Stayed 27th -28th
Wow I dont even know how to start review this hotel let me start by saying I am a Hyatt gold member so in this case I know what I am talking about. If I didnt know the group I would have said was a sub par group and that this was a 3 star at best. The reason I gave it a 1 is because I could give it a 0. I booked 2 and half months in advance and mail and confirmed and made sure everything would be in order as this is a special time of year so I arranged for a late check in as we where driving from Nashville to Savannah. So arriving there I wasnt worried stood in line with the other guests checking in around 9pm heard one of the staff saying to the Manager on Duty Daniel that thought we where full didnt know we took "walk in's" I then had the pleasure of being checked in by the Manager himself when I then said we arrived he pulled a face and I said what is wrong and after all on the 2 month arranging and mailing went out the window....they gave our room away. Ok they can send an extra "double"bed to the room, and dont forget about the crib for my 14 month old that had to fit in as well. Well lets just say this all took about a hour to sort out and the room was wall to wall beds. They gave the room for free but if I wanted to stay for free I would have stayed at home. The next day they moved us to another room and this was ok at best. I will never stay there again and this was the worst Hyatt if have ever been to. If you want to visit Savannah do not stay at the Hyatt!!
- Official Description (provided by the hotel):
- Newly restyled Hyatt Regency Savannah is located on the Savannah River and in the heart of Savannah's Historic District. Our guests can enjoy the newly opened Moss + Oak Savannah Eatery or walk to many of Savannah famous restaurants. Within blocks of the hotel is shopping, dining, museums and nightlife. The hotel offers three guest room views atrium, historic city view and river view with contemporary guest rooms. ... more less
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- Also Known As:
- Hyatt Regency Savannah Hotel Savannah
- Savannah Hyatt Regency
- Hyatt Savannah