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“Very Nice Stay”

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Savannah Marriott Riverfront
Ranked #46 of 113 Hotels in Savannah
Ponte Vedra Beach
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very Nice Stay”
Reviewed 9 December 2013

My girlfriend and I stayed 2 nights with my brother and his wife. The hotel is very nice. It's just a short stroll to the Savannah Riverfront shops and the staff was nothing but helpful. Both the rooms were very comfortable and clean. A wonderful weekend in Savannah brought to us courteous of the Marriott.

Room Tip: Nice location on the river. Very nice and helpful staff.
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Raymond H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rhon R, Customer Care at Savannah Marriott Riverfront, responded to this review, 10 December 2013
How wonderful to hear that your recent stay with us made for a wonderful weekend in Savannah!

We appreciate your comments about our spacious, comfortable rooms and our friendly staff.
We take great pride when our associates are mentioned in a guest's review.

Hopefully you, your girlfriend, your brother and his wife, will return for another weekend at our lovely hotel in our beautiful, historic city.

Thanks again for taking time to let us know about your visit.

Happy Holidays!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,849 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (579)
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English first
Roswell, Georgia
Level Contributor
340 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 8 December 2013

This Marriott has a wonderful location on the Savannah River. You can walk to many restaurants and shops. There is also a free ferry boat that can take you to the center of the riverfront shopping and restaurant area. The rooms are spacious and the staff is very friendly and willing to help in any way.

Room Tip: Ask for a room on the river side of the hotel.
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Barb125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rhon R, Customer Care at Savannah Marriott Riverfront, responded to this review, 9 December 2013
It is always a pleasure to hear from our guests, especially when they have enjoyed their stay with us so much, they take time to write about it.

We do have a prime location as you noted, and the ease of a ferry ride or walk to shops and restaurants is a big draw for both business and pleasure travelers alike.

We certainly hope you and your family will come stay with us again. Our staff is always eager to welcome back our repeat guests.

Thank you again for your time.

Happy Holidays!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincoln, Nebraska
Level Contributor
78 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 7 December 2013 via mobile

I stayed in room 713 which has a nice view of the river. It also has a little balcony that is fun to sit on. However, there was a lot of street noise. The rooms are clean and updated. The staff was very good. My face wash, which was in the shower, did get thrown away by the cleaning crew. They gave me a travel kit which had soap in it. And a room credit to make up for the error. The bar is unimpressive. Small zip set out in a boring, open area on floor one. I'd recommend walking 10 min to the Riverwalk instead.

Stayed December 2013, travelled on business
Helpful?
Thank Nebraska1450
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rhon R, Customer Care at Savannah Marriott Riverfront, responded to this review, 9 December 2013
Thank you for your review. We appreciate our guests taking time to let us know about their stay.

Hearing that we immediately addressed the loss of your face wash is an example of our commitment to 100% guest satisfaction. We take great pride in our staff and their eagerness to ensure when visitors leave our hotel, they want to return.

We are glad you enjoyed your riverfront balcony. Our rooms overlooking the river offer many sights, including the huge container ships traveling to the port down the river. A magnificent sight for locals and visitors alike.

Again, thank you for time and loyalty to Marriott.

Happy Holidays!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West coast of Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 December 2013

Clean, quiet and well staffed. Food in meeting room was above average. Servers were very attentive. Rooms were clean, beds very comfortable. Check in and out was smooth with no errors. Great view of the river. Easy walking distance to the historic district.

  • Stayed November 2013, travelled on business
    • Value
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    • Cleanliness
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Helpful?
Thank TNNCFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rhon R, Customer Care at Savannah Marriott Riverfront, responded to this review, 4 December 2013
Thank you for your review. It is wonderful to know that our dedication to 100% guest satisfaction is being met.

You mentioned some of the reasons the Marriott Savannah Riverfront is a sought after destination; we are right on the Savannah River with easy access to shops, restaurants and bars along world famous River Street. Our staff is friendly and our guest rooms comfortable and well appointed.

Ensuring our guests' experiences make them want to return is the best compliment we can receive. It seems we accomplished that during your visit.

Again, thank you for your time. We look forward to serving you in the future.

Happy Holidays.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alpharetta, Georgia
Level Contributor
103 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 1 December 2013

Everytime I'm in Savannah I stay at this Marriott. This recent visit was one of the better stays and I'm pleased with the improvements I see at this hotel. The rooms have all been renovated and the hotel itself is much cleaner than my last few visits. The staff is always very friendly and willing to go above and beyond to make your stay enjoyable. I love that this hotel has self parking (very few hotels have this in the historic district) and easy access to both Bay and River Street.

Room Tip: Opt for a river view if possible so you can watch the container ships and tugs floating along the ri...
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Erin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rhon R, Customer Care at Savannah Marriott Riverfront, responded to this review, 4 December 2013
Thank you for your review!

It is such a pleasure to hear that our return guests are pleased with our commitment to enhance and improve our services.

We are very proud of our friendly staff and their willingness to ensure 100% satisfaction for all our guests. Also, our parking facilities are often recognized for their convenience and ease - especially for downtown Savannah.

Thank you again for taking time to let us know about your stay and thank you for your continued patronage.

Happy Holidays!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Herndon, Virginia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 November 2013

Nice hotel, but very "convention" like. The room overlooked the atrium lobby and bar. The first hotel that I've seen a swimming pool in the lobby. I thought the staff was extremely helpful, 1st class service. No safe in the room, but they had one for us to use behind the front desk. The hotel a bit dated as it was built in around 25 years ago for the summer olympics hosted in Savannah. We got a decent rate and I would definitely stay there again.

  • Stayed October 2013, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank TravelTime4Us
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rhon R, Customer Care at Savannah Marriott Riverfront, responded to this review, 4 December 2013
Thank you for taking time to let us know about your recent visit.

We are happy to pass on compliments about our staff to our managers at our weekly staff meetings. It is very important that our associates know that our guests recognize and appreciate their dedication.

Our hotel does have both indoor and outdoor pools, which is a nice feature as our guests can enjoy swimming year round. Another service you mentioned is the fact that we have safes behind our front desk free of charge for our visitors.

We certainly appreciate knowing that you would return to our wonderful hotel. We look forward to serving you again!

Happy Holidays!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ponte Vedra Beach, Florida, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 November 2013

Underwhelmed. Southern hospitality was hard to see. Rooms were filthy! No extra blanket or pillows in closet. Blood on the comforter! Bathrooms could use a good cleaning. We are gold Marriott rewards members. Our room was "upgraded" to a room overlooking the river. We could hardly open the rusty sliding door to see the view. There was no fridge, no "privacy please" door hang. As soon as I got back home, I took a shower.

Room Tip: Try not to get a room overlooking the Atrium. You will hear the echo of noises from the lobby and k...
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 605MaryAnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rhon R, Customer Care at Savannah Marriott Riverfront, responded to this review, 4 December 2013
Thank you for taking time to let us know about your recent visit.

Your comments are important to us and have been passed on to the appropriate Department Heads.

Although you had a less than satisfactory trip, we hope that you will allow us another opportunity to extend to you our customary southern hospitality and guest satisfaction.

Again, thank you for your time.

Happy Holidays!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Savannah Marriott Riverfront

Property: Savannah Marriott Riverfront
Address: 100 General McIntosh Boulevard, Savannah, GA 31401-2900
Region: United States > Georgia > Georgia Coast > Savannah
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Business Hotel in Savannah
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Savannah Marriott Riverfront 3.5*
Number of rooms: 387
Official Description (provided by the hotel):
Savannah's only full service Marriott on the historic Riverfront. Stroll along Savannah's famous River Street - conveniently connected via the Marriott Riverwalk. Easy access to shopping, dining and entertainment. Relax on the beach at Tybee Island, or spend the day exploring historic downtown Savannah. 11.2 miles to Savannah/Hilton Head International Airport. ... more   less 
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Also Known As:
Marriott Savannah Riverfront Hotel Savannah
Savannah Marriott

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