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“Excellent Hotel!”

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Hilton Garden Inn Savannah Historic District
Ranked #28 of 113 Hotels in Savannah
Certificate of Excellence
GreenLeadersBronze level
Monkey4u
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent Hotel!”
Reviewed 27 May 2010

We stayed at this location for four days in May for a brief vacation. I was very pleased with our stay. The staff were always friendly and accommodating, and the building was gorgeous. The concierge, Charlie, was outstanding. He was extremely knowledgeable about the area and all that there was to see and do. I work in the hospitality industry, and am always watching to see how others compare. This hotel staff was superb the whole way around. When we had one minor incident with the bathroom, maintenace was there within minutes to fix it for us. Thank you all for a wonderful time.

  • Stayed May 2010, travelled with friends
    • Value
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Helpful?
Thank Monkey4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StacySturgis, Manager at Hilton Garden Inn Savannah Historic District, responded to this review, 2 June 2010
Monkey4u,

Thank you so much for your positive review of our hotel!! I am so glad we met and exceeded your expectations! As members of the hospitality industry, we can be the most critical of our accommodations, so it is great to hear you were impressed and enjoyed your stay. Please visit again soon!

Sincerely,
Paul Komanecky
General Manager
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
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Orlando
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 24 May 2010

We came to Savannah for Valentine's Day weekend and despite never having been here, we were told to stay in the Historic District and close to River Street. As soon as you enter the historic district, the hotel is a just few blocks away. We arrived early enough to where we couldn't check in, and opted to park our car in the lot directly next to the hotel rather than valet it, which saved us some money, and also made it convenient to use the car, as street parking is a hassle on a busy weekend.

The hotel is directly next to City Market, which has a cute European market feel and some great restaurants, bars, and shops within walking distance. And its a block away from River Street, so you're close enough to the action to walk home after club hopping, but far enough to where you can feel like you got a break from it all! Plus Bay Street has some excellent restaurants just walking distance from this hotel!

We had a smooth time checking in and were able to get some rest after all the time we spent walking around and take a rest before the rest of the day. The room was in great condition and spacious enough for more than two.

The only complaint we had about this stay was the fire alarm going off in the middle of the night and then briefly again a few hours later. No mention was made by the hotel staff of this inconvenience, though it was one of the coldest nights of the year, and guests were evacuated. That was probably the most noise we dealt with the whole trip, even with the college students partying next door.

All in all, it was a cozy stay for a first time visit and we would definitely recommend it for its charming appeal and central location! Having been a patron once, we will definitely go back for the reasonable pricing!

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
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Helpful?
Thank oooromyooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StacySturgis, General Manager at Hilton Garden Inn Savannah Historic District, responded to this review, 26 May 2010
oooromyooo,

Thank you so much for taking the time to review our hotel. I am so glad that you had a great experience! I sincerely apologize for the fire alarm during the night. While I know it can be frustrating for our guests, we do take their safety very seriously and take every precaution necessary when situations arise. I hope you will come back soon and stay with us!

Sincerely,
Paul Komanecky
General Manager
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Florida
Level Contributor
186 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed 2 April 2010

Great location in front of the City Market. Balcony on one room overlooking the parking lot and pool but other room just had a window. Ask for balcony room. The room had small frig and microwave. Comfy beds but no free breakfast as Hampton Inn has. Nice staff but expensive parking, 17.00 a day. We went for two nights for St Patrick's day so parking is at a premium but found out later there was 10.00 parking behind the hotel.

  • Stayed March 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank flpab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StacySturgis, Social Media Sales Manager at Hilton Garden Inn Savannah Historic District, responded to this review, 27 April 2010
flpab,

Thank you for taking the time to write a review of our hotel. I am glad you were happy with your rooms and the location of the hotel! I hope you will come back soon and stay with us.

Sincerely,
Stacy Sturgis
Social Media Sales Manager
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CA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 March 2010

This hotel is located on busy street (321 W Bay St.). Rooms are not sound proof; you will hear the vehicle noise all the time. I felt like sleeping in the street. Parking rates are very very very high for this small city. I will never ever stay in this hotel.

  • Stayed March 2010, travelled on business
    • Value
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Helpful?
2 Thank Tom12327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StacySturgis, Social Media Sales Manager at Hilton Garden Inn Savannah Historic District, responded to this review, 27 April 2010
Tom12327,

Thanks for taking the time to review our hotel. I am sorry you were less than satisfied with your stay. The noise from Bay Street does bother some of our guests. Most times if guests are bothered by the noise, our "Can Do" Attitude and the excellent location more than make up for it. Should your travels bring you back to Savannah, I would love it if you would give us another shot. You can request rooms on the back side of the hotel away from Bay Street or higher floors to lessen the noise. While we are not always able, we make every effort to accommodate all of our guests' requests.

Sincerely,
Stacy Sturgis
Social Media Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville, FL
Level Contributor
98 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 23 March 2010

The hotel was clean as was the room. We had a double queen that faced the parking lot next door. The bathroom was clean and the hotel offered Neutrogena products; lotion, shampoo, conditioner & mouthwash. We asked for a cot and it was brought up within minutes. The staff was friendly and accomdating. No problems checking in nor with valet parking. While we could have found cheaper parking based on some of the other reviews, we felt it was best parked in a secure area on the hotel grounds. Valet was $17.50 per day. If you exit out the back of the hotel just one street over is the City Market Square with lots of places to eat. Lots of outdoor seating if you want to bring your dog along. No through traffic. Lots of people had their dogs and most were welcome in the tourist shops as well. If your looking for the touristy shops, you'll find most of those along the water front. Which would be out the front door of the hotel. We found a great dueling piano bar, Savannah Smiles, within walking distance from the hotel ( one street over going out the front door) open until 3 am. While we never ate at the hotel, The Cotton Exchange, found along the water front had good food and beer. We ate at The Rock for dinner found inside the Bohemian hotel and that was good as well. Heard they had a great roof top bar, but we never made it up there. If your a light sleeper,you may not want the rooms that face the back parking lot of the hotel as we heard someone complain it got really loud out there around 3 am with music playing and people hollering. Possibly leaving Savannah Smiles?? We never heard a thing, so I can't confirm or deny it got loud. Overall a good stay and located within walking distance to everything. One last tip...the stairs going down to the river area are steep and brutal..not to mention climbing back up. You can go into a hotel ( I assume any hotel) but we went into the Bohemian and then down to the 1st floor to the restaurant along the water side. We noticed other people doing that and then keep going right out the door. Beats the steep steps if your unable to do so.

  • Stayed March 2010, travelled with friends
    • Value
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Helpful?
Thank broomhilda04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StacySturgis, Social Media Sales Manager at Hilton Garden Inn Savannah Historic District, responded to this review, 27 April 2010
broomhilda04,

Thanks so much for your review. You left some amazing tips for all travelers visiting Savannah! I am so glad you enjoyed your stay at our hotel and that you found our staff so accommodating and helpful.

Sincerely,
Stacy Sturgis
Social Media Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
alabama
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 22 March 2010

Hotel is clean. The rooms are not great but it is in a good location, so it is overpriced based only on the room but you do have to pay for location. It could be noisy since it is located on Bay St....but that is true of all of the hotels located on this street.

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pavbama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 21 March 2010

The hotel lobby is nice, the room was nice. The only thing you are close to is the center market,but alittle far from the area I enjoy on river street, staybridge is a much better location. And other than the center market it is a little far from the parks we enjoy. But that being said, it was from the things we like to see while in Savannah and not the hotels fault. The bed was very comfortable. I liked the room and hotel. But the location was just ok. Great staff, very helpful in scheduling a tour and the shuttle picks you up right outside the hotel.

  • Stayed March 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keyford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StacySturgis, Social Media Sales Manager at Hilton Garden Inn Savannah Historic District, responded to this review, 27 April 2010
Keyford,

Thank you for your review. I am sorry you only found the location of the hotel "ok." You seem to have some favorite spots on the east end of River Street. While we are a very short walk from River Street, we are on the west end. We are steps from City Market and Broughton Street with its boutique shopping. You sound like an experienced visitor to our city and you know exactly where you want to go when you get here. We are glad you continue to come back! I think that new visitors to Savannah find the location great for exploring!

Sincerely,
Stacy Sturgis
Social Media Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Savannah Historic District

Property: Hilton Garden Inn Savannah Historic District
Address: 321 W Bay St, Savannah, GA 31401-1112
Phone Number:
Region: United States > Georgia > Georgia Coast > Savannah > Downtown , Historic District - North
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Savannah
#18 Green Hotel in Savannah
#19 Romantic Hotel in Savannah
#20 Family Hotel in Savannah
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Savannah Historic District 3*
Number of rooms: 133
Official Description (provided by the hotel):
Explore historic downtown Savannah from Hilton Garden Inn Savannah Historic District hotel, situated one block from River Street, City Market, and historic Broughton Street. Located just 20 minutes from Savannah International Airport, this hotel is within easy access of Savannah’s vibrant night life, shopping, dining, and entertainment options.Wake up to a delicious, full, cooked-to-order breakfast at Great American Grill® or sip on cool, evening drinks at this Savannah hotel’s inviting pub. Enjoy a fantastic selection of snack, treats, and microwavable meals in the 24-hour Pavilion Pantry® convenience store or feel invigorated with a revitalizing workout in the modern fitness center. Lounge in the outdoor pool or bathe in the warm, soothing whirlpool. Positioned near to a variety of businesses, this historic downtown Savannah hotel boasts five modern, versatile meeting rooms. Host a conference or special event for up to 120 guests and relax while professional planners take care of the details. Enjoy a comfortable, quiet space for work in the 24-hour Business Center and stay connected with complimentary WiFi throughout the hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Savannah Historic District Hotel Savannah
Savannah Hilton Garden Inn
Hilton Savannah

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