I guess I was expecting more. We stayed on business for a couple days. Check-in was easy. The staff was nice enough. I wasn't thrilled with the mandatory $22 a day valet parking, but I guess that's to be expected. Everything was very clean and well stocked. The location is amazing! I suppose that's the draw to this hotel because nothing else was really great about it. There was no fridge, microwave, or breakfast, and you had to pay for the WI-fi. The beds were uncomfortable and the pillows were lumpy.
My biggest annoyance is probably after we checked out. We were at the beach, and I realized I thought I forgot something so I called them to see. I was transferred to housekeeping, where I got their voicemail. I left a message and didn't get a call back for several hours. When I called back I was on hold with the front desk for 15 minutes before I gave up and just went back home. I still haven't got a call back from housekeeping.More