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“Wonderful location!”

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Holiday Inn Express Savannah-Historic District
Ranked #12 of 113 Hotels in Savannah
Certificate of Excellence
Hollywood, Florida
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Wonderful location!”
Reviewed 30 May 2014

Very pleased with this Holiday Inn' location - Great! Very nice looking, and clean; nice rooms and bathrooms. Only downside was the breakfast, not great and the staff at breakfast were absolutely horrible! Those ladies had bad attitudes, very unhelpful, stood around with sour faces. I was kinda upset that they were talking among themselves and swearing within earshot. The girls at the front desk had never heard of the William-Mercer House or where it was located, but they looked like college kids, they tried tobe helpful and were sweet. Except for the breakfast staff and food my overall experience was very good.

Room Tip: Pick a room facing river, they have balconies.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank worldtravelerusa0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hope G, Manager at Holiday Inn Express Savannah-Historic District, responded to this review, 31 May 2014
I want to apologize for the lack of service extended to you from our breakfast staff, which is not at all what we are about here at the Holiday Inn Express. I would love the opportunity to speak with you further please contact me at hope.gardner@savannahlodging.com. Thanks so much!
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2,401 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (597)
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English first
Connecticut
Level Contributor
67 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 29 May 2014

After a long day and a half drive we arrived at noon...and was hoping to get into our room.
We asked the girl at front desk and she said that our room wasn't ready...and that we can leave our bags with them...and they took our cell phone number and said they would call us as soon as our room was ready...after walking around Savannah for 31/2 hrs we made our way back to hotel to see what was taking so long...because they hadn't called us yet and when we got there they said our room had been ready for a while..so they took us to the back room to retrieve our bags and every thing was a mess...our bags were off of the cart and scattered on the floor!!!
One more thing...loud air conditioner!!

  • Stayed May 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
3 Thank CathyHuntington_CT_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hope G, Manager at Holiday Inn Express Savannah-Historic District, responded to this review, 30 May 2014
I would like to apologize for the delayed check-in and that we failed to contact you as soon as the room was available. I can assure you that your concerns will be addressed and improved to better assist each guest going forward. Your feedback is greatly valued, and we will be looking forward to your return in the future. Have a great day!
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Wooster, Ohio
Level Contributor
65 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 28 May 2014

We had a great visit to the Holiday Inn Express early this month. We are using them for our wedding guests in July and wanted to stay for a few days to see how it was.
The rooms were nice, and the beds were very comfortable with both firm and soft pillow options for each of us. It is right in the middle of Bay street so it is just steps away from Squares, shopping and restaurants. There is public parking next door. The lobby area is not as nice as their sister location across the street, but they do have a small bar.
Rooftop pool was great, but you have to be out early to get a seat. We went upstairs at 10:30am and never did get a seat by the pool until after 5pm when the guests that used them all day went out for dinner.
Valet was a bit slow, they park in the public lot next door, so they ask for a 10 minute warning before you come to get your vehicle, but we waited over 20 minutes for one of our requests, the rest were between 10 and 15.
Free breakfast was great and really added to the value of the hotel! Savannah is not a cheap city to eat in, so this easily saved us over $100 during our long weekend.

Room Tip: The rooms with a river view are also right on a busy road, so you will hear some road noise. None of...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kasey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hope G, Manager at Holiday Inn Express Savannah-Historic District, responded to this review, 29 May 2014
Congratulations!!!!! I'm so happy to hear you will be celebrating one of the most important times in your life at our facility! It is also a pleasure to hear that we passed the trail run (smile). Thanks so much for the 5 star ratings and we will be anticipating your return!
See you soon!
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New York City, New York
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 28 May 2014

Hotel is conveniently located, it's clean, breakfast is fine and filling. Rooms are clean, bed is comfy, everything works.

However, when we arrived to check in, we went up to our room to find a Queen bed, not the King we had booked. In a call downstairs to enquire why we had a Queen bed, we were told that it was definitely a King. Having gone downstairs to show them it wasn't, we were told that "most people prefer a corner room" and that "the hotel was full, so there are no Kings available".

After showing the reservation confirmation showing King room, the receptionist went off to talk to a manager and eventually rustled up a King. We then had to get all our stuff up from one room to the next etc etc. No one was particularly rude, it was just a poor start to our stay.

Rest of the time was fine, had no complaints, room was at the back and nice and quiet, no issues with noise. Bed good and firm, bathroom with shower was modern and clean.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank GingerMatti1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hope G, Manager at Holiday Inn Express Savannah-Historic District, responded to this review, 29 May 2014
I'm sorry to hear you had a rough start, it is never our desire to inconvenience our guest in anyway so I'm happy that everything was resolved. Thank you for your valuable feedback and please know that every challenge mentioned by our guest will be addressed to make us better going forward. Have a great day!
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New York City, New York
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 28 May 2014

Stayed there 3 nights recently and loved the super central location and all the refined comfort of the hotel. Great bed and linens, nothing was lacking and the buffet breakfast was convenient and delicious. Highly recommended for a Savannah visit, restaurants and attractions are all nearby.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mari13132727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hope G, Manager at Holiday Inn Express Savannah-Historic District, responded to this review, 29 May 2014
We're so happy to hear that you've enjoyed your stay with us. Please come again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raleigh, North Carolina
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 May 2014

In the heart of it all! Right in downtown Savannah, across the street from River Street. You can walk to restaurants and parks.

Rooms were very clean and quiet. Our room faced the parking deck next to the hotel...so there was no traffic noise from trucks and cars along Bay Street. Staff was very helpful and friendly. Breakfast was adequate....nothing to write home about, but standard for Hi-Express.

Rooftop pool was very nice with great sunset views of the river.

Only complaint is that the elevators were very dirty and in need of polishing up.

Room Tip: Room facing parking deck was very quiet.
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CYMK22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hope G, Manager at Holiday Inn Express Savannah-Historic District, responded to this review, 29 May 2014
Thanks for the great review and your valuable feedback. We are looking forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grove City, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 May 2014

This was my second trip to Savannah, but my first stay here. The hotel was so beautiful and clean. The staff were all so helpful and friendly. I loved the location. It was so close to everything we wanted to do and see. I can not say enough good things about The Holiday Inn Express in the Historic District!!!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Moobear10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hope G, Manager at Holiday Inn Express Savannah-Historic District, responded to this review, 29 May 2014
Thanks for the 5 star rating, you rock! Please come again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Savannah-Historic District

Property: Holiday Inn Express Savannah-Historic District
Address: 199 East Bay Street, Savannah, GA 31401-1201
Phone Number:
Region: United States > Georgia > Georgia Coast > Savannah > Downtown , Historic District - North
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Savannah
#8 Family Hotel in Savannah
#14 Business Hotel in Savannah
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Savannah-Historic District 2.5*
Number of rooms: 143
Official Description (provided by the hotel):
Stay in the heart of the historic district and soak up the splendor that is Savannah. Next time your travels take you to Savannah, choose the brand new Holiday Inn Express Historic District. This contemporary Southern style property is located right on Bay St. and is surrounded by dozens of boutiques, restaurants, River Street and Savannah s famed squares. It features a graceful lobby, full service fireside lobby bar, a rooftop pool and gazebo and guest rooms equipped with flat screen TVs. Rates include deluxe continental breakfast and high speed internet access. ... more   less 
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Also Known As:
Holiday Inn Express Savannah-Historic District Hotel Savannah
Holiday Inn Savannah

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