OK, I have debated writting this review, and since we stayed at this inn three months ago, I thought it was too late. After reading the last review, which echoes our stay exactly I realized we needed to give other people a heads up about this inn.
First off, Rocky and Jane are very nice, eclectic people. They seem to really enjoy mingling with their guests and sharing the Savannah lifestye with them. They have owned this inn for 10 years and are currently thinking about selling it (if they haven't already).
We reserved the "Hydrangea Suite," which is one of two basement /ground level suites in the inn. We arrived late at night, and the owners were kind enough to leave our room key at the front door, so we let ourselves in. We noticed that the room was dusty, but did not realize how bad it was until the next morning. It was warm outside, but the air conditioning had been turned down to at least 50 degrees. There was no thermostat in the room for us to warm up the room, and no extra blankets. It was a horrible, freezing night. The next day, Rocky informed us that the other suite on our floor had control of the thermostat in their room, and he asked them to turn it up.
In the morning we went upstairs for breakfast and waited about an hour for breakfast in the dining room, before one of the other guests called Jane, and it was realized that the college student that they hire forgot to show up and heat up the breakfast. Jane quickly came and made the planned breakfast of egg casserole, canned cinammon rolls and canned fruit. The second morning we were there we had frozen Ego waffles and more canned fruit. The third morning, I think Jane felt bad so she went all out and made a giant eclair for breakfast. Strange thing to eat for breakfast, but it was tastier than the frozen waffles!
Our kids went for a swim in the pool that afternoon and didn't want to swim again because the pool was full of hair. It was literally floating on the top of the water. That evening the inn was almost empty, so we looked around and checked out the other rooms. Overall, the whole inn is really dusty and just a little bit rundown, but it seems that the main floor and the top floor are where they pay the most attention. The two basement suites are a mess, especially the Hydrangea Suite. Our room was filthy, musty, and smelled like old smoke from the fireplace. The bathoom had chipped paint, and a rusty tub. The kitchen floor in our suite had sticky floors, the owners food in the refrigerator (including a few large frozen turkeys), and a handwritten sign telling guests to clean up their room kitchen themselves. Around the fireplace, the carpet was literally burned away about a foot around. The room seemed to be decorated from garage sale finds, with lots of silk flowers and everything was covered in dust. The sheets on the extra bed had not been washed and had something white (ugh) on them.
Now for those Palmetto Roaches. They were everywhere in our room. These are not ordinary roaches, they are about two inches long, without exaggeration. They were everywhere. We had to try to stick rolled up paper in the windows and doorframe to try to keep them out, to no avail. I know that the Savannah climate can be a draw for these huge roaches, but if I owned an inn I would have a frequent exterminator come in. Again, they have another college student come in to clean the rooms, and she is really taking advantage of them!
OK, again I want to say that these are really good people, but they just don't seem to know what they are doing. We have stayed at many, many bed and breakfasts and inns around the country and this one was one of the worst. The owners are friendly and fun, but at the end of the day it is up to them to make sure the rooms are clean and that the food is consistently good. This is not an inexpensive inn, and guests should get what they have paid for. We always choose a bed and breakfast over a chain hotel, but after staying here we couldn't wait to find a plain hotel, with a clean room and a normal breakfast!
- Official Description (provided by the hotel):
- Bed and Breakfast Inn in the Historic district of downtown Savannah, Ga ... more less
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- Also Known As:
- Amethyst Inn At Sarah`s Garden Hotel Savannah