This Quality Inn should be taken off of the Choice List. They are not concerned with their customers only filling rooms. We had a refrigerator truck parked right outside our room running for hours and would run all night. It was our 3rd night of a week booked. The clerk on duty that night Sana Badel did nothing but tell us one story after another how she didn't know who owned the truck to she talked to them and will move it. Nothing happened. After going back and forth with her for 5 hours trying to get the truck moved to another area she told us we could change rooms. My boyfriend is handicapped and it was pouring outside and this truck driver was staying one night we were staying 7 and her solution was to tell us to pack up and change rooms or we could call the police if we wanted to then she hung up on us. Eventually by 11 that night after 5 hours of trying to get this taken care of the security guard got the driver up and awake and move his truck which didnt move for at least another half an hour This is the service you get. We asked for the manager and were never given him. We talked to him in the morning and he didn't see a problem with what they did. The manager Harshil Patel would only say we have 110 rooms and we were trying to find the right person. And in the next breath said he stays here every week. So they knew who it was the whole time and just didn't want to ask him to move his truck. They rather have a handicapped person pack everything up on their third night there and move rooms in the rain then to disturb a driver staying one night to move his truck. And after an hour of arguing with the manager about doing his job for 5 hours and being rudely hung up on by his staff he still said they did everything they could and they didn't owe us anything. Finally he offered to take the one night off and "speak" to the night clerk. Whatever you do avoid this Quality Inn because if you stay and have any kind of issue this is the service they offer.
- Official Description (provided by the hotel):
- Quality Inn Midtown caters to the budget-minded traveller. We provide comfortable accommodations at a competitive rate. Located just a few miles from downtown, our guests are able to enjoy plenty of shopping opportunities and a hundred choices for dining within a one mile radius as well as being close to all the locations that have made Savannah world famous. For those that don't want to venture out, we provide a microwave and mini-fridge in every room along with access to Free Wi-Fi, Free hot breakfast, a fitness center, pool, and an on-site lounge! Whether it's exploring the history of downtown, taking a trip to the beach or visiting family at Hunter Army Airfield, Quality Inn Midtown has the location, amenities and rates to provide our guests a value that is unmatched in Savannah, GA! ... more less
- Reservation Options:
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- Also Known As:
- Quality Inn Midtown Hotel Savannah
- Savannah Holiday Inn