While I hate to write an unflattering review of any business, I feel obligated to share my Shannon Scott "Dinner and a Cemetery" experience in the hopes of helping other tourists.
In short, there was no experience. His website stated a tour was scheduled Saturday, July 14th from 6-8 (dinner after) and listed two numbers to call for tickets. I called the second number (described as Mr. Scott's personal cell number) at 10:46 a.m. Saturday morning and left a voicemail with my information as instructed. At 1:58 p.m. I called the 1-877-BONA number (which apparently fowards to Mr. Scott's personal cell) and left a second voicemail.
Mr. Scott did not return either of my phone calls.
Wondering if I had misunderstood the instructions for purchasing tickets, I decided to simply show up at the cemetery at 6:00. I arrived to find a caretaker locking the gate and two other women waiting for Mr. Scott's tour. They explained that Mr. Scott had confirmed the tour's time and location with them via email and that they had already paid for their tickets with a credit card. However, the caretaker had informed them that he had spoken with Mr. Scott the previous evening (Friday, July 13), and Mr. Scott had stated that he would not be conducting a tour on Saturday.
Unfortunately, Mr. Scott apparently did not consider it necessary to inform his customers with reservations that he had decided to cancel the Saturday tour, nor did he update his website. At the very least, he could have updated his outgoing voicemail message. My daughter and I passed up other sightseeing opportunities because we were waiting on him. This lack of communication on Mr. Scott's part evidences a lack of common courtesy and poor business skills. Of course, perhaps when you are a "legendary storyteller," you don't need either of those! ;)
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