Funky describes the hotel itself, with its artwork, room decorations and motif. We were three gals on a fun weekend and our room was perfect, especially the large bathroom with separate shower and commode stalls. Made it easy for three women to get ready for the day's activities. We had a lovely view of the river and enjoyed watching the cargo ships come and go as well as the view below.
Friendly describes the staff, most of whom were smiling, courteous and helpful. However, our concierge Lavernitra was the best! She was genuinely lovely,helpful,and informative as well as friendly and courteous. She went the extra mile in securing us a great room, helpful hints about the city, champagne welcome upon arrival and resolving glitches at departure. She made it happen! This gal is a definite asset to the hotel! (Are you listening Mr. Kessler?) There were other staff members also who made their mark with friendliness and efficiency. Zack is the best bellman ever...never kept us waiting, listened to how we wanted our car packed and actually did it! He helped us upon arrival and departure...we were so grateful for his help and smiling face. And Malcolm at the bar downstairs in the River Rocks Restaurant. His friendly nature, willingness to serve and help and listening skills set him apart. These three assets to the hotel made the few glitches that occurred seem insignificant by comparison. They helped make our weekend FUN!
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