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“Four Blocks Too Far”

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Hilton Savannah Desoto
Ranked #46 of 113 Hotels in Savannah
Cary, North Carolina
Level 5 Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Four Blocks Too Far”
Reviewed 5 July 2014

This is a nice hotel, but if you're planning to walk around Savannah in the summer heat, you don't want to be this far from the waterfront. There are a lot of weddings and family reunions here in the ballrooms, but if all you need is a room you would be better off somewhere else where you don't have to pay for a bellhop and valet parking. The room had more upscale furnishings than less expensive places, but other than that there was no difference. The bathroom was small and the shower stall needed a good scrubbing. The roof top pool is actually on the roof of the second floor, so not as I envisioned it. No free breakfast here. The staff was all very pleasant and helpful.

Room Tip: Higher floors have better views. City views are cheaper than water views.
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  • Stayed July 2014, travelled as a couple
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Helpful?
Thank brooksglo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stephenralston, Manager at Hilton Savannah Desoto, responded to this review, 6 July 2014
Thank you for your feedback regarding your stay and your thoughts on our location. We appreciate you staying with us.
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
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Boca Raton, Florida
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 June 2014

Excellent location but very average hotel. Doesn't come close to ordinary Hilton. Rooms need a redo badly, mold in bathroom, chairs and carpet needs to be changed. Believe it or not Hampton Inn is much better. If location is not important, I would avoid it, we checked out one day earlier. Walls are paper thin, hear everything in corridor. One suggestion, do not get a city view room - it's gets loud in the morning with traffic. Great restaurants around the hotel specially a British pub across the street, great Shepard pie and pot roast. I would try Hyatt, Marriott or West Inn next time on river. I prefer Hilton but in this city, avoid it!

Room Tip: Avoid city view room, loud.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
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Helpful?
1 Thank AA9543
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kbrockway, General Manager at Hilton Savannah Desoto, responded to this review, 1 July 2014
AA9543 - Were sorry your experience wasn't what you expected, we certainly try to make all guest stays great ones. While I believe this is an isolated incident and certainly noise can be a factor anywhere we will certainly look into your challenges and address the concerns, thanks for your feedback and we hope to see you in the future.
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Oldsmar, Florida
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2014

Excellent room - Large picture window view of Historic Savannah and a balcony view of the impressive St. John the Baptist Catheral. Bellman was very informative and helpful. Hopefully we will be back soon.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank garyn417
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kbrockway, General Manager at Hilton Savannah Desoto, responded to this review, 1 July 2014
garyn417- Thank you for the wonderful feedback and we look forward to seeing you in the future!
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Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 June 2014

I just spent the weekend with my kids at the Hilton Desoto. The hotel was beautiful and the staff couldn't have been more nice or professional. Very friendly and helpful. I have read some reviews and the hotel is older, but that is Savannah's charm. As a Georgia native, I understand the humidity in the area ages things more quickly, but again, I thought the hotel was clean and beautiful. We had to leave a day early, but we had a great time and would definitely stay there again. My kids are 20, 18, and 15. The concierge was very helpful in making reservations for us for a ghost tour and carriage rides. She made the reservations for us, we paid her and simply gave our tickets to the tour guides. Very easy and convenient! My only suggestions would be having the concierge hours longer and some small items available in room service later than 11:00.

  • Stayed June 2014, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank April R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kbrockway, General Manager at Hilton Savannah Desoto, responded to this review, 30 June 2014
April R - Thank you for taking the time to provide some valuable feedback. Were glad to see you enjoyed the hotel and the staff in general. We will take your room service requests for later hours under advisement. Thanks for staying with us and we hope to see you in the future!
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Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 June 2014 via mobile

Very nice place to stay-yes, valet only parking, but the hotel is actually in a decent location, close to several attractions.
Room was clean, staff was super friendly and professional. The hotel itself is attractive, in that it is a modern hotel, but still leaves the impression you are in old Savannah.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kbrockway, General Manager at Hilton Savannah Desoto, responded to this review, 30 June 2014
Chris B - Thank you for the kind feedback, glad you enjoyed the hotel and the staff, come see us again when travelling to Savannah.
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Woodstock, Georgia
Level 6 Contributor
116 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 28 June 2014

Carol in the Lion's Den (lobby bar) provided us with outstanding service and is such a hard worker. This hotel is in the middle of the historic area, which was great for gaining access to multiple sites. Lobby and dining room are beautiful. Our room was clean and gave us a fabulous view of Savannah. Valet staff made us feel at home. We will be back!

  • Stayed June 2014, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank merrily785
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kbrockway, General Manager at Hilton Savannah Desoto, responded to this review, 1 July 2014
Merily785 - Glad to see you enjoyed the staff and your stay! Thanks for choosing to stay with us and we look forward to seeing you return in the future.
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Savannah, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 June 2014

There is only Valet parking available no nearby parking open to the public. Not advertised in the beginning. Walls are thin. If you laugh too loudly security will be called. The furniture in the room was very worn needed to be discarded. If you are paying over $200 a night the room should be extra clean and furnishing should be better. I have never been to a Hilton with worn furnishing and paper thin walls.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Tonya F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kbrockway, General Manager at Hilton Savannah Desoto, responded to this review, 30 June 2014
Tonya F - I apologize for the noise levels, as we are a 45 year old building they are built to a different standard and unfortunately noise levels can be a challenge especially late at night. We are working on several projects we are near completed on, new desk chairs, bed skirts and a furniture rehab, we hope to have these completed in August. I sure hope you come back to see us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Savannah Desoto

Property: Hilton Savannah Desoto
Address: 15 E Liberty St, Savannah, GA 31401-3920
Phone Number:
Region: United States > Georgia > Georgia Coast > Savannah > Downtown , Historic District - North
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotel in Savannah
#31 Romantic Hotel in Savannah
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Savannah Desoto 3.5*
Number of rooms: 246
Official Description (provided by the hotel):
Located in the heart of the Historic District. When you stay at the Hilton Savannah Desoto, you're within walking distance of so many famous attractions including Riverfront Plaza, River Street and City Market. You'll love the view over beautiful Madison Square from our rooftop pool and patio. Dine in the DeSoto Grille, serving southern cuisine with an inventive flair. Our meeting and event space features panoramic views of the city, perfect for any meeting or wedding reception. ... more   less 
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Also Known As:
Hilton Savannah Desoto Hotel Savannah
Hilton Hotel Savannah Desoto
Hilton Desoto Savannah
Savannah Hilton

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