Our group of 4 stayed here for 1 night in early March. The rooms were clean & the beds very comfortable. Thankfully, the air/heating units worked quietly and quite well.
Prior to checking out I went to the front desk to ask for assistance. Alicia was at the front desk. As she was helping me, another guest ignored that I was standing there and rudely began telling Alicia that she had questions regarding her bill & some others. I was fuming!!! At that point, two other women joined the first one - all asking her questions at once. Alicia was such a professional!!! She politely gave me my information and I walked away.
A little later I returned to the front desk to commend Alicia on her professionalism and to let her know how much I appreciated how she handled the situation.
We enjoyed the breakfast on site. Also, I think Debbie or Debra was the staff member helping with breakfast that day. She was great as well & we appreciated that she checked on everyone to insure that we had what we needed.
We will definitely stay here again if in the area. The staff here is wonderful.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Fort Smith Executive Park. We offer 63 beautiful and spacious rooms, including 6 suites, all of which have the new Simply Smart Bedding Collection. All of our rooms have free high speed cable and wireless Internet access. Start your day with our free Express Start Breakfast. Enjoy some light snacks in the evening at our Hospitality Reception served Monday through Thursday. Take advantage of our indoor pool and spa, business center, fitness center, and guest laundry. Conveniently located by the Fort Smith Regional Airport the Holiday Inn Express Fort Smith Executive Park is the place to stay when visiting Whirlpool Corp., OK Foods, Trane, Rheem Mfg., Baldor Electric Co., Golden Ventures (formerly Beverly Enterprise), Gerber Products, Aire Systems, University of Arkansas at Fort Smith, Bekeart Steel, St. Edwards Mercy Medical Center, Fort Smith Historic District and other local businesses and attractions. We look forward to having you as our guest here at the Holiday Inn Express Fort Smith Executive Park. ... more less
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- Also Known As:
- Holiday Inn Express Fort Smith Hotel Fort Smith
- Holiday Inn Fort Smith
- Fort Smith Holiday Inn