We stayed at the East Bay Inn in May 2009 for three nights. Upon arrival I noticed that the sheets were (blood?) stained and the bedside glass table tops were dirty. I informed the lady at reception and she sent somebody up straightaway. We had to wait for approx. 30 minutes in the lobby but were served cold drinks by the friendly bell service. When we returned to our rooms I noticed that the table tops were still dirty and informed the lady at reception once again. She was very apologetic, sent somebody up to give the table tops a wipe and said that we would get the first of our three nights free and that she would instruct Expedia to give us a refund. We haven't received any refund yet, I have already inquired with the innkeeper (Ronnie Jones) by mail twice and never got a reply. This matter is not being handled professionally at all. I am disappointed. The East Bay Inn should be doing much better than that especially with the competition just "round the corner".
A really nice thing about the East Bay Inn is the wine and cheese at night where guests can socialise. There was a eight of us one evening and not a single one would come back - they, too, were not happy with the standard of cleanliness and the housekeeping (dirty coffee cups, glasses, etc. were not replaced, no toilet paper). None of those people (including myself) would consider coming back. .
- Official Description (provided by the hotel):
- The East Bay Inn seamlessly combines modern amenities and historic ambiance in 28 incredibly beautiful guest rooms. Located in the heart of Historic Savannah, just steps away from River Street, East Bay Inn is ideally located on Bay Street and is convenient to the beaches of Tybee Island and all of your favorite Savannah attractions. Included in your rate are: Complimentary WiFi, Wine & Hors 'doeuvres, turn-down service and more. Pets are welcome with a $50 pet fee. ... more less
- Reservation Options:
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- Also Known As:
- East Bay Hotel Savannah