, and employees always greeted us when passing in the halls. The rooms are nicely decorated in a unique and bold style, and the bed was the most comfortable we've ever slept in. The jazzy music playing when you enter your room sets the mood nicely for your stay at this hotel. Upscale, urban, sophisticated, relaxing...just perfect! The second floor patio/gathering/pool area was also very nice. Only complaint....we didn't have a full length mirror in our room. But overall, this hotel is a real gem.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jande26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVIASavannahGM, General Manager at Andaz Savannah, responded to this review, 10 August 2011
Dear Valued Guest,

We are so glad you found the perfect hotel in Savannah. Thank you so much for taking the time to post such a great review of your stay and all AVIA has to offer. We hope you will stay with us the next time you are in Savannah.

In hospitality,
Pedro Perez, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 July 2011

Great clean modern hotel. The hotel staff were fantastic and attentive. You can stay here and easily not want to leave the hotel, great food, fun and staff!

  • Stayed July 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ElleRay830
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colchester, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 17 July 2011

We only stayed here for one night but it was wonderful and we will definitely be going back. The staff were all awesome, food was great, a great location and lovely rooms with comfy beds! Great with or without kids.

  • Stayed July 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank debg33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 17 July 2011

Wish we would have gotten here earlier and stayed longer!
Cool, jazzy sophistication! Music on in room when you enter is nice touch. Pool lounge area is the best. Nice lounge with really good food and fantastic and friendly wait staff.
Valet was not attentive. Great location across from park and outdoor entertainment at City Market. Lots of dining and nightlife options nearby.

  • Stayed July 2011
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Suziequeue2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 15 July 2011

My husband and I decided to stay here after reading the reviews on TA...so glad we did! Chic decor and the most comfortable beds ever. Free wireless Internet. Staff was friendly and great location. Book here!! I wish we could have stayed longer!

  • Stayed July 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ilovethapope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georgia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 13 July 2011

I recently stayed at the AVIA for 3 nights with my spouse and it was wonderful. We reserved the 1 bedroom suite and it was very nice and clean. The bed was soooo comfortable..we slept gooood! We also really liked the dual sinks, the walk-in shower & separate tub in the bathroom. In a nutshell, the room was fantastic! The staff was very friendly; always greeted with a pleasant smile. We also chose the buffet breakfast at the hotel and the food was DELICIOUS! Not sure if the chef's name was Mari or Marian, but she was very pleasant and insisted we try several dishes...we were stuffed afterwards! :)
All in all, I give this hotel two thumbs up. We will definitely stay here again!

  • Stayed July 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank latoport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Andaz Savannah

Property: Andaz Savannah
Address: 14 Barnard Street, Savannah, GA 31401-2521
Phone Number:
Region: United States > Georgia > Georgia Coast > Savannah > Downtown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Savannah
#2 Business Hotel in Savannah
#2 Family Hotel in Savannah
#6 Luxury Hotel in Savannah
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Andaz Savannah 4*
Number of rooms: 151
Official Description (provided by the hotel):
Savannah, Georgia has a whole new hotel experience. With its artful decor, relaxed urban vibe and new South sophistication, Andaz Savannah offers a bold new sleek style and a sophisticated attitude to historic Savannah. Experience a fashionable urban escape across from Ellis Square shopping, nightlife and entertainment at Andaz Savannah.When you're ready to get down to relaxation, our 151 ultra-modern guestrooms and suites are sanctuaries of calming repose. Each of our Savannah, Georgia hotel rooms feature sophisticated textures, a modern color palette, large windows, and surprising decor elements, resulting in a stylish haven of city-chic comfort. Delight in thoughtful in-room details such as king-sized beds cloaked in fine linens, walk-in showers and 42" flat screen televisions - details which make Andaz the most captivating of Savannah, Georgia hotels.For the very best in in Savannah dining, join us for dinner at 22 Square. Our very own "Market to Table" restaurant will delight our guests in the local flavor of the city. Our Chef has gone to great lengths to source out ingredients from local farmers and producers to ensure seasonality and freshness. Our bar at 22 Square takes you back to the "Art of the Cocktail" with hand-crafted cocktails made from fresh fruit juices,homemade syrups and tonics and artisanal liquors. ... more   less 
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Also Known As:
Avia Savannah Hotel Savannah
Avia Hotel Savannah
Savannah Avia Hotel

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