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“Very nice hotel!”

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Embassy Suites by Hilton Savannah Airport
Ranked #19 of 113 Hotels in Savannah
Certificate of Excellence
Ohio
Level Contributor
43 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Very nice hotel!”
Reviewed 16 April 2012

Stopped here for an overnight stay. Hotel is contemporary and visually very pleasing. It is very different from a traditional Embassy Suites Hotel. Property is in good condition and kept very clean.

The layout of the rooms are more like a mini apartment compared to the long layout of a traditional ES. Bathroom has access from both the living room and bedroom - nice feature!

Manager's reception was overcrowded and poorly run. There was a line of about 15 deep to get a drink and the snacks (which were very basic) were not replenished. We ended up going to a local restaurant instead. We felt it was not worth the hassle and wait for a free drink and some tortilla chips.

Pool was small but fine.

Breakfast is very nice. Served in the restaurant (vs the atrium as is in other ES). The selection was nice and fairly easy to maneuver.

Overall very good hotel! We would definitely stay here again when in the area.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marcodreamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gauthamshetty, General Manager at Embassy Suites by Hilton Savannah Airport, responded to this review, 22 May 2012
Dear Marcodreamer,
Glad to have had you at our hotel. I am pleased to know that your overall stay was good and that you were impressed with the style of our property. I am sorry to hear the evening reception was not what you expected. On occasion the reception can get very crowded and does put pressure on our staff. We are working on ways to improve on this.
Look forward to seeing you again
Hospitably Yours
Gautham Shetty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (155)
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English first
Cumming, GA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 April 2012

I had (2) rooms under my name for this past weekend, I was very excited after reading all the excellent reviews from the service and the hotel was rated #1 for Savannah. We were in town for a wedding and travelling with our 15 month old son, this was only his 2nd road trip. I called and asked for a crib to be placed in our room before we checked in- it was in deed placed in the room for our arrival b/c we were checking in late Thursday night.

I agree with the previous post- it looks like they were short on staffed this past weekend? We were supposed to receive "wedding welcome bags" and we never received them. I'm still waiting on a return phone call as to why we didn't receive these bags at check-in......There was detailed information perpaining to the wedding and we missed out on several functions because of this.....

Breakfast was awesome- my husband and I loved the french toast- it was delish and we wanted some more on Saturday only pancakes were available, we were sad.

We took my son to the pool on Saturday morning after breakfast and the water was freezing- I'm not sure if it supposed to be heated, I doubt it's supposed to be that cold. My 15 month old son's lips were shaking so we got out right when we got in.

The 5th floor coke machine wouldn't take our money for some water and I called down the front desk had (2) bottles of water sent up. The hotel is very nice. I didn't receive our bill under our door either the previous post stated. Overall, very nice hotel.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank April J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
Level Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 15 April 2012 via mobile

I just found this little gem in Savanna the new room layouts are great no more huge atrium buy the lobby is contemporary and beautiful. Great job

Stayed April 2012
Helpful?
Thank bshaw1211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gauthamshetty, General Manager at Embassy Suites by Hilton Savannah Airport, responded to this review, 22 May 2012
Dear Bshaw1211,
I am glad you liked our contemporary style hotel. I hope you choose us again next time you are in the area.
Hospitably Yours

Gautham Shetty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mansfield
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 14 April 2012

Rooms very large and spacious. Hallway carpets needed to be cleaned. Manager cocktail reception tacky. A few crackers and little pieces of cheeze. Girl at bar not too friendly. Pool area seemed dirty and pool water not too clear. Need more help at hotel to clean up tables in foyer during cocktail hour and had to go to front desk to check out to get bill. They did not leave it under room door as stated. Seemed short on hotel staff. Homewood Suites has better cocktail hour at night etc. Breakfast was good.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BabsMansfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gauthamshetty, General Manager at Embassy Suites by Hilton Savannah Airport, responded to this review, 22 May 2012
Dear BabsMansfield,
First and Foremost, i would like to thank you for choosing to stay with us and for your Valuable businessand for letting us know the areas where you found concern. It is very important to us that guests let us know issue they encounter so we can make sure these areas are addressed and our staff is doing the best job possible. I will be discussing this with our staff
Hospitably Yours
Gautham Shetty
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albany, Georgia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 April 2012

My family visits our extended family in south Georgia once or twice a year and we always stop and stay at this wonderful hotel on our way there and back. And it always exceeds our expectations! The rooms are clean and spotless (not to mention huge!), the towels are thick and fluffy, the beds are very comfortable, and the free breakfast is outstanding! Additionally, the staff is very helpful and friendly. I just can't say enough good things about this hotel!

Room Tip: We've stayed here at least 5 or 6 times, and I haven't found a bad room yet!
See more room tips
  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank febarnhill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gauthamshetty, General Manager at Embassy Suites by Hilton Savannah Airport, responded to this review, 22 May 2012
Dear Febarnhill,
In all honesty, thank you for being a loyal guest and for writing such a wonderful review. We sincerely appreciate you choosing us every time you visit the area and certainly look forward to many more stays.
Hospitably Yours

Gautham Shetty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 April 2012

Great hotel.....CLEAN..............highly recommend

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gauthamshetty, General Manager at Embassy Suites by Hilton Savannah Airport, responded to this review, 22 May 2012
Hello Peter D,
Thank you so much for the review and nice comments. Can’t wait to welcome you back next time you are in the area.


Hospitably Yours
gautham Shetty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
94 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 13 April 2012

Every Embassy Suites should be modeled after this one. Cleanliness, staff, service, etc. All beyond expectations. If only all other Embassy Suites were like this one.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wassanga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gauthamshetty, General Manager at Embassy Suites by Hilton Savannah Airport, responded to this review, 22 May 2012
Dear Wassanga,
Thanks for the kind words and for taking the time to post them. We greatly appreciate your valuable business and we look forward to seeing you soon.
Hospitably Yours
Gautham Shetty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Savannah Airport

Property: Embassy Suites by Hilton Savannah Airport
Address: 145 W Mulberry Blvd, Exit 104 Off I -95, Savannah, GA 31407-3505
Phone Number:
Region: United States > Georgia > Georgia Coast > Savannah
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Savannah
#10 Romantic Hotel in Savannah
#14 Family Hotel in Savannah
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Savannah Airport 3.5*
Number of rooms: 162
Official Description (provided by the hotel):
We are proud to be the only Embassy Suites in Savannah, Georgia. For our guests who are looking for a centrally located property with plenty of bells and whistles, but not at the bells & whistles price, we are here to serve you. We offer the complimentary cooked-to-order breakfast that you know and love at Embassy Suites, as well as the evening Manager’s Reception, and complimentary high-speed internet. Additionally, our casual 145 Mulberry Café is open for lunch and dinner, and serves fresh entrees, sandwiches and salads, many of which are prepared for our on-the-go travelers.Our guests will surely enjoy the spacious 2 room suites, designed with 2 bathroom entrances. A standard not found at most other hotels; our guestrooms feature kitchenette centers with bar sinks, microwaves, and mini-refrigerators. The well laid-out floor plan of our guestrooms encourages the business traveler to maximize their workspace with a large work desk and ergonomic chair. A flat-screen TV in both the bedroom and living areas provide the at-home convenience for the leisure travelers as well. ... more   less 
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Also Known As:
Embassy Suites Savannah Airport Hotel Savannah

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