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“Location, location, location”

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Hyatt Regency Savannah
Ranked #31 of 115 Hotels in Savannah
Certificate of Excellence
GreenLeadersBronze level
Reviewed 3 March 2014

This is a lovely hotel situated in the heart of River Street. Our room faced the river and it was really fun to watch and marvel at the huge container ships as they went by. Hotel is located within walking distance of several great restaurants and also has a great retaurant located within( and a coffee bar featuring Starbucks,too). Rooms were comfy, clean and up to date. The Staff at this hotel were friendly and attentive. Was always greeted with a friendly hello and smiling face!!

This is a great hotel with a friendly, welcoming staff located within walking distance of restaurants. shopping and sights! A great choice in a great location!!!

Room Tip: Request a room facing the river
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  • Stayed: February 2014, travelled with family
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Thank jhans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this reviewResponded 4 March 2014

Dear jhans,

Thank you so much for taking the time to post a review of your recent stay with us. I am delighted to hear that you were pleased with your visit and found the hotel to be the perfect location during your stay. We hope that you are able to return again soon!

Best Regards,
Sarah Menard
Sales Manager

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2,063 - 2,069 of 3,133 reviews

Reviewed 1 March 2014

We wanted to stay downtown, and this hotel is right on the water. We could watch the container ships pass right under our window. The mattresses were good; the bar was good; it looked over River Street and it was fun to watch all the tourists walking about. We were there during a festival and sitting on the balcony at the bar was a great place to watch all the fun. It was convenient to walk to nearby places, including other restaurants.

  • Stayed: April 2013, travelled as a couple
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Thank Lana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this reviewResponded 4 March 2014

Dear Lana S,

Thank you so much for posting a review of your stay with us! I am so delighted to hear that you enjoyed your visit and found our hotel comfortable. Vu Patio does have the best location in town to enjoy the views of Savannah River and River Street and I am so happy that you were able to enjoy that during your visit. We hope that you will come back again soon.

Best Regards,
Sarah Menard
Sales Manager

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Reviewed 28 February 2014

Some staff are excellent which made the rating this good; Elizababeth stands out. . Although the location on the river seems nice if your room overlooks it, beware of loud barges sounding their horns at all hours of the night. While there for a conference at a little before 5 am woken by very short fire alarm. No explanation, unable to reach front desk by phone for over an hour. Turns out a dryer was smoking and set off alarm. No apology from hotel or even acknowledgement of occurance. Information would have been helpful. Because alarm sounded so briefly guests unsure to exit room or ignore.
Other issues... room in need of maintenance and thorough cleaning. Dust so thick on adjoining room door it also clung to ceiling. Was this really a Hilton?

Stayed: February 2014, travelled on business
Thank leslietravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegency351, Guest Relations Manager at Hyatt Regency Savannah, responded to this reviewResponded 2 March 2014

Dear leslietravels-

Thank you so much for taking the time to post a review of your stay at our hotel, feedback such as yours is invaluable while we strive to improve our hotel to exceed every guests' expectations. I wanted to express my sincere apology for the fire alarm waking you early in the morning and the lack of management communication to you, as well as the housekeeping issue you experienced. We recognize you have many options in accommodations, and I wanted to thank you again for staying with us. Should your travels bring you back to our historic city, we hope that you will stay with us again.

Josh Klein
Guest Services Manager
Hyatt Regency Savannah

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Reviewed 27 February 2014

Always stayed at the Hyatt when in Savannah. The valet parking although it costs in addition to your room will prevent you from having to find metered parking in the historic district which is less than a block away. The motel is great and service is always good. We usually opt for a more private room with a balcony on the river. It costs more but is definitely worth it as there is nothing like getting up early watching the huge ships, boats and tugs come upriver and sipping coffee as the sun comes up. Very peaceful. Jump on the elevator and step out onto River Street or Bay Street. Location, Location, Location is the key and the Hyatt has it all.

Room Tip: Ask for a more private room with a river balcony. Well worth the money.
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  • Stayed: March 2013, travelled as a couple
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Thank LANCE C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this reviewResponded 4 March 2014

Dear Lance C,

Thank you so much for your recent review of your stay with us. Also, thank you for your loyalty to Hyatt! We appreciate your business and are delighted to hear that you choose us to make your home when in Savannah. We look forward to welcoming you back again for your next trip!

Best Regards,
Sarah Menard
Sales Manager

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Reviewed 25 February 2014

Not so much a fan of this hotel, I hate to say. I was here for a conference and it served its purpose well, but I barely spent any time in my room...thank gosh.

So let's start with the good - the location. It's right downtown, near tons of restaurants, bars and shops. Check-in and check-out staff are quite friendly. The meeting rooms are good, and the food provided at the meetings was good. I never did try the restaurant or bar in the hotel itself. Oh, and if you have a river view, it's wonderful. I got to spend some time in one of the big suites overlooking the river and it was lovely.

Now the rest. Which is basically the room. It's crap. The place is in some serious need for renovation, both in the rooms and the common areas, which are often scuffed up, dirty, and dinged. My room did not have a view. And I don't mean it didn't have a view of the river...it didn't have a view of the outside world. A significant (half?) number of the rooms look on to the lobby - not the river, not the city, not the outside world in any way whatsoever. I hate that so much that words cannot describe. Nothing in my room was all that nice. The WiFi was okay, but not great. At times, it got incredibly slow.

I ALMOST stayed at a Hilton family hotel nearby, but chose to stay at the conference hotel instead. I wish I had chosen elsewhere. It's an okay hotel, but there are plenty of others nearby that I'll try next time.

  • Stayed: February 2014, travelled on business
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Thank Zacharius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattSavannah, Guest Relations Manager at Hyatt Regency Savannah, responded to this reviewResponded 27 February 2014

Dear Zacharius,

Thank you for choosing to stay at the Hyatt Regency. I would like to personally apologize for the challenges you had during your stay with the room not meeting your expectations. We appreciate guest feedback such as yours, as it allows us to improve our system to help us with our future guest. We are currently in the planning phase of renovating our hotel and we hope that once the renovations are complete, you will give us the opportunity to host you again. Please let us know if there is anything we can do to exceed your expectations.

Sincerely,

Elizabeth Kim
Assistant Food and Beverage Outlets Manager

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Reviewed 25 February 2014

We just spent 4 days at a conference at the wonderful Hyatt on Riverstreet. From the moment we got out of the car we could not have been treated any better by all the staff that we came in contact with. We ate lunch at the Hyatt one day because it was raining and the food was excellent. Just could not have asked for a better time. The room was spacious and clean and the bed was comfortable. Stephanie Muehlher was our conference contact and she could not have been any better. Our meeting and functions flowed smoothly as she had thought of everything. We really appreciated her dedication and expertise as she really knows and understands her business. We would definately return to the Hyatt!

Room Tip: There really are no "bad" rooms at the Hyatt.
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  • Stayed: February 2014, travelled on business
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Thank smitholt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this reviewResponded 26 February 2014

Dear smitholt,

Thank you so much for taking time to post a review of your most recent stay with us. WE are pleased to hear that you enjoyed your time with us and that your conference was a successful one. I will certainly pass along your accolades to Stephanie Muehlher! We are excited to hear that you would return and look forward to welcoming you back again soon.

Best Regards,
Sarah Menard
Sales Manager

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Reviewed 23 February 2014

Perfect location for my first trip to Savannah. Used the Savannah walking guide for a self-tour and it was a perfect location from here. Comfortable beds and clean rooms. There was noise that traveled up from the lobby but not so loud that we couldn't sleep. We did not eat here as there were so many other choices to choose from.

  • Stayed: October 2013, travelled with family
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Thank hppyadv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this reviewResponded 26 February 2014

Dear hppyadv,

Thank you so much for taking time to post a review of your recent stay with us. It is great to hear that you enjoyed your first visit to Savannah and with our hotel. We hope that you are able to return again for another visit soon!

Best Regards,
Sarah Menard
Sales Manager

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Additional Information about Hyatt Regency Savannah

Address: 2 W Bay St, Savannah, GA 31401-1107
Phone Number:
Region: United States > Georgia > Georgia Coast > Savannah > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotel in Savannah
#19 Business Hotel in Savannah
#19 Green Hotel in Savannah
#26 Family Hotel in Savannah
#30 Romantic Hotel in Savannah
Price Range: £92 - £303 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Savannah 4*
Number of rooms: 351
Official Description (provided by the hotel):
Newly restyled Hyatt Regency Savannah is located on the Savannah River and in the heart of Savannah's Historic District. Our guests can enjoy the newly opened Moss + Oak Savannah Eatery or walk to many of Savannah famous restaurants. Within blocks of the hotel is shopping, dining, museums and nightlife. The hotel offers three guest room views atrium, historic city view and river view with contemporary guest rooms. ... more   less 
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Also Known As:
Hyatt Regency Savannah Hotel Savannah
Savannah Hyatt Regency
Hyatt Savannah

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