In our stay in Savannah, Georgia, we spent the night at the Hilton Desoto.
We stayed there a few years ago and really enjoyed it. This time, it was a totally different story...
Firstly, when we got to the room, the first thing we noticed was that it needed refurbishing and refitting. I don't know about other rooms, but after I took a shower, I noticed that there were no big towels, only hand towels.
Fortunately, the staff were helpful and friendly and gave us some towels. I can say that I had a fairly good night's sleep except for the fact that the air conditioner wasn't working properly.
In the morning, we noticed They didn't change the filter at the coffee machine!
When we checked out, we told the receptionist about the mishaps the previous night and she apologized and said that she would tell the manager. There were good parts also about this stay:
1. The staff are friendly
3. The location is really good.
I don't know about other guests, but I for one, did NOT enjoy my stay! All in all, I don't think that I would be coming back anytime soon. For how much money we spent, I think that it's definitely not worth it! I was disappointed because it wasn't really the quality of other Hiltons.
- Official Description (provided by the hotel):
- Located in the heart of the Historic District. When you stay at the Hilton Savannah Desoto, you're within walking distance of so many famous attractions including Riverfront Plaza, River Street and City Market. You'll love the view over beautiful Madison Square from our rooftop pool and patio. Dine in the DeSoto Grille, serving southern cuisine with an inventive flair. Our meeting and event space features panoramic views of the city, perfect for any meeting or wedding reception. ... more less
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- Also Known As:
- Hilton Savannah Desoto Hotel Savannah
- Hilton Hotel Savannah Desoto
- Hilton Desoto Savannah
- Savannah Hilton