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“The Perfect Romantic Stay”
Review of The Marshall House

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The Marshall House
Ranked #5 of 113 Hotels in Savannah
Certificate of Excellence
Stuart, FL
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“The Perfect Romantic Stay”
Reviewed 28 December 2009

We spent two days in Savannah just before Christmas on our way to Atlanta and had the perfect weekend. We stayed in the Mary Marshall Suite, which I insist that anyone spend the extra money to stay in because it was worth it many times over. The room was a luxury in so many ways. It had period decor, but every modern amenity that you could want such as a sinfully comfortable king bed, fluffy pillows, mini-fridge disguised as a side table, claw-foot tub with a stand-up shower as well, a roomy bathroom, a wardrobe rather than a closet with a safe, two flat screen TVs, a radio/CD/MP3 player, plus all the other things you find in nice accomodations. Mrs. Marshall did not have doors to the veranda in the design of the hotel because of a door tax if she did; therefore, you must climb out the window to the veranda which was not a bother for us and actually a lot of fun. It is a wide window, so it is not a squeeze, and there is a step-stool to help, but I would take one of the other veranda rooms if you can't climb out a window; the sills are lower on the other rooms. The veranda was nice to sit on with a bottle of champagne in the evening or coffee in the morning and watch the world go by below. There is a street right in front of the hotel, but the noise from it was not invasive when we were sleeping.
The staff were extremely courteous and helpful. They have directions and information for any place that you might want to visit including Bonaventure Cemetery and the Antique stores in town. They made dinner reservations for us, were prompt in confirming them, and always had a recommendation for whatever we were looking to see or do. Kyle, Reid, Shannon, and Paul - among many others - exceeded our expectations and were most gracious hosts.
Breakfast in the atrium was a delight. Not only were we surrounded by historic architecture, but it was decorated for the holidays with evergreens, cranberries, and oranges. Don't let "continental" put you off, it was the best breakfast service I have ever come across and I have stayed in many highly rated hotels. They also had hot dishes such as quiche, eggs, and sausages. You will want for nothing in the morning.
We were too busy enjoying the town to join everyone for wine and cheese, but I peeked in one afternoon and it looked very inviting.
There is a parking garage behind the hotel that I understand charges $10 a day max with hourly fees. Honestly, it is easiest to spend the $15 for the valet. They were always quick, courteous, and I had no qualms about leaving my car with them.
I could have wandered around the hotel itself for quite some time. It is heavy with history and local lore. Be sure to observe the painting of Mrs. Marshall behind the front desk. To my understanding, it was obtained from the estate of Jim Williams, the gentleman of "Midnight in the Garden of Good and Evil" fame. At the other end of the hall from the suite is a collection of artifacts that were found during renovation. Some were left from the time when the hotel was a Union hospital during the war. We did hear quiet noises in the night, but it was clearly other guests and the sleepy settling of an old building on a cold night. No ghosts - unless there weren't any guests staying close enough for us to hear!
To be fair, I have not been to Savannah before and have not stayed in any of the other B&Bs or hotels, but I will find it VERY hard to consider another place when we venture back to Savannah.

  • Stayed December 2009, travelled as a couple
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Helpful?
1 Thank TrueFlavor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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St. Petersburg, Florida
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 21 December 2009

Stayed here for three nights right before Christmas. Same great place as it was in September. Nicely decorated for the holidays. Room was spacious, clean, well supplied and the bed was amazingly comfortable. Turn down service every night was nice too. Breakfast, I thought, was a little "boring" and the same food as a few months back; need to add a little more variety to the menu. No WiFi but we brought an internet cord and the laptop plugged in and worked just fine. Location is great, within walking distance to anything. Staff always exceptional.

  • Stayed December 2009, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank flgal65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 December 2009

My room was a standard queen. I got it for $119. The room was average at best. The matress was average and the bed frame creeked really load everytime you moved. I expected to have a better bed. The beds at the Hampton Inn are better than the one in my Queesn Room. By the way it was room 420. The shower was old looking and there was long black hairs in it. I am blonde!

The staff was wonderful, friendly, fast and very helpful. The lobby was nice. The location was great. It was three blocks to the river, four blocks to the Lady and Son restaurant. The trolley tours do a pick up infront of the MArshall House. The restaurant in the hotel was really pricey but atleast it tasted good.

No WIFI in rooms.

For the priced and the average rooms I would recommend trying another hotel unless the king rooms are better quality.

  • Stayed November 2009, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank javvana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georgia
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 December 2009

By luck I stayed at the Marshall House when they were finishing the million $$$ renovation in the 90's. I found it to be a magical inn in a magical town. I go back time after time. The love and care taken in the restoration is evident. During this latest stay, during the Christmas Holidays, the inn was decorated beautifully. The staff is well trained and happy at work. The bar is a lovely place to have a drink. Noise coming from other rooms was a problem with some in our group. It is an old building and noise echos. Savannah is a party town and I think the others in our group had the bad luck to be located near some drunks. I slept like a baby on a very comfortable bed with premium linens and pillows. The inn has held up over the years since the renovation. I hope this place stays successful.

  • Stayed December 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dechipe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisville, Kentucky
Level Contributor
5 reviews
3 hotel reviews
Reviewed 15 December 2009

The Marshall House is a historic hotel with a beautiful lobby. The location in the middle of the historic district of Savannah is perfect. The service was so warm and friendly that we felt like we were staying with friends. We loved the wine and cheese in the evenings- we even played cards in the lobby to enjoy it more. Breakfast was delicious with quiche, fruit, pastries and more- all served in a lovely courtyard space. We will definitely stay at this hotel again.

  • Stayed December 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JaneFJacksonville_FL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St.Augustine
Level Contributor
193 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 29 November 2009

We stayed for two night during the Thanksgiving holiday. Broughton Street was closed for a special event and the front desk did a great job directing us to the back entrance. Carlton the bellhop was very welcoming and helpful.
The room was a bit small but cozy nevertheless. The breakfast was lovely including hot dishes such as two different quiches. The turndown service was timely and very special each evening including lovely music playing when we entered the room.

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GraceWSt_Augustine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Advance, North Carolina
2 reviews
Reviewed 29 November 2009

It was a really nice "boutique" style hotel. Staff was absolutely the best, the room was nice, great access to veranda on second floor...nice to sit and enjoy historic Savannah right in the heart of the old historic section. Very quiet for being right in the thick of things. Walking distance to River Street and all that happens in Savannah...

Stayed November 2009, travelled as a couple
Helpful?
Thank jimcin79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Marshall House

Property: The Marshall House
Address: 123 East Broughton Street, Savannah, GA 31401-3303
Phone Number:
Region: United States > Georgia > Georgia Coast > Savannah > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in Savannah
#4 Romantic Hotel in Savannah
#9 Business Hotel in Savannah
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Marshall House 3.5*
Number of rooms: 68
Official Description (provided by the hotel):
The Marshall House, voted Best of Savannah 2016, is one of the most unique hotels in Savannah. Room rates include complimentary WiFi and a weekday wine and cheese reception. The hotel's 68 guest rooms offer an authentic historic Savannah experience with modern conveniences. Coastal Living magazine named The Marshall House among its top 20 favorite lodgings, the Travel Channel featured The Marshall House on its "Great Hotels" program, and Expedia awarded the hotel with the Expedia Select honor. Winner of multiple "Best of Savannah" awards. Located on Broughton Street, amid great shopping and dining. ... more   less 
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Also Known As:
Marshall House Hotel Savannah
Marshall Hotel Savannah

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