My family was traveling on I-95 with dogs and wanted a hotel with an indoor pool so my kids could swim. We decided to stop here. I knew that it wouldn't be very high quality but there are almost no hotels with indoor pools that allow dogs in the south. This was a huge mistake.
Our first room was bad. It was in disrepair and smelled of smoke so badly I could barely enter. We asked to switch to a non-smoking room but were told "all pet rooms are smoking rooms because smoking is pet-friendly". Ummm, what? At any rate, we were given a different smoking room. So we moved our stuff to the new room. The 'better' room was pretty disgusting. The floor was gross and had a huge stain in the middle that looked like a burn. The bedspreads were frayed and the smoke detector was ripped off the wall and laying on the microwave. The pipes under the sink had a slow leak which was damaging the carpet. The mini-fridge was unplugged because when you plugged it in it sounded like a broken blender. Honestly I thought that the staff was punishing us for asking for a different room.
We should have left right then but were stupid. It was getting late and my young kids were very excited about going swimming. My wife asked if we should leave and I said that we'd just suck it up... the kids could swim for while, we'd sleep for a few hours, and get on the road early the next day. At least the room was cheap and 1 night wouldn't hurt us.
So we stayed. The swimming pool was actually ok, but a little off in the chemicals. My eyes burned after about 20 minutes. I decided not to ask to move rooms AGAIN, because I hate to be difficult and I decided just to live with it. At least it was cheap.
We checked out the next morning and vowed never to stay there again (and probably never stay at any Days Inns again). At least it was cheap right? Wrong!
When I got home I checked my credit card information and found that they had charged me an additional $150 due to "damage to the room." What the? It was damaged when we checked in. The beds were made and there were fresh towels and soap so it had obviously been "cleaned" prior to our checking in. My dog certainly didn't do any damage... he just layed in the corner all night.
I'm still disputing the charges but at a cost of time and energy to me. Since both rooms we were given were in disrepair, we didn't figure it was our job to tell the management just how bad the rooms were. Apparently I should have just to cover myself. As of this writing, the worst hotel room I've ever stayed in cost $216 for one night.
On the plus side, the onsite staff were friendly enough. The breakfast offered nothing but carbs but it was OK. My kids enjoyed the waffles.
Bottome line: DO NOT STAY HERE.
- Official Description (provided by the hotel):
- The Days Inn and Suites hotel is ideally located near Armstrong Atlantic State University, Savannah State University, the Festival Outlet Mall, River Street and historic Savannah. The Savannah Civic Center and Old Fort Jackson are less than 15 miles and the Savannah International Airport is just 10 miles away. Savannah's St. Patrick's Day celebration is another popular attraction. ... more less
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- Also Known As:
- Days Inn And Suites Savannah Gateway Hotel Savannah
- Days Inn Savannah