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“Charming place, but bathrooms are a nightmare!”
Review of The Marshall House

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The Marshall House
Ranked #4 of 113 Hotels in Savannah
Certificate of Excellence
Atlanta, Georgia
Level 6 Contributor
122 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“Charming place, but bathrooms are a nightmare!”
Reviewed 6 May 2012

Stayed at the Marshall House several weeks ago when in town for a wedding. The hotel is perfectly located downtown and the lobby is historic and nicely done. Breakfast was nice, with three different choices of quiche, which were delicious. Our room was small, but charming with a comfortable bed and updated touches. The problem was the bathroom. I'm all for B&B quaintness, but the bath consisted of a pedestal sink with a narrow shelf over it, a toilet with a another two narrow shelves and a clawfoot tub. Clawfoot tubs are charming for BATHS, but this one had a jury-rigged arrangement where the shower head was attached to the side of the tub with a shower curtain on an oval hoop enveloping the whole contraption which was attached to the ceiling. Never mind that the showerhead was ridiculously low and useless for anyone over 5'5", the tub was so narrow that if you tried to turn around you risked slipping, and since the only thing you could grab onto was a flimsy shower curtain, good luck on breaking your fall. Add to that the fact that there was nowhere to put your soap and shampoo while showering, so you had to reach over to the sink, while balancing precariously in the tub, and grab your stuff from the adjacent shelf. I guess you could also put your supplies on the floor, but that seemed an even more dangerous option. Needless to say, showering was a comedy of errors. Add to that the fact that half of my toiletries ended up in the toilet when they careened off of the narrow ledge above due to the wind created while the door closed. I heard that some of the rooms had actual showers instead of the tub arrangement, so unless you're blinded by the "charm" of an old clawfoot tub, I'd request one of those. At $200 plus per night, they could do better on the comfort end.. Since clawfoot tubs are all the rage these days, the Marshall House should sell all of theirs and use the money to update their bathrooms!

Room Tip: Avoid rooms with the clawfoot tub/shower!
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  • Stayed April 2012, travelled with family
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Helpful?
1 Thank LillyAtlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Brunswick, Ohio
Level 4 Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 May 2012

Loved our recent stay at the Marshall House. A charming hotel that felt more like a B & B with a great location. The staff did an outstanding job & the breakfast was wonderful. Will recommend to friends.

  • Stayed May 2012, travelled as a couple
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1 Thank Calwjb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, North Carolina
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 May 2012

The place is grand and has an interesting history (with good ghost stories). Rooms and halls had tremendously high ceilings, but could have been a little nicer. It's a bit pricey, but most decent places in the area are. The evening wine and cheese complimentary spread was a nice touch, but the restaurant closes too early and the breakfast is nothing special. There is a prevailing antebellum feeling to the hotel, but this is historic Savannah we're talking about (not uncommon to the area). Glad enough that we stayed there one night, but probably not coming back.

  • Stayed March 2012, travelled as a couple
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1 Thank WaveDevil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saco, Maine
Level 5 Contributor
57 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 May 2012

The most comfortable bed on our road trip! Nice nice staff! Always ready to help. Really the best!

Room Tip: We had a king size bed. So comfortable!
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  • Stayed April 2012, travelled as a couple
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Helpful?
1 Thank wellsje48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NY
Level 5 Contributor
88 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 2 May 2012

The Marshall House was very charming. We pulled up to the front of the hotel and were immediately greeted by the welcoming valet. The front desk staff were always extremely friendly, happy, and very helpful. We used the valet parking the first day and then choose to park in the garage ourselves because it was a bit cheaper to park yourself. The parking garage is just around the corner from the hotel. The hotel had a wonderful complimentary breakfast every morning and there was also wine and cheese in the lobby every night. The room was a nice size and was clean and comfortable. This is a historic building and is old so there is plenty of character throughout the hotel. The bathroom was a bit older styled but it fit the with the old charm of the hotel, and worked fine. The location of the hotel was great because you were within easy walking distance of many of the parks, restaurants, shops, and the waterfront. If I visit Savannah again I would definitely stay here!

  • Stayed February 2012, travelled with friends
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Helpful?
4 Thank NyCricket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 May 2012

The Marshall house fulfilled all our wishes for a hotel in the Savannah historic district. Centrally located, charming comfortable bedrooms and public rooms, delicious breakfast. Friendly staff. Most everything we wanted to see was within walking distance.

  • Stayed April 2012
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank Sallyquilts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sisters, Oregon
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 May 2012

All the great reviews you read about The Marshall House are right on. Location is great and the hotel staff, rooms, ambiance etc. are top quality for a hotel of this size and age. Also had a fantastic dinner at the Bistro on the bottom floor.

Room Tip: Don't worry about being on the street side--we didn't hear street noises at all on the 3rd f...
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  • Stayed April 2012, travelled as a couple
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    • Rooms
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Helpful?
3 Thank pan442
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Marshall House

Property: The Marshall House
Address: 123 East Broughton Street, Savannah, GA 31401-3303
Region: United States > Georgia > Georgia Coast > Savannah > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in Savannah
#4 Romantic Hotel in Savannah
#9 Business Hotel in Savannah
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Marshall House 3.5*
Number of rooms: 68
Official Description (provided by the hotel):
The Marshall House, voted Best of Savannah 2016, is one of the most unique hotels in Savannah. Room rates include complimentary WiFi and a weekday wine and cheese reception. The hotel's 68 guest rooms offer an authentic historic Savannah experience with modern conveniences. Coastal Living magazine named The Marshall House among its top 20 favorite lodgings, the Travel Channel featured The Marshall House on its "Great Hotels" program, and Expedia awarded the hotel with the Expedia Select honor. Winner of multiple "Best of Savannah" awards. Located on Broughton Street, amid great shopping and dining. ... more   less 
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Also Known As:
Marshall House Hotel Savannah
Marshall Hotel Savannah

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