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Reviews (274)
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All reviewsroom was cleanhistoric districtturkey sausagefree breakfastbreakfast barsavannah midtownshort driveyogurtfront desk staffthe rooms were nicetybee islandtrip to savannahrenovationfi
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Reviewed 27 December 2013

This is a Standard Holiday Inn; don't expect much and you won't be disappointed. This is not a negative comment, just reality, Holiday Inns aren't 5 star hotels!

Breakfast was cold and disappointing, no coffee at first either. (I guess poor timing.)

Location is good, staff seems friendly.

Room Tip: Avoid pool end, first floor, a bit noisy in morning - housekeeping closet at that end of hall.
  • Stayed: December 2013, travelled as a couple
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Thank Bob G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris M, General Manager at Holiday Inn Express Hotel & Suites Savannah-Midtown, responded to this reviewResponded 8 January 2014

Thank you for choosing the Holiday Inn Express Savannah Midtown.

Chris Manor
General Manager

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Reviewed 26 December 2013

Checked in and was greeted by friendly staff members. was given a first floor room. Walked into room and girlfriend immediately noted a mold/ mildew smell. Talked to front desk staff who apologized and promptly gave us a room on a higher floor. Walked into that room, and still noticed a slightly mildewy smell, although it was significantly improved. I looked around the window sill and noticed several signs of water damage. I'm not sure if the hotel experienced a bad storm or internal water leak of some kind, but they should address it. Other than that it was a pretty standard good stay. I would recommend staying here, but would tell you to ask for a room on a higher floor.

  • Stayed: December 2013, travelled on business
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Thank Hotels2ndhome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris M, General Manager at Holiday Inn Express Hotel & Suites Savannah-Midtown, responded to this reviewResponded 8 January 2014

Hello,

Thank you for choosing the Holiday Inn Express Savannah Midtown. On January 13, 2014 we are under going a small renovation.. On your next visit contact me direct and I will make sure it a perfect 10.

Chris Manor

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Reviewed 6 December 2013

Just like most other HIE you will have stayed at. Clean, friendly and a free breakfast (of basic quality). This particular location seemed very new. We had to stay here as we booked late (for the RnR Marathon) and everything else downtown/mid-town was full. The area is your typical suburbia and nothing special. If you must stay this far from downtown this HIE is a safe bet.

  • Stayed: November 2013, travelled as a couple
    • Value
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Thank RyleyinSTL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris M, General Manager at Holiday Inn Express Hotel & Suites Savannah-Midtown, responded to this reviewResponded 7 December 2013

Hello,

Thank you for staying at the Holiday Inn Express Savannah Midtown. Hopefully I'll be running with you guys next year. Wish me luck.

Chris Manor
General Manager

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Reviewed 30 November 2013 via mobile

We spent one night on our way to Florida. Hotel was clean. Staff were efficient and friendly. Location is okay. Free breakfast was not up to the same caliber I normally find at Holiday Inn Express hotels.

Stayed: November 2013, travelled with friends
Thank bmoone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris M, General Manager at Holiday Inn Express Hotel & Suites Savannah-Midtown, responded to this reviewResponded 1 December 2013

Hello and thank you for choosing the Holiday Inn Express Savannah Midtown. If you come back to Savannah please stop by to say hello.

Yours in Service,

Chris Manor

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Reviewed 24 November 2013

As a platinum member (or any guest), it was not what I expected. Check-in was good; however as a platinum member we are supposed to get an upgrade and I was not even offered that. We were there during the Savannah marathon, so the rates were at I believe 160 a night plus tax--which I get, it's busy so maximize your revenue. But if they are going to charge high rates the product needs to deliver, which it did not. We checked into the room, the entire corridor smelled like smoke (and we were in a non-smoking room). The room was clean but the paint job looked like someone spackled the wall, did no sanding and painted over it in a bunch of places. The worst part of the stay was the constant banging of doors outside the room. We figured it was guests, but no, when we went out it was the housekeeping staff keeping the safety latch closed and going in and out of the rooms. I like to wake up early, but not to constant door slamming. It was a low-rent hotel charging premium prices. Would I stay again--no!

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rob L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris M, General Manager at Holiday Inn Express Hotel & Suites Savannah-Midtown, responded to this reviewResponded 1 December 2013

Hello and thank you for choosing the Holiday Inn Express Savannah Midtown. As a Platinum member upgrades are avaiable based on availability. The Rock and Roll Marathon weekend we completely booked and the suites were given to the guest that booked them. I do apologize for the dissapointment and the next time you come to Savannah contact me directly and I will make sure I take care of you and your family.

Yours in Service,

Chris Manor

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