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“Nice updated hotel” 4 of 5 bubbles
Review of Hilton Savannah Desoto

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Hilton Savannah Desoto
Ranked #41 of 113 Hotels in Savannah
Mount Pleasant, South Carolina, United States
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Nice updated hotel”
4 of 5 bubbles Reviewed 10 August 2014

Stayed here for a conference. The room was nice, clean, and comfortable. The location was close to Oglethorpe square, which was nice but I actually like being on River Street a little more. Around midnight Liberty Street was very quiet. The view of a church from the balcony was beautiful. My television didn't work, but I forgot to tell the front desk. Oops. Besides that, it was a nice hotel with a friendly and helpful staff. Valet parking is 20/day but there is public parking right before you arrive at the hotel. If you're trying to save a few bucks that might be useful.

  • Stayed August 2014, travelled on business
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nancy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kbrockway, General Manager at Hilton Savannah Desoto, responded to this review, 11 August 2014
NancyW - We appreciate your feedback and I'm glad to see you enjoyed the staff and the hotel. I understand you like the River Street corridor but if you are looking to come back we sure would love to have you! Thanks for staying with us.
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1,964 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (366)
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English first
Beaumont, Texas
2 reviews
5 of 5 bubbles Reviewed 9 August 2014 via mobile

Hilton Desoto is a beautiful hotel with an excellent location in the middle of Savannah's historical district. It has great places to browse and shop all around it. Plus so many yummy places to eat! The view from my balcony was breath taking! I've stayed at the Hilton Desoto three times and can't wait to return!

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Julie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kbrockway, General Manager at Hilton Savannah Desoto, responded to this review, 11 August 2014
Julie T - We appreciate your feedback and glad to have your loyalty! We appreciate you staying with us and we look forward to seeing you again in the near future.
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Atlanta, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 August 2014

My experience at the Hilton DeSoto - Savannah was superb. It is conveniently located to all the great attractions, shops, and eateries in Savannah and has a quaint and historical charm that is befitting of a city with rich history such as Savannah. The front desk staff is exceptional, especially Ms. Geri! You can't go wrong if you book your stay at the Hilton DeSoto.

  • Stayed August 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 928r0berts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kbrockway, General Manager at Hilton Savannah Desoto, responded to this review, 11 August 2014
928r0berts - We appreciate the great feedback and I will certainly relay your message to Geri! Glad to see you enjoyed the staff and the Hilton Desoto, come see us again!
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1 review
2 of 5 bubbles Reviewed 8 August 2014

Tell them right away if you want to hear about ghost!More them likely they well not lesson. They did not for us. They did not for us. That not why we came there. The party in the hall was way out of control all night. I called it down to the desk. It took them some time to get to the 13 floor and after the people from the hotel left the noise continue.

  • Stayed August 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank johnkJ7037VZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kbrockway, General Manager at Hilton Savannah Desoto, responded to this review, 11 August 2014
Johnkj7037VZ - Thanks for the feedback, not sure what you were trying to find out about Ghosts, certainly there is a ghost tour in Savannah as well as several other haunted tours offered by our concierge who is in the lobby most of the day. Sorry about the noise challenges, this can be a challenge and we do try to control it to the best of our abilities with our Security detail, once again I apologize and hope to see you again in the future.
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Marietta,Georgia
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 7 August 2014

We enjoyed this house tremendously. The only problem is we had a room by the elevator and it was a little noisy. Our room was very roomy and nice. We received Breakfast Buffet coupons and really enjoyed the breakfast at the hotel. The staff was very nice and knowledgeable and helpful. We were on the 12th floor so our view of the city was excellent. We were close to everything.

Room Tip: Don't get a room near the elevators.
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  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank MariettaGatorGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kbrockway, General Manager at Hilton Savannah Desoto, responded to this review, 11 August 2014
Mariettagatorgirl - We appreciate your feedback and were glad you stayed with us. Thanks for the positve compliments on the staff, the breakfast and the location! We look forward to seeing you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lawrenceville, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 August 2014

This hotel was wonderful. We needed a crib bed, and hospitality brought it up immediately. The check-in staff was fast and pleasant. There were warm cookies and juice in the lobby when we arrived. Our room was spotless. The hotel was in a a wonderful neighborhood, right alongside the horses and buggies. We will definitely stay here again

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank 1fromtheridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kbrockway, General Manager at Hilton Savannah Desoto, responded to this review, 7 August 2014
1fromtheridge - Thank you for the great feedback, I'm gald to see you enjoyed your stay and the service and we look forward to seeing you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canton, United States
1 review
3 of 5 bubbles Reviewed 6 August 2014

It's a pretty hotel, but not really worth the price. Take the extra money you would have to spend (to stay here and pay for the valet parking) and just drive in and park on the curb. As far as location there isn't really anything nearby to justify the cost. And if you really want to stay in the historic district them find a hotel near the river.

  • Stayed August 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kbrockway, General Manager at Hilton Savannah Desoto, responded to this review, 7 August 2014
David C - I was surprised by your feedback, not sure who you spoke to or if you utilized our concierge but there is quite a bit to do utilizing this hotel as a base. Just to clarify, we are in the Historic district, River Street is not, truly the only thing to see on River Street itself is bars and restaurants. The stroll from our hotel in either direction takes you past the bulk of the historic park squares and so on. Parking is charged at all the full service hotels and even some limited service hotels due to limited parking in the city, we offer a great valet service with unlimited in and out privileges for $20 and your car is under cover. I sure hope you come back and really take advantage of what we do have to offer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Savannah Desoto

Property: Hilton Savannah Desoto
Address: 15 E Liberty St, Savannah, GA 31401-3920
Phone Number:
Region: United States > Georgia > Georgia Coast > Savannah > Downtown , Historic District - North
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotel in Savannah
#31 Romantic Hotel in Savannah
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Hilton Savannah Desoto 3.5*
Number of rooms: 246
Official Description (provided by the hotel):
Located in the heart of the Historic District. When you stay at the Hilton Savannah Desoto, you're within walking distance of so many famous attractions including Riverfront Plaza, River Street and City Market. You'll love the view over beautiful Madison Square from our rooftop pool and patio. Dine in the DeSoto Grille, serving southern cuisine with an inventive flair. Our meeting and event space features panoramic views of the city, perfect for any meeting or wedding reception. ... more   less 
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Also Known As:
Hilton Savannah Desoto Hotel Savannah
Hilton Hotel Savannah Desoto
Hilton Desoto Savannah
Savannah Hilton

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