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“Relaxed Stay and nice Motel”

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Country Inn & Suites By Carlson, Savannah Gateway
Ranked #59 of 115 Hotels in Savannah
GreenLeadersSilver level
Reviewed 25 July 2014

We stayed in a very nice Motel, we were very welcomed by the stuff and found a very nice and clean room, very good beds and a clean bath. That`s what I look for most. Location is very good and nearby a very nice Restaurant. I would stay again when in the area

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with this hotel
1  Thank G_Beckers2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MasterkeyHotels, Marketing Agency at Country Inn & Suites By Carlson, Savannah Gateway, responded to this reviewResponded 28 July 2014

Dear Valued Guest,

It’s great to hear that you had a Great stay with us at our conveniently located hotel and thank you for sharing your experience about your recent stay with us on Tripadvisor. We appreciate that you enjoyed your stay so much with us and also the rooms and amenities.

Comfort, Quality and Price, have to be three of the most important things when traveling and THANK YOU for noticing we provide them all!!

We thank you once again and look forward to serve you in the near future.

Warm Regards,
The Management Team at,
Country Inn & Suites Savannah Gateway.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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801 - 807 of 968 reviews

Reviewed 23 July 2014 via mobile

The reviews were all great but for the price I still expected some drawbacks. There were none! The room was gorgeous, very well and modernly decorated. No odors, clean comfy bed, good sized bathroom with nice Pantene shampoo and conditioner, decent breakfast, free cookies and coffee around the clock, free beer or wine in the evening. Jocelyn at the front desk was thorough and accommodating. Great stay, we will suggest then to family when they come to visit after our move.

Stayed: July 2014, travelled solo
Thank Kristen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MasterkeyHotels, Marketing Agency at Country Inn & Suites By Carlson, Savannah Gateway, responded to this reviewResponded 24 July 2014

Amazing review !!!
Dear esteemed guest,

Fantastic to learn that you enjoyed your stay thoroughly with us.

We strive to serve our guests in the most efficient manner at all times during their stay with us.
It was really pride taking to learn that our efforts met your expectations.

Looking forward to serve you par excellence at your next stay when you visit this place again.


Warm Regards,
The Management Team at,
Country Inn & Suites Savannah Gateway

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

I stayed here with my parents for 2 nights for a trip to Atlanta. The staff was friendly and helpful. The breakfast was good. The hotel room was large and clean. Several restaurants near the hotel. Wi Fi was free and easy to connect to. No complaints. This was about a 15 min. drive to historic Savannah. I do think I would stay somewhere closer in next time though.

  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Maccafan9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MasterkeyHotels, Marketing Agency at Country Inn & Suites By Carlson, Savannah Gateway, responded to this reviewResponded 23 July 2014

Dear Valued Guest,

Thank you for posting this amazing review on Tripadvisor about your stay with us.
We pride in learning that you found our staff friendly, room clean and breakfast good and enjoyed your stay here.

We continuously strive to serve our guests in the best possible manner all through their stay with us.

Looking forward to your staying with us the next time you visit this place.
We assure you your stay will be an impeccable one.


Warm Regards,
The Management Team at,
Country Inn and Suites.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

The bathroom was not clean by my standards, even still had hair on the soap dish. There's a hole in the wall in rm 220, and a giant roach/palmetto bug crawled out of it. They promise breakfast until 9:30, but the food is gone before 8:45, and upon complaining I was not even credited 5$ to go to mcdonalds. It was worse the next day. The little cereal and stuff that is left is VERY stale, the raisins in the raisin bran weren't even purple anymore, but they were out of milk anyway. The pool area , when open, is overrun with kids who are allowed to be there without much supervision, even in the hot tub. There is not time limit or anyone to enforce any rules. I've never written a bad review, but after contacting them twice about this stay receiving any help, I wasn't left much of a choice.

Room Tip: Don't stay here!
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  • Stayed: July 2014, travelled solo
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Macnjac18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MasterkeyHotels, Marketting Agencies at Country Inn & Suites By Carlson, Savannah Gateway, responded to this reviewResponded 23 July 2014

Dear Esteemed Guest,

Please accept our sincere apologies for the inconveniences you experienced during your stay with us.
I know this does not justify what you experienced, However We are looking into all of your concerns and are taking remedial steps on warfooting to fix them at once. Whether it is the bathroom problem or the breakfast or the pool, everything will be taken care of.

Usually this is not the standard of our service and we always strive to serve our guests in the most efficient manner.

We appreciate the time and effort you spared for posting this review about your stay with us.

We assure you that your next stay with us will be spotless and an impeccable one.
Looking forward to serving you par excellence on your future stay with us when you visit this place again.


Warm Regards,
The Management Team at,
Country Inn and Suites.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

One of the best hotels we have been to. Staff was extremely helpful and friendly. Breakfast was good and attendant was very accommodating. Everything was very clean and beds were comfortable. We would definitely stay there again.

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel
Thank Jim J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MasterkeyHotels, Marketing Agency at Country Inn & Suites By Carlson, Savannah Gateway, responded to this reviewResponded 23 July 2014

Dear Jim and Louise,

It was immensely exhilarating and encouraging to read your review on Tripadvisor about you experience while staying with us. We thank you for this effort of your’s.

It was really nice to learn that you thoroughly enjoyed your stay, whether it was the staff, the room or the breakfast.

It is our continuous endeavor to serve our guests par excellence at all times during their stay with us.

We assure you that your next stay will also be refreshing and serene.Looking forward to your staying with us the next time you visit this place.


Warm Regards,
The Management Team at,
Country Inn and Suites.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014 via mobile

This hotel was beautiful. The decor was wonderful and the rooms were clean. However, the cleaning staff wasn't as thorough as the staff of the hotel that we stayed in the night before. We went down to the spa and there was something disgusting on one of the signs and the elevator was very filthy. At the hotel we'd stayed in the night before in SC, the cleaning staff was very thorough, taking the time to even clean the elevators, restrooms, and other details to keep the hotel sanitary. I called down to the front desk to let them know about t he elevator and spa. However, the elevator and soa was still filthy the next morning. I give this hotel a 3 rating because besides these things we had a nice stay.

Stayed: July 2014, travelled as a couple
Thank Carolee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MasterkeyHotels, Marketing Agency at Country Inn & Suites By Carlson, Savannah Gateway, responded to this reviewResponded 22 July 2014

Dear Esteemed Guest,

We value your review posted on the Tripadvisor about your stay with us.

It will help us monitor our services. It is our endeavor to serve our guests in the most efficient manner at all times during their stay with us.

We regret that you did not find the SPA and the Elevator clean enough, I will co-ordinate with the housekeeping and the frontdesk and get things in place right away.

IT was nice to know that you enjoyed your stay with us otherwise.
I assure you that your next stay with us will be spotless and refreshing.

Looking forward to your staying with us the next time you visit this place.



Warm Regards,
The Hotel Management,
Country inn and suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014 via mobile

This was a great stop-over on our trip! The employees are great and the beds are to die for! We walked next door to Applebee's and had a fabulous time! Very pleasant and relaxing time. Jocelyn at the front desk ROCKED! Great customer service! We stopped here again on the way back through a week later and it was great again! It will be a regular overnighter for us when we are traveling. Thank you to all the staff for making our stay pleasant!

Stayed: July 2014
Thank dslocke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MasterkeyCares, Guest Relations Manager at Country Inn & Suites By Carlson, Savannah Gateway, responded to this reviewResponded 16 July 2014

Dear Esteemed Guest,

It was wonderful to get such a candid review about your stay with us on the Tripadvisor.
It actually gives us immense satisfaction to learn that you enjoyed our bed and services and found the hotel staff friendly.

I shall pass on your good word to Jocelyn at the front desk.
Looking forward to your stay with us the next time you visit this area.


Warm Regards,
The Hotel Management,
Country Inn & Suites Savannah Gateway

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Savannah Gateway

Address: 16 Gateway Boulevard East, 16 Gateway Boulevard East, Savannah, GA 31419-7554 (Formerly Clarion Inn & Suites )
Phone Number:
Region: United States > Georgia > Georgia Coast > Savannah
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Savannah
#24 Family Hotel in Savannah
#33 Business Hotel in Savannah
#34 Romantic Hotel in Savannah
Price Range: £66 - £131 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Savannah Gateway 3*
Number of rooms: 72
Official Description (provided by the hotel):
Welcome to the New Country Inn & Suites Hotel in Savannah. With a convenient location just off I-95 and services designed for a productive stay, the brand-new 100% non-smoking facility Country Inn & Suites Savannah Gateway Hotel is the ideal choice for business and leisure travelers. Our Savannah, GA hotel's guests can take advantage of free high-speed, wireless Internet access, a complimentary breakfast buffet and on-site facilities like a Fitness Center and Business Center. Each of our Savannah hotel rooms features a microwave, a refrigerator and modern furnishings for guests' comfort. Plan your stay today and experience one of the best hotels in Savannah, Georgia. ... more   less 
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Also Known As:
Clarion Inn & Suites Savannah Hotel Savannah
Clarion Inn And Suites Savannah
Clarion Hotel Savannah
Clarion Savannah
Savannah Clarion

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