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“Good deal at first glance..keep reading! ...BED BUGS!”

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Howard Johnson Express Inn Savannah GA
Ranked #92 of 113 Hotels in Savannah
GreenLeadersSilver level
2 reviews
“Good deal at first glance..keep reading! ...BED BUGS!”
1 of 5 bubbles Reviewed 5 June 2014 via mobile

When we arrived at the hotel we went straight to the bed and lifted up the sheets to check for bed bugs ..and what did we find? BED BUGS!!!!!! unreal! Do not stay here! Friendly staff and looks like a great deal. Who cares if it's updated or not cosmetically ..if its not clean that's it for me!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Megan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MasterkeyCares, Guest Relations Manager at Howard Johnson Express Inn Savannah GA, responded to this review, 19 June 2014
Dear Valuable Guest,

Bed bugs are a very serious issue in our industry today. This is not a subject to be taken lightly and one that is acted on immediately. Although we have our hotel inspected regularly for any evidence of bed bugs, we also follow up immediately on any guest concern. In this case, our contracted pest control provider was on site within 2 hours of the alleged report. The pest control company did a thorough and documented inspection of the room along with hotel staff and found no evidence of any stage of a bed bug.

We appreciate and are thankful for the concern and awareness of our travellers which would enable us to eliminate a problem immediately should it arise.

We will continue to immediately act on even the slightest concern of any of our guests in this serious matter. We will also continue to support the findings of the professionals we hire to handle any pest control situations.

Kind Regards,
The Management Team at
Howard Johnson Express Savannah
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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344 reviews from our community

Traveller rating
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    65
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Covington, Georgia
Level Contributor
213 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
1 of 5 bubbles Reviewed 2 June 2014

Over charged us and a few other couple that traveled with us. My card was ran "8" times for $335. They had a sign up at the front deck "help yourself to coffee I'll be back in 10 mins. People where moving in putting up a basketball goal. Guess they were staying long term. One room had a huge tool box on wheels and a filing cabinet they moved in.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MasterkeyCares, Guest Relations Manager at Howard Johnson Express Inn Savannah GA, responded to this review, 3 June 2014
Dear Guest,

We are very much Thankful to you for your review. It gives us an insight for improvement for our facility. Please accept our sincerest apologies about any inconvenience you experienced during your stay, we would like to apologize about the overcharge on your card that occurred by our system error. I have shared your feedback with our upper management team to make sure this situation won’t occur again in future.


Kind Regards,
The Management Team at
Howard Johnson Express Savannah
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Savannah
1 review
2 of 5 bubbles Reviewed 28 May 2014

On Sunday our family left room and came back to the room to take showers and get dressed for evening event! Only find out there where No towels in the room! I went to the front desk to ask for some after placing a call and waiting for long time! I was told that they where all dirty and had to wait until they where all cleaned and dried! Very Upset I was offered pool towels! And was told this happened because the hotel 100% occupied. Very unhappy with the service at front desk for that day! I will not bring my family back ! Thanks SL

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank Starasia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MasterkeyCares, Guest Relations Manager at Howard Johnson Express Inn Savannah GA, responded to this review, 29 May 2014
Dear Guest,

Thank you for taking the time to leave feedback about your stay. Please accept our sincerest apologies regarding our Front staff, breakfast and all other experience about your stay with us. Usually this is not a standard of our hotel. Unexpectedly many of our guest had taken extra towels outside the hotel (to the Beach). We are extremely sorry for your inconvenience and we would like to inform you that we have already ordered new inventory to make sure this won’t happen in busy time again in future.


Kind Regards,
The Management Team at
Howard Johnson Express Savannah
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 30 April 2014

They have upgraded the rooms. New paint, Flat screens on the wall, removed carpet (more sanitized), polite, breakfast was no big deal. But over all decent place to stay. I would recommend if you have a short stay and just looking for somewhere to crash.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank Sherry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MasterkeyCares, Guest Relations Manager at Howard Johnson Express Inn Savannah GA, responded to this review, 1 May 2014
Dear Valued Guest,

Thank you for staying at our hotel and thank you for reviewing us on TripAdvisor . We are so glad you found us to be above average and recommendation worthy. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.


Warm Regards,
The Management Team at
Howard Johnson Express Savannah
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Howard Johnson Express Inn Savannah GA

Property: Howard Johnson Express Inn Savannah GA
Address: 17003 Abercorn St, Savannah, GA 31419
Phone Number:
Region: United States > Georgia > Georgia Coast > Savannah
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#12 Green Hotel in Savannah
Price Range (Based on Average Rates): £
Hotel Class:2 star — Howard Johnson Express Inn Savannah GA 2*
Number of rooms: 66
Official Description (provided by the hotel):
Enjoy Outdoor Pool and Walking Distance To Restaurants Welcome to Howard Johnson Express Inn Savannah GA hotel, near River Street, a great home base for your fun Georgia vacation. With a convenient location off Interstate 95, we put you right in the center of all the most exciting Savannah destinations. Start your day by reading your free newspaper over a free Rise & Dine continental breakfast. Use free Wi-Fi Internet access to scout out attractions and look up Riverfront events from your hotel room. When you return from your long day of sightseeing, relax with a swim in our seasonal, outdoor pool. We offer free parking for your car, bus, truck or RV and kids 17 and under stay free with an adult. Handicapped-accessible and non-smoking rooms are available. LOCAL ATTRACTIONS A wide variety of fun destinations are minutes away from our Savannah, GA, hotel. The famous Savannah Riverfront, with all its shops, restaurants, historic buildings and museums is just a 15-minute drive from our hotel. River Street also plays host to many festivals throughout the year, including Tall Ship LYNX, First Saturday and Oktoberfest. Savannah Festival Outlet Center is just one quarter of a mile away for all your shopping needs, or you can hunt for hidden treasure at Keller's Fleamarket, the premier flea market of Georgia. If you are interested in military history, stop by the Mighty 8th Air Force Museum, where you can see battle-tested military aircraft and learn about the Air Force from World War II to today. DINING OPTIONS Many tasty restaurant options can be found nearby, including Cracker Barrel right next door. Our Savannah, GA, hotel is also close by The Shell House, where you can enjoy ocean-fresh seafood, and El Potro Mexican Restaurant, a local favorite. Rachael's 1190 is a fun spot for casual dining, with pool tables, wide-screen TVs and frequent special events. BUSINESS AND EVENT FACILITIES Our hotel in Savannah offers free incoming fax service for your convenience. ... more   less 
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Also Known As:
Howard Johnson Express Savannah Hotel Savannah
Howard Johnson Savannah
Savannah Howard Johnson

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