I am surprised this is a Hilton property. I stayed for three days. The first morning I had a cold shower because the boiler broke. Second morning I had a lukewarm shower. Third afternoon I found a note under my door that said the boiler would be offline again. My pillows smelled bad, the chair at the desk was torn and beat up, the lampshade in the bathroom was cracked, and there was dirt and rust on the vent over the shower stall. I can see that Hilton attempted to update the room decor but the overall impression of this hotel is dated and careless. The lobby has large, dusty crystal chandeliers and even the floor tile in the elevators is cracked. Our conference room was so cold that we had to wear jackets. The rooms are noisy, with sound from neighboring rooms and from outside waking me up several times a night (and I was on the 9th floor!). The final insult was being prompted to purchase wifi internet access when I tried to log in on my laptop. Even inexpensive chain hotels now offer free wifi for guests. For the cost I paid for this room, nickel-and-dime internet fees are unacceptable. I would not stay here again. The staff was friendly but did not wish to inquire how I found my stay upon check out. That was remarkable. It seemed to be a "take it or leave it" attitude that I am not used to in the hospitality industry.
- Official Description (provided by the hotel):
- Located in the heart of the Historic District. When you stay at the Hilton Savannah Desoto, you're within walking distance of so many famous attractions including Riverfront Plaza, River Street and City Market. You'll love the view over beautiful Madison Square from our rooftop pool and patio. Dine in the DeSoto Grille, serving southern cuisine with an inventive flair. Our meeting and event space features panoramic views of the city, perfect for any meeting or wedding reception. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Savannah Desoto Hotel Savannah
- Hilton Hotel Savannah Desoto
- Hilton Desoto Savannah
- Savannah Hilton