We stayed here overnight on a recent road trip.
The Good: Room was in excellent condition, clean and well maintained. My 10-year old is a sofabed snob and she had a good night's sleep on the pull-out. The main king bed was very comfortable, and the bathroom was spotless. The free breakfast was quick and easy, and we enjoyed eggs, sausage, muffins, and decent coffee before hitting the road again.
The Less Good: Check-in agent, Lavonne (?), was impersonal and cold - it was as though we were bothering her. She wasn't rude, but she seemed to be annoyed about something and it showed. She didn't ask me for my identification at check-in, and was ready to hand me my room keys without verifying I was who I said I was - disturbing, especially on the road.
We've stayed at this property before while passing through on previous road trips, and never had issues, but based on our experience at check-in, I'll probably think twice before booking here again. Disappointing.
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- Also Known As:
- Springhill Suites Savannah Airport Hotel Savannah
- Savannah Springhill Suites