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“Fire alarm nightmare” 2 of 5 bubbles
Review of SpringHill Suites Savannah Airport

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SpringHill Suites Savannah Airport
Ranked #77 of 112 Hotels in Savannah
Chicago, IL
Level Contributor
58 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Fire alarm nightmare”
2 of 5 bubbles Reviewed 15 June 2009

Because we had a 6 am flight home after a week at Hilton Head, we decided to stay here the night before to get an early good night's sleep and then a short drive to the airport before 5 am. Unfortunately, shortly after we checked in, the hotel fire alarms malfunctioned and went off about thirty times for several minutes at a time between 830 and 10:30 pm. One of the women at the front desk told me that they were trying to reach the manager before they could call the alarm company, but they should have been able to call the alarm company right away. My toddlers were a little terrified by the alarms, but eventually got to sleep, but my wife and I did not sleep well. It was not a good stay, which was too bad as the hotel itself was new and pretty nice.

  • Stayed June 2009, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank ChiLawyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dixonproperties, manager at SpringHill Suites Savannah Airport, responded to this review, 29 October 2009
We had a smoke detector fail in the public restroom around 8pm. It took the alarm company until 10pm to correct the problem. The property was unable to keep the alarms silence until this smoke detector was repaired. Everything was fixed by 10 pm and we only had one complaint. We moved this guest to our brand new hotel next door around 9pm and gave them two complimentary rooms.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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238 reviews from our community

Traveller rating
    77
    71
    39
    32
    19
See reviews for
87
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • Any
English first
Travelin'
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 22 March 2009

If you are just passing through Savannah and need a place to stay, or would just rather stay on the outskirts, this is the place to stay! And this hotel (special thanks to Marlene) is 'da bomb! We have normally stayed at the SpringHill at I-95 South and this was our first stay at this hotel. Boy what we were missing!

This hotel is very convenient to the Savannah/HHI Airport (if staying after or before a flight). It also has a ton of other hotel options if one is booked up at this exit and numerous food and a few shopping choices.

Marlene at this hotel took great care of us, even had a laminated flip-folder of menus from local restaurants. We went to a local place called Carrie Hilliards for dinner and the food was great down-home cooking.

This is no-where near Historic Downtown Savannah, but is a short drive to the Tybee Island beach and is away from all the hustle and bustle.

  • Stayed March 2009, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Carolina0nMind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sugar Hill, Georgia
Level Contributor
47 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 10 March 2009

We booked the hotel for a show at the International Trade & Convention Center in Savannah. While this is not as close as we wanted, the price was good and the room was great. Staff made the stay a pleasure. Wal-Mart and restaurants are very close (other side of highway). Only bad thing is the access to the parking lot. While you see the hotel from the street, you have to access the hotel from the back.

  • Stayed March 2009, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank togel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Level Contributor
81 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 28 February 2009

The room had a few stray hairs here and there from previous guests, but overall it seemed clean. Room included a fridge, sofa, comfortable bed and free wifi. There was a complimentary cocktail hour the night we arrived. Hotel had a mini convenience store too.

  • Stayed February 2009, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank travelingfool1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moorestown, NJ
1 review
4 of 5 bubbles Reviewed 28 December 2008

Our family of four stayed at Springhill Suites on our way down to Disney World. We arrived around 10:30 and were pleased to see the room was clean and above averaged. A quick glance out the window revealed a waffle house right across the street - what a view! We were so excited that we immediately left the room to try some waffles - we didn't have dinner during our 12 hour drive. The waffles were great! We had the blueberry, chocolate chip and strawberry waffles with bacon and sausages - yummy! Back to the hotel - the room had two queen sized beds, microwave and small refrigerator in a kitchenette area, a sitting area with couch and two chairs, a desk with free internet access, a vanity outside a bathroom. The beds had nicer mattresses than most hotels and were on platforms - so no dust mites under the bed! This is a pet free hotel so we were grateful since our youngest son has pet allergies. Plus, included in the hotel room price was a complimentary breakfast with traditional hot and cold breakfast food. The downside was that when we came down around 9:00, it was very crowded. Our youngest son has germ phobia and noticed that people were touching food and putting it back in the buffet setting. But he was still happy since the hotel clerk gave him a bag of toy plastic policemen! So, if this is a concern we highly recommend going to the waffle house. All in all for $120 one night stay we absolutely recommend it.

  • Liked — the Waffle House next door
  • Disliked — the complementary breakfast was buffet style
  • Stayed December 2008, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank NeatFreak4Ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elkhorn, WI
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 14 August 2008

The hotel is very near the airport and is fairly new, so the lobby is gleaming and the rooms are in excellent condition. We had a rather large room with a kitchenette, though the closet was odd in that it was large but had no light. Comfortable beds, great location, great service!

  • Liked — Location!
  • Disliked — No closet light
  • Stayed June 2008, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank heartofaragorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, GA
1 review
1 of 5 bubbles Reviewed 29 July 2008

The night staff at this hotel made me and my family feel unwanted and unworthy of staying at this hotel. I will never stay at this hotel again abd I will never recommend it to anyone.

  • Liked — The hotel itself was wonder
  • Disliked — The night staff was horrible, horrible, horrible.
  • Stayed July 2008, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank stgrier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Savannah Airport

Property: SpringHill Suites Savannah Airport
Address: 1 Jay R Turner Dr, Savannah, GA 31408-8070
Region: United States > Georgia > Georgia Coast > Savannah
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #77 of 112 Hotels in Savannah
Price Range (Based on Average Rates): ££
Hotel Class:3 star — SpringHill Suites Savannah Airport 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Springhill Suites Savannah Airport Hotel Savannah
Savannah Springhill Suites

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