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“Avoid, if possible”

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Hilton Savannah Desoto
Ranked #45 of 113 Hotels in Savannah
boston
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Avoid, if possible”
Reviewed 13 June 2011

The hotel staff was very friendly and accommodating. The hotel (public spaces and our room) was not clean. housekeeping was below acceptable standards. Concierge tried to be helpful in booking sightseeing excursion, but was not competent. He did book dinner reservations but he did not do anything "special'.

Complaints to the front desk staff did not result in a cleaner room.

  • Stayed November 2010, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank travliv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (378)
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Prague, Czech Republic
Level Contributor
66 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 13 June 2011

We checked in in later afternoon and left the hotel next day early in the morning, so I didn't get to spend much time in there, but from what I've experienced - it was a nice and cozy place to stay. Room and bathroom were clean, as well as entire area of the hotel.
Internet was fast, with no problems.
Only thing I was surprised about was that there was no breakfast included in the price of the room.
But otherwise, I'd say probably one of the best places to stay while in Savannah.

The place where they filmed Forrest Gump is just two blocks away!

  • Stayed June 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ludek87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indian Land, South Carolina
Level Contributor
111 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 13 June 2011

Located right in the middle of the historic district the DeSoto has a very warm elegance. The room was very clean, a good size, and quiet. Front desk staff knew what they were doing and enjoyed doing it, The concierge was most helpful. The only area that was less than perfect was the in house restaurant. They do not appear to draw a lot of diners. The food seems to have been under a warming light for quite a while.
We were able to walk to all historical sites and never used the guided tours.

  • Stayed April 2011, travelled as a couple
    • Value
    • Sleep Quality
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    • Service
Helpful?
4 Thank Rabbit1945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, GA
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 June 2011

Spent the weekend here, and used it has a base to explore the city. Was a little less then a mile walk to the River. Which was fine by us. In a beautiful section of Town. Only complaint is it was loud. You could hear every conversation from the Hallways. I have stayed in cheaper hotels with much better doors.

Stayed June 2011, travelled with friends
Helpful?
3 Thank mollygo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 June 2011

We were excited to splurge on a Hilton. I was very disappointed, it was not Hilton quality. We were on the second floor with patio access to the pool (which we didn't use) and the pool which was suppose to close at 10 was noisy until 1am. Our room was small noisy and awkward, no amenities... mini fridge etc. The staff was helpful, but the cleaning crew was awful. Our room was barely touch, I found a very large dead roach in the bathroom floor after they had been in to clean, and the last night they forgot to leave toilet paper in our room. It is a great location in town, and the conceirge was very helpful. But I was very shocked we spent so much and got so little.

  • Stayed May 2011
    • Value
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Helpful?
1 Thank yumgus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tacoma, Washington
Level Contributor
67 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 20 May 2011

No longer pet friendly as of the first of this year.

Stayed May 2011, travelled as a couple
Helpful?
Thank slowdiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilmington, NC
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 19 May 2011

We stayed for 1 week, had a 13th floor room corner room with a spectacular view and balcony. The room was excellent with a soft bed and modern amenities. We ate for breakfast in the restaurant & ordered room service 2 times. All the meals were excellent and very nice service. I stayed here a few years ago and the place is renovated, bright & elegant. The staff was wonderful- the valet was quick & easy, front desk was fast and even on our floor, I don't remember her name, but the housekeeper each time we past shaid good morning, ask about our day & if we needed directions or suggestions. She was very cheerful each day. The location is great! We were in the heart of the old city and close to all the restaurants/bars within about 4 blocks. This was perfect, as I have stayed on River st. and could hear cars & music all night, so being a few block away is quiet time. The hotel was excellent, I reccommend to all!

Room Tip: Ask for higher floor on the corner
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  • Stayed May 2011, travelled as a couple
    • Value
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    • Service
Helpful?
Thank jjtomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Savannah Desoto

Property: Hilton Savannah Desoto
Address: 15 E Liberty St, Savannah, GA 31401-3920
Phone Number:
Region: United States > Georgia > Georgia Coast > Savannah > Downtown , Historic District - North
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotel in Savannah
#31 Romantic Hotel in Savannah
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Savannah Desoto 3.5*
Number of rooms: 246
Official Description (provided by the hotel):
Located in the heart of the Historic District. When you stay at the Hilton Savannah Desoto, you're within walking distance of so many famous attractions including Riverfront Plaza, River Street and City Market. You'll love the view over beautiful Madison Square from our rooftop pool and patio. Dine in the DeSoto Grille, serving southern cuisine with an inventive flair. Our meeting and event space features panoramic views of the city, perfect for any meeting or wedding reception. ... more   less 
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Also Known As:
Hilton Savannah Desoto Hotel Savannah
Hilton Hotel Savannah Desoto
Hilton Desoto Savannah
Savannah Hilton

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