I almost felt embarrassed to check in. The lady behind the counter made it seem like I was bailing someone out of jail, not checking into a hotel. There was no inviting greeting, not even a hello. It went as such: "Last name" "Room #***, end of the hall way". Once in the room, I called for the WIFI password (which 99% of hotels give at check-in), and she cut me off and blurted out an access code.
I travel a lot and there honestly ins't much separating the good from the bad, save customer service... Maybe she was having a bad day... maybe she was busy with other patrons... but the bottom line is I had bad customer service, hence the bad review.
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- Also Known As:
- Towneplace Suites Savannah Airport Hotel Savannah
- Savannah Marriott