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“best western savannah”

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BEST WESTERN Savannah Gateway
Ranked #62 of 113 Hotels in Savannah
new york
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“best western savannah”
3 of 5 bubbles Reviewed 29 April 2014

this was a good hotel for the price,a convenient hotel for easy off and on the I 95 highway. Gas stations and restaurants are close. Small outlet shopping center nearby also. The room was just about average for an inexpensive motel.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank bigellie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle K, Guest Relations Manager at BEST WESTERN Savannah Gateway, responded to this review, 5 May 2014
bigellie,
Thank you very much for recommending our convenient location and great value to fellow travelers. We are glad to hear that you enjoyed your stay and hope that you will come back to see us again in the future!
Sincerely,
Best Western Savannah Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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666 reviews from our community

Traveller rating
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    166
    90
    51
See reviews for
264
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
China Grove, United States
1 review
2 of 5 bubbles Reviewed 29 April 2014

Dated - this hotel is ready for renovation. It is well located. Resturants, gas, and entry to I-95 are close by. Cracks in ceiling and bathtub. TV remote did not function properly - not a major issue - we stopped to sleep not watch TV. Very little outside noise - the area is fairly quiet.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Daryl D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle K, Guest Relations Manager at BEST WESTERN Savannah Gateway, responded to this review, 5 May 2014
Daryl D,
Thank you very much for taking the time to write a review about our hotel. We truly appreciate the kind words about our convenient location and quiet atmosphere. However, we are disappointed to hear that you were not completely satisfied with your stay and would like to thank you for bringing your concerns to our attention. We have shared this review with our General Manager so that necessary changes can be made to improve the overall experience for hotel guests. Thanks again for all of your feedback. We hope to see you again in the future!
Sincerely,
Best Western Savannah Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Epsom, New Hampshire
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 28 April 2014 via mobile

The checking process must have had a glitch because when I went to checkout they had the wrong name and address on the bill. The room was good, it could have had cleaner linens because there were footprints on the bed cover (had been washed and stain did not come out). The staff were cordial. The breakfast was somewhat limited, as they have a restaurant on site. We would stay here again if in the area.

Stayed April 2014, travelled as a couple
Helpful?
Thank Frank E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle K, Guest Relations Manager at BEST WESTERN Savannah Gateway, responded to this review, 5 May 2014
Frank E,
Thank you very much for taking the time to write a review about your recent experience at our hotel. We truly appreciate the kind words about our nice rooms and friendly team. However, we are sorry to hear about the inconveniences that you experienced on this particular visit and would like to thank you for bringing these concerns to our attention. We have shared your feedback with our General Manager so that necessary changes can be made to improve the overall experience for hotel guests. As you mention in your review, we do serve a complimentary breakfast every morning featuring make-your-own waffles, biscuits and gravy, pastries, cereal, coffee, juice and more. If guests prefer, they are welcome to enjoy breakfast at the Denny's restaurant located on site. Thanks again for all of your time. We truly appreciate it and look forward to seeing you again in the future so that we can provide the excellent service that you and all of our guests deserve.
Sincerely,
Best Western Savannah Gateway Management Team
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1 review
5 of 5 bubbles Reviewed 24 April 2014

This hotel is certainly well titled. It is indeed a gateway into the city of Savannah. Right off the highway and only a ten minute drive into Savannah, you avoid the exorbitant cost of hotels in the city.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 39axelb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle K, Guest Relations Manager at BEST WESTERN Savannah Gateway, responded to this review, 29 April 2014
39axelb,
Thank you very much for recommending the Best Western Savannah Gateway to fellow travelers! We are absolutely delighted to hear that you enjoyed your stay and truly appreciate the kind words about our convenient location near historic downtown. We are glad to hear that you feel we offer a great value to hotel guests. Please come back to see us again soon!
Sincerely,
Best Western Savannah Gateway Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orwell, Ohio
Level Contributor
40 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 24 April 2014

Stayed here after a VERY long drive. Late arrival and had to wait a bit at the front desk. Comfortable accommodations and helpful staff. I would stay here again. Seems like rooms are not as clean as they have been in the past. Still would recommend.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LynetteG64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle K, Guest Relations Manager at BEST WESTERN Savannah Gateway, responded to this review, 29 April 2014
LynetteG64,
A special thanks to you and your family for joining us at the Best Western Savannah Gateway. We are so glad that we could provide comfortable accommodations after a long day of driving and truly appreciate the kind words about our helpful team. In addition, we would like to thank you for the feedback about housekeeping. We have shared this review with our General Manager so that any necessary changes can be made to ensure we are offering spotless accommodations to each and every hotel guest. Thanks again for your time and feedback. We look forward to seeing you again!
Sincerely,
Best Western Savannah Gateway Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tallahassee, FL, United States
1 review
3 of 5 bubbles Reviewed 18 April 2014

My wife and I stayed two nights. On the first night, the bathroom sink would not drain, the light over the bathroom mirror/sink would not work, and there was no refrigerator, and no microwave. We were moved to another room for the second night that had a refrigerator and microwave and the plumbing and lights worked properly. The staff was cooperative, friendly and helpful. The accommodations were worth the price that we paid. I would stay at this motel again.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Edwin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle K, Guest Relations Manager at BEST WESTERN Savannah Gateway, responded to this review, 23 April 2014
Edwin B,

Thank you for your review. We are truly sorry for the inconvenience that you experienced on the first night of your stay. Thank you for bringing those concerns to our attention immediately so that we could find a more comfortable room for you and your wife. We appreciate the kind words about our helpful team and hope to see you again soon!

Sincerely,
Best Western Savannah Gateway Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 18 April 2014

Breakfast was decent, perfect for car travelers right off I-95. Convenient to Savannah (15 miles), excellent price. Many hotel chains within a few feet of the BW. Originally in a room facing the highway which was very noisy, but asked for a change and they were very accomodating.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank hollyc949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle K, Guest Relations Manager at BEST WESTERN Savannah Gateway, responded to this review, 23 April 2014
hollyc949,
Thank you very much for recommending the Best Western Savannah Gateway to fellow travelers. We are glad to hear that you enjoyed your stay and appreciate the kind words about our complimentary breakfast buffet, convenient location and great value. Thank you for reaching out to our team when you encountered a problem with noise so that we could find you a new room to better meet your travel needs. We appreciate your time and hope to see you again soon!
Sincerely,
Best Western Savannah Gateway Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Savannah Gateway

Property: BEST WESTERN Savannah Gateway
Address: 1 Gateway Blvd., Savannah, GA 31419
Phone Number:
Region: United States > Georgia > Georgia Coast > Savannah
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Savannah
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN Savannah Gateway 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Best Western Savannah Gateway Hotel Savannah
Savannah Best Western

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