Hampton Inns are my go-to hotels. Never disappoints. However this HI in the historic district really needs some TLC. Our stay started with no hot water or water pressure so a day was spent without but during the evening hours a pump was replaced. The front desk was swamped with complaints. Many guests left and were sent to other hotels. Manager Leonard was polite. The blond thin man manager was not. Rude rude rude. Apathy seemed to reign here at this hotel from housekeeping to front desk. The concierges were very gracious as was Leonard the manager but there is only so much one man can do. Good help is hard to find. The rooms were dated and worn. Bedding was lumpy and worn. Carpets dingy and worn and forget the pool area which was neglected and unkept. Perhaps they were short staffed when I was there but the hotel was full. Breakfast on styrofoam plates and plastic cups with artificial eggs adds insult to injury for 200 plus a night . I know that is standard blast fare at HI but in the historic district where the rates are higher than the other side of town perhaps a real plate and glass would add to the ambiance. I was compensated for our first night without the water by a reduction in the rate after I asked. I was also overcharged on my final bill since they added a 20.00 valet parking charge for each night. That was removed without question. A few other customers had the same complaint. The staff was outwardly friendly at times and at many other times just plain annoyed when asked for simple things that the housekeeping had not completed..like not freshening the room with new towels and toiletries,laundry bags etc. It was a sloppy week for this Hampton Inn in Savannah's historic district. I will try to post a picture of the worn and lumpy comforters that are usually plump and fresh. This place needs a renovation. And an attitude adjustment.
- Official Description (provided by the hotel):
- The Hampton Inn Savannah Historic District hotel is located in downtown Savannah on Bay Street with easy access to River Street. Walk to local attractions like River Street, Savannah International Trade & Convention Center, and City Market. Enjoy a swim in our rooftop outdoor pool with views of historic Savannah. Relax with our free hot breakfast every morning. Get some work done with our free high-speed internet access and business center. ... more less
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- Also Known As:
- Hampton Inn Savannah - Historic District Hotel Savannah
- Savannah Hampton Inn