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SpringHill Suites Savannah Downtown/Historic District
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Reviews (1,141)
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All reviewsvalet parkingtoilet and sinkgreat locationhistoric districtfront deskspring hillcity marketsliding doorwithin walking distancedesk areagirl scoutsfree breakfastpull out sofasitting areaper dayvisitor's centerthe breakfast area
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Reviewed 30 March 2014

Stayed there for one on the way to Hilton Head SC. It was a great location and a close walk to all in the Historic district. Miss Judy who is the concierge was awesome on gave us the scoop on what to see. We also took the Olde Savannah Trolley tour which was the best money spent. We were able to see a lot of the district in a couple of hours . I would stay at this hotel again. The only thing that I was not happy with is the $20 parking charge. Just add that fee to the room charge and do not charge for parking or at least people will feel they are paying to park.

  • Stayed: February 2014, travelled as a couple
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3  Thank LARCH180
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2014

I recently stayed at the Springhill Suites in Downtown Savannah to celebrate the annual St. Patrick's Day Party as well as my daughters 21st birthday. It was the perfect hotel for exploring all that Savannah has to offer. We were minutes away from almost anywhere one wanted to explore in Downtown Historic Savannah. The hotel itself is clean and modern with all the amenities one would expect in a Springhill Suites. I can't imagine why anyone would be unhappy in choosing to stay at this property. I would not hesitate in staying there again on a future trip to Savannah.

  • Stayed: March 2014, travelled with family
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1  Thank BlueMarlinDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2014

East to find, hard to park (at first). Overall, great property on the edge of the historic district. Clean, safe and well lit. Traveled with immediate and extended family and all were comfortable.Rooms were large and airy. Beautiful views from our room. All staff were friendly, southern hospitality at its finest. Very impressed with the valet team as they moved packages from my car to my sister-in-laws car without incident or fuss...and he earned a big tip for that.

Would stay at again. Well doneSpringHill Suites.

  • Stayed: March 2014, travelled with family
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3  Thank dlrollo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2014 via mobile

We were staying in savannah for a girls weekend. We thought that if we had three beds we could spread out and be comfortable. We were wrong. No sheets for the pull out bed -which is not able to open up anyway! Make sure if you pay extra $$ for the added pull out couch that it opens up. Due to cabinet placement, we couldn't access it. Other two Beds were comfortable.

Stayed: March 2014, travelled with friends
2  Thank Jacqueline L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee S, General Manager at SpringHill Suites Savannah Downtown/Historic District, responded to this reviewResponded 7 July 2014

Jacqueline,

Thank you so much for your review. Please accept my apologies for the frustration you had during your stay. As you can only imagine, we would have many more comments like this if this was the case in every room.
I am quite embarassed to say, although I walk these rroms regularly, and even pull out the sofas to look under & behind them, I had never tried to FULLY opened the one in this particular room. It appears that this was a construction & installation snafu that had previously gone unnoticed.

We are working on changing this design to make it work for our guests. Thank you again for your candid response. This is allowing us to address a very real issue that needed to be fixed.

It is wonderful to have guests like yourself whoa re willing to share their experiences with us. WE hope you will come back & stay with us in the future!

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Reviewed 28 March 2014 via mobile

The design of this hotel is completely dysfunctional and it's not close to much except the visitor's center. Our room was cramped and the toilet and shower were in different "closets". The breakfast buffet was mediocre at best and the layout was terrible- was only a couple of feet wide and ended at the kitchen door so people kept bumping into each other. The room was not very clean and smelled of smoke. Will not stay again.

Stayed: March 2014
3  Thank RamblinAsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee S, General Manager at SpringHill Suites Savannah Downtown/Historic District, responded to this reviewResponded 7 July 2014

RamblinAsh,

I am saddened to hear of your poor experience with our property. While, I cannot change the layout of the guestroom, or the overall decor, we work very hard to provide you with a clean room & superior customer service. It seems claer that we fell short of your expectations and for this I am deeply sorry.
Since your visit we have removed the beads near the buffet line to try to improve flow. & have spread sevearl items out to try to create stations for breakfast.

Additionally, we are only a blcok from City Market which boasts live music on weekends & Art Galleries that are open regularly. We also have trolley tours that pick up & return to the hotel's front door all day. This is a great way to get to take in more of the city & learn about it's rich history.

I personally, hope that should you ever return to Savannah, you would give us another chance, but above all Thank you for being a Marriott Guest! We look forward to serving you again soon!

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