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Best Western Savannah Historic District
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Reviews (1,554)
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All reviewsgreat locationhistoric districtriver streetcity marketwithin walking distancestreet noisebay stcontinental breakfastthe room was niceyogurtfront desk staffbeds were comfortablewalked everywherethe breakfast areavisiting savannahbwpet
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Reviewed 17 January 2014

This is our 2nd time staying at this hotel and we will be back. Telia was very professional and helpful at check in. We requested a ground floor room near lobby and this was honored. Pet friendly for no additional fee. Our room was large and modern. Our only complaint about the rooms is they are large but there is so much furniture in there, 3 side tables, bed, desk, chair with ottoman, bench, another chair. Makes for no room to move around in the room. We like the noise machine, it was a nice touch to the room. Parking is $12 a day, which for location, is worth it. You are a block from the French Market and 2 blocks from the trolley tours. Room was a great value for it's location.

  • Stayed: January 2014, travelled with friends
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1  Thank jkdaves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2014

My husband and I went up to Savannah for a long weekend. The Best Western was a very good hotel, the rooms have been remodeled and the bathroom is very large. The location is so convenient to the riverfront and the historic district so all you need is a comfortable pair of shoes. After reading the reviews about the street noise we did ask for a room at the back of the hotel and it was great except for car alarms that went off each of the three nights we were there and only a few loud people but we understood that Riverfront is pretty much all bars. The street noise at the front of the hotel is just way too loud for me so I was happy with our room.
Breakfast was really good every morning and their coffee is great 24 hours a day.

  • Stayed: January 2014, travelled as a couple
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1  Thank Lil C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2014 via mobile

Our room was clean & comfortable and the location was great. The staff was friendly and competent. Breakfast was not great but we weren't there for the food. Parking is $12 per day and on the day you check out, the car can stay till 5pm which was convenient. Would stay there again.

Stayed: November 2013, travelled with friends
1  Thank JustLale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM11205, Manager at Best Western Savannah Historic District, responded to this reviewResponded 8 January 2014

We are so excited you all enjoyed your stay in Savannah and the BEST WESTERN PLUS Savannah Historic District as well! We look forward to your return!

Sincerely,

Amanda Lange
Operations Manager
Best Western PLUS Savannah Historic District

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2014

We stayed here for 1 week over christmas. the first day of arrival after a long travel from Idaho, was great concierge was amazing and extreamly helpful.
Our room was only cleaned 1 time in our stay Evening staff the night before we left was rude and unhelpful we had an upstairs neighbor causing noise and arrumentative at 1-2am.The morning we left, We accidently left a few gift items and our christmas evening wear in our room closet . I called immediatly upon arriving at the savannah airport at 4am and was told "no worries we will have it dropped at UPS & we will have them call you". I Was told a folow up call would be made in the afternoon. Upon arriving home 6pm I called again to follow up on my own and was told " sorry nothing was found in the room"
Due to the circumstances of realizing minutes after arriving to the airport, I would expect more honor in word with this sort of thing. I won't be recommending. nor rebooking here due to 1-2 employees and apparent house keeping thievery.

  • Stayed: December 2013
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3  Thank Jasmine-Idaho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM11205, Manager at Best Western Savannah Historic District, responded to this reviewResponded 8 January 2014

The BEST WESTERN PLUS Savannah Historic District would like to take the time to apologize to the author of this review. We strive to provide the highest quality of customer care to all of our guests. I am sorry if we fell short regarding the items you left in your room and this incident is being researched by our housekeeping department.

Sincerely,

Amanda Lange
Operations Manager
Best Western PLUS Savannah Historic District

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2014

We spent New Year's day with our dog in Rm 318. The service at the front desk was very good, the bathroom was good sized, and the breakfast was decent. The room itself was dirty with mold on the curtain and a large bug right next to it. The floor was dirty. The bed rocked from side to side with the slightest movement from another person. The price was reasonable, but the dirty conditions would not want us to stay there again.

Room Tip: We took a room on the back end since we read that the front was noisy. We never heard any noise on the front end. Also, when I checked in, the desk person told me that it does get noisy on the back end with drunks walking up the street. There were a couple persons that we saw walking in the street behind the hotel that made us nervous for our safety and our car.
  • Stayed: January 2014, travelled with family
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3  Thank Bob I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM11205, Manager at Best Western Savannah Historic District, responded to this reviewResponded 8 January 2014

I apologize for the less than pleasant stay. Your concerns regarding your room have been immediately brought to the correct departments attention. We strive to provide our guest the highest quality amenities and of customer care, I am sorry you feel we did not. Thank you very much for your feedback.

Sincerely,

Amanda Lange
Operations Manager
Best Western PLUS Savannah Historic District

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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