We stayed 2 nights at this hotel. We arrived at about 9 pm after a long day driving. When we got to the room, we noticed a stale smell that smelled like smoke cover-up ( in a non- smoking room). Had it been earlier and had we not been so tired, we would have immediately asked for another room, but it wasn't and we were. Over the course of the evening we found the following issues: One lamp had a broken ( not burned out) CFL bulb. One of the lamps next to the bed had a lamp blow out when we turned it on. The recliner was in terrible shape. The vinyl/leather upholstery surface was shredding off the backing. It was also sticky, the bathroom was worn, but looked clean. However, when I went in barefoot, I found out that it was sticky. The sheets on one of the beds were damp. There was a wet brown sticky stain on the carpet right between the beds ( in just the spot that I would step on it when I got out of bed). There was something sticky on the kitchen cabinet drawer pull. We were just too exhausted that night to change rooms and the mattress was soft and the bed was comfortable.
The next morning we intended to check out and find another hotel, but when we complained about the problems, the clerk on duty seemed so genuinely concerned and anxious to make things right, that we were talked into it against our better judgement. She said she would move us to another room. It was ready and she urged us to go check it out and make sure it was ok for us. She took off 50-% of the price for the 2nd day.
When we entered the room, we were immediately aware of the fresh clean smell. Everything was clean. Nothing was sticky. Nothing was damp. However, it was missing all the chairs, so we asked for a couple of chairs. The refrigerator was also turned off (or didn't work).
It is really a shame that this property hasn't been maintained better. It has lots of potential--attractive room layout, comfortable mattresses and bedding, and some nice staff who are trying hard to make do with what they have and keep the customers satisfied. With the right management, it could be a nice place, but I wouldn't go back
- Official Description (provided by the hotel):
- Welcome to the Candlewood Suites your extended stay property located near the Savannah Airport The Candlewood Suites Savannah Airport offers a convenient location near many attractions and businesses in Savannah. Our hotel is located right off I-95 and is less than a mile from the Savannah Hilton Head International Airport (SAV). Visitors can easily travel to local attractions in Savannah. Our airport hotel is just 12 miles from Savannah's famous historic district near the riverfront. Our hotel in Savannah is also within 15 miles of the Mighty Eighth Museum, the Savannah National Wildlife Refuge, Fort Jackson, Roebling Road Raceway and the Telfair Museum of Art. In addition to our prime location near attractions in Savannah, we are also located within just a couple miles of area corporations. Our suite-style extended stay hotel in Savannah, GA is less than five miles from IKEA, Target Distribution Center, Home Depot, Dollar Tree Distribution Center and Pier 1 Distribution Center. During your extended stay in Savannah, you can enjoy amenities that help you feel at home. Complimentary amenities include an airport shuttle, self-laundry facilities, Fitness Center, an outdoor pool and high-speed Internet access. You can buy snacks and meals at our on-site convenience store, the Candlewood Cupboard, which you can prepare in your suite's fully equipped kitchen. Book your Savannah, GA hotel reservations today to enjoy our excellent amenities. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, IHG, TripOnline SA, Expedia, Ebookers, HotelsClick, Cancelon, Evoline ltd, 5viajes2012 S.L. and HotelQuickly so you can book your Candlewood Suites Savannah Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Candlewood Suites Savannah Airport Hotel Savannah
- Savannah Candlewood Suites