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“interesting hotel with excellent service”

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Baymont Inn & Suites Savannah Midtown
Ranked #54 of 113 Hotels in Savannah
Antwerp, Belgium
Level Contributor
61 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“interesting hotel with excellent service”
Reviewed 6 November 2011

We pulled up to this hotel and was intrigued. It looked more like a motel than a hotel. When we got in, we realized it was a hybrid: the bottom two floors are a motel but the top floor where we were at, is a hotel with an enclosed hallway. Interesting.

The rooms are clean and pretty standard, but what stood out was the all-around excellent service we received from every single member of the staff there. We were greeted enthusiastically every time we were around the lobby or breakfast area, got helpful suggestions on where to eat, and were constantly made to feel welcome even though this hotel is a chain. That is amazing.

The property isn't in the heart of the historic district. In fact, it's a drive, about 10-15 minutes, depending on the traffic and the lights, so that's a factor to bear in mind. The advantage of this hotel is that the rates are much lower than hotels in the downtown area. Savannah's a gorgeous place and I'd love to be back.

  • Stayed December 2010, travelled as a couple
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Helpful?
1 Thank absolute_alex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClaireGale, Director of Sales at Baymont Inn & Suites Savannah Midtown, responded to this review, 10 November 2011
Dear Absolute Alex,

We appreciate you taking the time to share your recent stay with us at the Fairfeild Inn Midtown Savannah. Our staff does an excellent job in giving our guest the very best service. We are constantly reminded by our long stay guest how much they enjoy our hotel and staff. We are only a short drive to the Historic District that makes our location and affordable rates value added to our guest.

We look forward to your return stay.

Thanks,
Claire Gale
Director of Sales
Fairfield Inn Midrown Savannah
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1,045 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (184)
Date | Rating
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  • French first
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English first
Asheville, North Carolina
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 26 October 2011

My daughter and I stayed here on a Saturday night and despite the full hotel, got a fairly good night's sleep and a full breakfast for $100 less than staying in the Historic district. It's a straight shot drive downtown and certainly worth the savings. Staff was always polite and friendly. It's a somewhat dated hotel, but the room was as comfortable and clean as any Fairfield.

  • Stayed October 2011, travelled with family
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Helpful?
2 Thank avlhome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClaireGale, Director of Sales at Baymont Inn & Suites Savannah Midtown, responded to this review, 28 October 2011
Dearavlhome,

We are happy to hear that you and your daughter enjoyed your stay with us at the Fairfield Inn Midtown Savannah. It is always a pleasure to hear from our valued guests regarding their experience with us. Our location is valued added with only a few minutes drive to the historic district making us a great choice to save some extra dollars to spend on fun things in Savannah. We look forward to your return and I will let our stay know you enjoyed your stay.

Thanks,
Claire Gale
Director of Sales
Fairfield Inn Midtown Savannah
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Florida, Uruguay
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 October 2011

Upon our late arrival, we received a sincere warm and friendly greeting. Reservation requests were met without having to ask/ double check. The room and facility was modern and comfy. The bed was just as good as a 5 star Marriott bed if not better. We were extremely happy with our stay and would recommend/ return to this hotel without a doubt.

The breakfast was good with the mini waffles, fruit, etc. Thumbs up.

Room Tip: high floor away from elevators.
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  • Stayed September 2011, travelled on business
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Helpful?
Thank Regina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClaireGale, Director of Sales at Baymont Inn & Suites Savannah Midtown, responded to this review, 21 October 2011
Dear ReginaL,

Thank you for taking the time to share your recent visit with us at the Fairfield Inn Midtown. It is always a pleasure to hear that our guest enjoyed staying with us. Our staff takes great pride in making sure that each and every guest has an excellent experience. We look forward to your return visit and appreciate you recommending our hotel to your friends and family.

Sincerely,
Claire Gale
Director of Sales
Fairfield Inn Midtown Savannah
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Conyers
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 October 2011

We arrived and got everything in the room and had to move because the toilet wouldn't flush. We got to our new room on the first floor and unloaded got changed and decided to look for bed bugs because I do everywhere, well first corner I picked up...yep you guessed it. Bed bugs!!!! I've never seen them except on tv and internet but clearly these were them on mattress and undersides of sheets. They were moving around. Needless to say we were bona with in less than 2 minutes after seeing them. I am very freaked out and scared I am going to bring them home with me.

  • Stayed October 2011
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Helpful?
1 Thank wendy8275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClaireGale, Director of Sales at Baymont Inn & Suites Savannah Midtown, responded to this review, 17 October 2011
Dear Wendy8275,

We appreciate you bringing your recent incident to our attention. The Fairfield Inn Midtown Savannah has never been infested with bed bugs and we are checked on a regular basis by the local health department. We take bed bugs very seriously and our housekeeping staff are trained on how to idenify all types of bugs especially the bed bug. We have had a lot of rain in the last several weeks and have found roly poly (pill bug) in our rooms. These are a common garden bug that does no harm to people. Our General Manager had the housekeeping department do a thorough inspection of every room after reading your review this weekend.

Sincerely,
Claire Gale
Director of Sales
Farifield Inn Midtwon Savannah
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College Park
2 reviews
Reviewed 13 October 2011

My husband and I stayed here for a wedding (this is what was recommeded). Was not impressed at all. The 1st room the bed looked as if someone had made love on the sheets and they had NOT been changed. The rooms were very small and the bathroom was the size of a matchbox. There was no closet, just a rack where you hung your clothes. This was my 1st and last stay. I must admit the staff was extremely nice and courteous.

  • Stayed October 2011, travelled with family
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Helpful?
Thank Patricia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClaireGale, Director of Sales at Baymont Inn & Suites Savannah Midtown, responded to this review, 14 October 2011
Dear Patricia,

We appreciate you taking the time to post your review. I apologize that your room was not guest ready and hope that the front desk made sure you were placed in a better room. We will dicuss this with our housekeeping staff as we do not want anyone else having the same situation. It was nice to hear that the staff was courteous throughout your ordeal. We hope you will try us again.

Sincerely,
Claire Gale
Director of Sales
Fairfield Inn Midtown Savannah
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Big Canoe, Georgia
1 review
Reviewed 13 October 2011

I have stayed at many Marriott properties over the years, but find this particular property to be the best yet! The staff is so friendly and helpful....the management is excellent and shows throughout the property! The rooms are clean and breakfast is consistently good....best choice you can make and the price is right!!!

  • Stayed September 2011, travelled with family
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    • Cleanliness
    • Service
Helpful?
Thank Suzanne538358
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClaireGale, Director of Sales at Baymont Inn & Suites Savannah Midtown, responded to this review, 14 October 2011
Dear Suzanne53,

We appreciate you taking the time to let us know about your stay with us at the Fairfield Inn Midtown Savannah. It sounds as though you really enjoyed our beautiful city and are ready for a return visit. Our Deluxe Continental Breakfast is always a big hit with our guests. We take great pride in making sure that every guest feels welcomed and has all the information needed for a great Savannah experience. Our staff is very strong in customer service and it shows in every department. We look forward to your return in the near future.

Sincerely,
Claire Gale
Director of Sales
Farifield Inn Midtown Savannah
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Zephyrhills, Florida
1 review
Reviewed 11 October 2011

My husband and I booked this hotel thru a package vacation and were extremely satisified with our accomadations. The breakfast supplied was truly beyond our expectations. The staff was extremely helpful as we had never visited this city before. I am eager to return for another visit to the Historic district and we will definatly return to this facility. They are a great group and Fairfield should be very proud of them. It is customer service like this that builds a strong business.

  • Stayed September 2011, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Deborah Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClaireGale, Director of Sales at Baymont Inn & Suites Savannah Midtown, responded to this review, 14 October 2011
Dear Deborah Y,

Thank you for sharing your review with us. Our staff always goes the extra mile to make sure that our guest have directions and information to tour our great city. We appreciate you ackowledging our staff as we are very proud of their customer service skills and how they interact with our guests. We are looking forward to you staying with us again.

Sincerely,
Claire Gale
Director of Sales
Fairfield Inn Midtown Savannah
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Savannah Midtown

Property: Baymont Inn & Suites Savannah Midtown
Address: 2 Lee Blvd, Savannah, GA 31405-5708 (Formerly Fairfield Inn by Savannah Midtown)
Phone Number:
Region: United States > Georgia > Georgia Coast > Savannah
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#10 Best Value Hotel in Savannah
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Baymont Inn & Suites Savannah Midtown 2.5*
Number of rooms: 127
Official Description (provided by the hotel):
If you're in search of an affordable hotel that will provide you and your family convenient access to all that Savannah has to offer, then look no further than the Baymont Inn Savannah Midtown. We're situated just a few miles from Savannah's renowned Historic District, where you'll find a wide variety of shopping and dining experiences waiting for you along River Street and within City Market. Family friendly attractions abound nearby - from our historic home tours and galleries downtown, to the relaxing shores of Tybee Island, you're sure to have a fun-filled day packed with memorable experiences. Public transportation is available right outside the hotel, and if you care to beat the heat with a little indoor shopping, Savannah's Oglethorpe Mall is less than two miles away. We offer comfortable bedding options, thirty-two inch flat-screen TVs and free Wi-Fi Internet access when it's finally time to unwind. We also offer a twenty-four hour business center, pool and complimentary deluxe continental breakfast to help get you recharged and replenished for another day of exploring the Coastal Empire. We welcome you to Savannah and look forward to hosting you at the Baymont Inn Savannah Midtown! ... more   less 
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Also Known As:
Fairfield Inn By Savannah Midtown Hotel Savannah
Fairfield Inn Savannah
Fairfield Savannah
Savannah Fairfield Inn

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