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“Great location, great time, great hotel!”
Review of Cotton Sail Hotel

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Cotton Sail Hotel
Ranked #21 of 113 Hotels in Savannah
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great location, great time, great hotel!”
Reviewed 5 July 2014

Had a wonderful time at the Cotton Sail hotel. The staff was exceptional. The rooms were spacious and comfortable. The experience we had just made us want to come back over and over. Will definitely recommend
the hotel to all of our friends might ever visit Savannah.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kevin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mike031, Public Relations Manager at Cotton Sail Hotel, responded to this review, 6 July 2014
Dear Kevin L,

Thanks a lot for your recent stay with us! We are do glad you enjoyed our new and modern Hotel! We will look forward to another stay in the near future!

Take care..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (329)
Date | Rating
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English first
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 July 2014 via mobile

Upon arrival, I was greeted by three different helpful people who informed me of every parking option and it's cost. They helped me find the best solution for the weekend. The hotel shows so much character with an older feel yet it is still very modern.

I ordered chocolate covered strawberries to surprise my wife for our 1 year anniversary. Nicole was so extremely nice that not only did she set them up on an arranged plate on our bed but she had a beautiful gift bag with a hand signed card to congratulate us. Just as we settled in our room, Nicole knocked on the door with extra robes and a beautiful bouquet of flowers for my wife. I never ordered them or requested them at all! We were so floored by such an amazingly warm welcome. One of the coolest things about the hotel is the Topdeck bar which overlooks the river. The location is perfect as well. We will not have to drive anywhere for the whole weekend. I am extremely content that I picked Cotton...Sail for our riverside stay in downtown historic Savannah!

Stayed July 2014
Helpful?
Thank Josh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mike031, Public Relations Manager at Cotton Sail Hotel, responded to this review, 8 July 2014
Dear Josh M,

Thanks a lot for this wonderful review! We are so glad you enjoyed your stay with us during your 1st anniversary! Glad the staff and Nicole in particular took good care of you and we hope to see you again next time you are in the beautiful Savannah, GA!

Happy Anniversary!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alpharetta, Georgia
1 review
Reviewed 3 July 2014

We so enjoyed our stay. We could not have ask for a better location. We were there 4 nights and only took our car out of parking one time to go to Tybee Island. The room was very spacious and we loved the hardwood floors. We slept late every morning because the beds were perfect! The staff was superb. Had a problem in the bathroom and someone was there to fix it immediately. I've been to Savannah several times but this hotel made this visit wonderful. We can't wait to visit the Cotton Sail Hotel again!

Room Tip: I was concerned about the noise from River street but we didn't have any problems.
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Surpriselady690
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mike031, Public Relations Manager at Cotton Sail Hotel, responded to this review, 4 July 2014
Dear Surpriselady690,

Thanks a lot for your recent stay with us.. We are so glad you enjoyed your stay with us and hope that we see you again in the near future! Thanks again for taking the time to write this wonderful review!

Take care..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Henryville, Indiana
1 review
Reviewed 3 July 2014

The Cotton Sail has beautiful, simple rooms. The bed was very comfortable. We wish the hotel offered some sort of room service and breakfast. Coffee service in the lobby in the morning would be awesome.

On one day of our stay, housekeeping did not come until 4 pm which was not convinent at all.

The new Top Deck bar has great service but a limited food menu.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mike031, Public Relations Manager at Cotton Sail Hotel, responded to this review, 4 July 2014
Dear Julie A,

Thanks a lot for your recent stay and also thanks for taking the time to post this review! We will definitely look into your suggestions and hope to see you again in the near future!

Take care..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 June 2014

This is a new, beautiful property in a prime location. Customer service was phenomenal. Everyone was awesome but specifically Ms. Nicole rocks! She was so personable and accommodating. We actually checked out and called back four hours later when we decided to stay another night and Nicole made that process seamless. She was always smiling and offering suggestions to make our stay better. Trina was helpful with suggesting tours in the area and she too was superb. The roof top bar that overlooks the river is great for relaxing in the early evening and letting your hair down at night. You can walk to most attractions. I will return often!
Summary:
Customer service is excellent...if you need anything just ask Nicole

Accommodations are beyond reproach with wood floors and 20 feet ceiling and walk in tile showers...obviously a great housekeeping department as everything was immaculae, Free WiFi

Location is perfect for walking to almost every location of interest.

Bar has great drinks and the staff is fast and friendly

Valet Parking is $25 a day.

Cleanliness is not an issue as everything is spotless.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mike031, Public Relations Manager at Cotton Sail Hotel, responded to this review, 30 June 2014
Dear Kim G,

Thanks a lot for this wonderful review! We are so glad you enjoyed our new and modern hotel! Also glad the staff here, especially Nicole and Trina, took good care of you! We hope to see you again soon!

Take care..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 June 2014

Oh my GOD! I was so very pleased with my stay here last weekend. It was my fiancé's birthday and we spent the weekend in Savannah. The customer service was superb from the beginning to the end of my trip. Shannon in Guest Services is AWESOME and super sweet! She assisted me with room selection and once we got there the staff gave my fiancé a birthday card and a bag of sweet treats. That was the perfect welcome. The room was nice, clean, and the view was fantastic. As we checked out the front desk manager informed me that there would be fireworks every first Friday. We will definitely be back and I have already recommended it to my family and friends !

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank luvtriptips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mike031, Public Relations Manager at Cotton Sail Hotel, responded to this review, 28 June 2014
Dear luvtriptips,

Thanks a lot for this super sweet review! We are so glad you enjoyed your stay with us and a very happy birthday to your fiancé! We are glad Shannon took good care of you and hope to see you again in the near future! Thanks a lot for recommending our Hotel to your family and friends!

Take care..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cumming, Georgia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 June 2014

Cotton Sail Hotel was a First Class joint. Rooms spanking new and staff very friendly and accommodating. Had no idea it existed prior and was pleasantly surprised to discover it. Obviously a fine work in progress and staff seemed very receptive to suggestions to make it even better. Was more than pleased with the modern furnishings. A few suggestions like soap dishes and better fitting shower doors would be a plus but minor in nature.

Perfect location surrounded by partying action on River Street and across the street from all the vacation action you can handle. I would most assuredly stay again when in Beautiful Savannah, GA. Thumbs up.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mike031, Public Relations Manager at Cotton Sail Hotel, responded to this review, 28 June 2014
Dear David M,

Thanks a lot for this wonderful review! We are so glad you enjoyed the time here at our new and modern Hotel! And many thanks for the suggestions! We wanted to be your "place to stay" each and every time you visit Savannah!

Hope to see you soon! Take care..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cotton Sail Hotel

Property: Cotton Sail Hotel
Address: 126 West Bay Street, Savannah, GA 31401-1158
Phone Number:
Region: United States > Georgia > Georgia Coast > Savannah > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #21 of 113 Hotels in Savannah
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Cotton Sail Hotel 3.5*
Number of rooms: 56
Official Description (provided by the hotel):
True Luxury and Southern Hospitality in the Heart of Old Savannah. You've arrived at the Cotton Sail Hotel, a full-service boutique hotel positioned in the heart of old Savannah's National Landmark, the Historic District. Housed within a refurbished late-1800's cotton warehouse, the Cotton Sail Hotel was named as tribute to its nostalgic past. Through recent renovations, that storied past has been admiringly preserved and consciously revitalized, with our main lobby and each of our 56 well-appointed guestrooms being anchored with 200 year old heart of pine hardwood floors originating from the roof of the old cotton factory that is the Cotton Sail Hotel today. The Cotton Sail Hotel effortlessly blends traditional Savannah charm with upscale modern amenities. You'll decide whether it is our complimentary turn-down service & welcome amenities, our state of the art fitness center, the beautiful Brazilian hardwood deck that frames the front of our hotel or capturing the breath-taking views of the Savannah River while positioned on your guestroom balcony, that make the Cotton Sail Hotel Savannah's Premier Destination for Luxury Accommodations. Furthermore, you are welcomed to purchase a snack in our lobby sundry shop, utilize our business center, take your guestroom elevators down to dine at the River House Restaurant, stay in comfort and order room service or indulge in a drink and appetizer at Top Deck, one of Savannah's only roof top bars overlooking Historic Savannah and the Savannah River. Each level of the Cotton Sail brings its own indulgence: you can dine at the bottom, rest in the middle and let loose at the top. So envelope yourself in luxurious comfort and treat yourself to our countless amenities all designed with you in mind. ... more   less 
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