The staff I encountered were all very friendly, courteous, professional, and helpful. My problem during my stay was with the room cleanliness. Whenever I check into a hotel, I check the bedding. I pulled the sheets back and the mattress pad had hairs all over it, not 1 or 2 stray hairs, but hairs all over and on both sides of the pad. I asked the front desk if I could get another room and was told that they were completely booked, but they would have someone change the bedding right away. The the young woman and man on staff at the front desk on duty that evening, were exceptional. They apologized, remedied the situation immediately, and comped my parking and breakfast for the inconvenience. Double thumbs up for both of them and sorry I don't remember their names. The next night when I got back to my room after having been out all day, I walked in to find that my room hadn't been cleaned. The bed was unmade, the trash hadn't been emptied, floor wasn't vacuumed, I was out of kleenex and the dirty towels were still in a pile on the bathroom floor. I was tired and just wanted to shower and go to bed since I was leaving early in the morning and had a long drive ahead of me. I didn't even bother to tell the front desk staff or ask for the room to be cleaned. I just asked for a couple of clean towels and a box tissue, which they quickly provided to me, and I went back to my room.
Everything else about the hotel was fine. Good location in the historic district. The public areas in the hotel are clean, well designed and well decorated. The breakfast buffet was good. And the complimentary coffee, tea, and water,in the lobby area is a nice touch.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Marriott, Booking.com, Hotels.com, Priceline, TripOnline SA, Traveltool, S.L.U., HotelQuickly, Evoline ltd, getaroom.com, Hotel.de and Cancelon so you can book your Courtyard Savannah Downtown/Historic District reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Courtyard By Marriott Savannah Historic District Hotel Savannah
- Courtyard Savannah Historic District
- Savannah Marriott
- Savannah Courtyard