We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Terrible terrible terrible x 1000 service.”
Review of Inn Towne Lodge

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Inn Towne Lodge
Ranked #21 of 22 Hotels in Fort Smith
Memphis, Tennessee
2 reviews
“Terrible terrible terrible x 1000 service.”
Reviewed 7 March 2012

My wife and I stayed here for her travel nursing assignment. We were to pay for first night and then the travel nursing agency was to fax over payment for another week. I got a phone call at 11am telling me to get out until the payment came through for the week. We had to pack the car back up and sit in a restaurant for 2 hours until the week was paid for. Then one night at 1am I went to. The front desk and asked for some toilet paper. I was told the front desk was closed and I could not have any until 6am. I finally argued some tp out of the guy. If you have a choice stay somewhere else. The rooms are clean and all but the service really sucks. Oh and Ice costs 25 cents. Yes you have to pay for ice.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank superhampster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

20 reviews from our community

Traveller rating
    5
    3
    1
    2
    9
See reviews for
8
6
Solo
0
1
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
VAN BUREN AR
Level Contributor
3 reviews
Reviewed 6 January 2012

I Stayed at the inntowne lodge in 2011 with my boyfriend and we both had a great time the people are very nice and we are fixing to stay again in jan. 2012

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TERRYSSWEETHEART
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis, Indiana
1 review
Reviewed 21 September 2011

This hotel is in a terrible neighborhood. I booked it for my 73 year old mother, and upon arriving in the neighborhood a day early, I knew that she could not stay there. I tried to cancel a day early, but then was informed by the cancellation button that I had to cancel TWO days ahead of the stay, rather than the industry standard one day or same day. I attempted to contact the owner twice by email, but was not afforded the courtesy of a response. Might be a great hotel for a gang-banger convention. Not for decent people.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank danjax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Fort Smith hotels

Westerly, Rhode Island
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 July 2011

The office staff is rude they dont listen or care what you think, cleaning ladys are horrible! room smells bad ac doesnt work! beds very un comfortable, sheets aren't really sheets. supper 8 or any name brand is better then this trash place. ive seen drug deals go down, it has to be the worst hotel ive stayed in and i travel alot and stay in many hotels! please out of your own safety do not stay here!!! Its the inn town lodge on north 11th street in fort smith ar

Room Tip: the room when i first arrived i had to go out buy cleaning supplies and clean he entire room
See more room tips
  • Stayed July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank safetyfirtst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Smith, Arkansas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 June 2011

the staff at this place are very friendly . they even called to let me know the happenings of my teenager . they've really have cleaned this place up in the past 6 yrs. we've been staying here for the past 3and ahalf weeks and they have been a joy to have been able to meet and be able to stay at . the rooms are clean , the pool is nice , the ability to come and go is wonderful . its a pleasurable place to come and stay and to feel safe at. we've not had any problems with stuff coming up missing or taken out of our vechiles .

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank lonelymom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gulf Shores, Alabama
Level Contributor
3 reviews
3 hotel reviews
Reviewed 28 July 2010

Very clean rooms and price was great.Will stay again.Pool nice and clean.Quiet and well attended motel.Pleasently pleased.Stayed a week and enjoyed!Great staff!

Stayed July 2010, travelled as a couple
Helpful?
Thank catdav444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ft smith ar
1 review
Reviewed 23 April 2010

the people go out of there way to make your stay great and housekeeping is great too

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jasperandruby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Fort Smith hotels
3.6 mi away
River Valley Inn and Suites
River Valley Inn and Suites
#19 of 22 in Fort Smith
31 reviews
0.4 mi away
Courtyard Fort Smith Downtown
0.4 mi away
DoubleTree by Hilton Fort Smith City Center
Show Prices
Show Prices
Show Prices
3.4 mi away
Quality Inn
Quality Inn
#12 of 22 in Fort Smith
169 reviews
4.7 mi away
Home2 Suites by Hilton Fort Smith
4.7 mi away
Candlewood Suites Fort Smith
Candlewood Suites Fort Smith
#4 of 22 in Fort Smith
156 reviews
Show Prices
Show Prices
Show Prices

Been to Inn Towne Lodge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Inn Towne Lodge

Property: Inn Towne Lodge
Address: 301 N 11th St, Fort Smith, AR 72901-2242
Region: United States > Arkansas > Fort Smith
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Airport Transportation
Hotel Style:
Ranked #21 of 22 Hotels in Fort Smith
Price Range (Based on Average Rates): £
Hotel Class:2 star — Inn Towne Lodge 2*
Number of rooms: 114
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Priceline, Booking.com and Evoline ltd so you can book your Inn Towne Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing