Now now, folks it had some bumps but it was not that bad! Given the price I do feel that I did receive good value for my stay. But I do have a few complaints, too, primarily, I wish that Kessler properties would consider how unsettling it is to listen to drunken cacklers at 3AM in the morning. No amount of wonderful bedding can make up for being awoken to loud non-stop noise. I am aware that these Saturday wedding parties generate a great deal of revenue, white noise devices available in the rooms perhaps? I would also like Kessler properties to consider on their next renovation that – less IS more when it comes to décor. But it is what it is, and the Savannah properties’ staff did strike me as well trained and attentive. Everyone was VERY helpful and friendly, to both me and my family. I had an amazing experience with my main concierge contact Sari, who worked hard to ensure our every request and question was well attended to. But overall felt that more diligence could be taken with small maintenance details, this even came down to the esurvey that I just attempted to fill in – upon completion a bug kept giving me a “select only one item on question number 8”. No matter what I enter – to no avail, the survey is not accepted (this is no oversight on my part – there is a bug). That means the 25 minutes I spent trying to provide the hotel with valuable feedback bit the digital dust. These details count and the good will a guest feels does get slowly eroded. For example, I will consider a Ritz Carlton yawn of a property over a hipper younger Kessler in the future if my stay involves a Saturday night.
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- Also Known As:
- Mansion On Forsyth Park, Autograph Collection Hotel Savannah
- Mansion On Forsyth Park Savannah