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All reviews river street historic district great location city market within walking distance sound machine bay st continental breakfast the room was nice beds were comfortable yogurt front desk staff walked everywhere the breakfast area trip to savannah motel bw
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Reviewed 24 June 2018

Another hotel for 2 nights and another one in a great location. We liked everything about this hotel from check in to checkout. There was construction behind the hotel but it didn’t bother us at all. The rooms were clean the bed was good. My only comment would be the double doors to the bathroom but a great stay. Breakfast was good and the guy in the breakfast room was great always polite and on hand if you needed any help. The staff on reception were helpful to as was the concierge who booked our trolley tour tickets. Excellent for the price

Room Tip: We were on the 3rd floor not sure if the ground floor would be a bit noisy
Stayed: June 2018, travelled as a couple
Thank j_downton57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2018

I had a group of 15, so we had 4 rooms. One of the rooms did not have working air conditioning and they were unable to get maintenance to fix it the first day and were unable to get us a new room (the hotel was very full, I admit that). Upon check-out I was told that no one logged the complaint into the system and she was unable to do anything to help because we went through a third party and no management was on site. She finally gave me a $40 discount... then told me that parking was $22 per day per car BUT had we parked in the overflow lot across the street it would have only been $16 per day. That would have been nice to know three days PRIOR when we checked in. $6 isn't that bad, but when multiplied by 3 cars for 3 days... that adds up. The lady at the desk apologized but said she couldn't do anything about it because she didn't check me in. Also to note, the pool is pretty small and is only 4.5 feet deep. It was ok- but if you are looking for anything more, you'll want to pass on this. The breakfast was good each morning and the gentleman that was hosting it each day we were there was very nice.

Room Tip: Make sure you ask to park in the overflow lot, it's cheaper.
  • Stayed: June 2018, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank CarminW3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWCares, Guest Relations Manager at Best Western Savannah Historic District, responded to this reviewResponded 22 June 2018

Good Afternoon,

I want to start off by saying i am so sorry for the inconvenience during your stay with us. The information that was told to you being misleading and that is not what we teach our staff. If you would like to discuss this matter further please contact Rakeem Front Office Supervisor at 912-233-1011

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Reviewed 20 June 2018

We had never been to Savannah and were told to stay near the historic district. This hotel had a reasonable rate and the reviews sounded good. We were extremely happy with our choice. The hotel is a 2 minute walk from the historic district, no need to drive anywhere. Parking was $22 per day for their lot and $16 for the lot across the street, we chose to park in their lot. The room was spacious and clean and every single employee we came into contact with smiled and said hello. There was one gentleman in particular, wish I would have got his name, who literally started a conversation with us every time he saw us, such a nice man. There's a small pool, a few tables to sit at and there's a convenience store right across the street for any drinks or snacks. There was a fridge in the room, plenty of counter space and a good shower. They have breakfast in the morning, eggs, sausage, biscuits, toast, cereal, waffles, fruit, etc...Only complaint there was the coffee was not good so we went to Starbucks a short walk away. We were there for Memorial Day weekend, so didn't hear any construction noise, but there is a lot of construction in the area. That said, there's also a white noise machine in the room. We will definitely be staying here again when we visit in December.

Stayed: May 2018
Thank J941H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2018

So all in all the hotel was "ok"..staff were VERY friendly, outgoing and helpful. Great Concierge..BUT the disappointment was the cost to park $22.00 per day which their site did not mention, and it was ridiculously loud with traffic when trying to relax by the pool. So while this is a pretty good location I would not stay again because of the noise volume for traffic..also, the hotel actually has their own parking but still charges to park..site stated "free parking"....again great staff and location ..just disappointed at not being able to relax in the evening being so close to the highway and all the traffic noise.

  • Stayed: June 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank KarenClif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWCares, Guest Relations Manager at Best Western Savannah Historic District, responded to this reviewResponded 19 June 2018

Good Afternoon

We are so delighted you decided to stay with us, I do apologize for the inconvenience of being notified about parking charge upon your arrival to the hotel. please if you would email me at rjackson@vhosp.com. I will look forward to speaking with you and hope you would choose to stay with us again.



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Reviewed 13 June 2018

This hotel is in a good location situated near the riverfront and city market. Check in was very good, despite getting there early they took our details and upon our return everything was done including car park sticker (car parking is expensive at $25 per day but there are alternative car parks a short walk away). The room was clean with a fridge. Breakfast was good and tea/coffee is available at all times in reception. There were numerous USB points and plenty of sockets. The staff were all very helpful and extremely friendly. From the outside this hotel has the appearence of a motel but do not let that put you off, I would certainly recommend this hotel should you wish to stay in the beautiful historic district.

  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Service
2  Thank paulgrantconsulting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWCares, Guest Relations Manager at Best Western Savannah Historic District, responded to this reviewResponded 15 June 2018

Good Afternoon,

I am so delighted you had a great stay here with us, Please come again we look forward to assisting and welcoming you to your home away from home.

Thanks

Rakeem

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