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“Renovation alert!”
Review of Quality Inn

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Quality Inn
Ranked #12 of 22 Hotels in Fort Smith
Melbourne
Level 6 Contributor
210 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
“Renovation alert!”
Reviewed 27 January 2014

As at late Jan 2013, AmericInn is re-branding to Quality Inn, and the impacts of this will probably last until early summer 2014. Although the rooms and common areas are nice, there is already an air of busy-ness and change, and you do get a vague vibe from the distracted staff that customers are not foremost in their minds.

During our stay the water was off during an overhaul of the boiler (we eventually had to change rooms because it didnt come back on when expected) and the pool was out of order.

Breakfast was a sadder version of the usual national chain fodder - but with supplies missing and an unhappy server who didn't have everything to put out.

Left feeling we'd paid overs for the experience and product/service provided under the circumstances, so can't recommend currently.

  • Stayed January 2014, travelled with family
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Helpful?
2 Thank TheEscapeGoat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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171 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
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English first
little rock, ar
Level 6 Contributor
103 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 14 January 2014

I booked this place based on Trip Adviser reviews. Great choice. A little dated, to be sure, but good rooms and great staff. If you are a road warrior in the construction or maintenance trades it has all the right stuff. Plenty of eating places close by, close to the interstate, good town.

  • Stayed January 2014, travelled on business
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Helpful?
1 Thank towerdog3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Smith
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 January 2014

jacuzzi bathtub was phenomenal beds: extremely soft, the sauna and workout room were very nice as well didn't get to enjoy the pool do too building issues very friendly staff both in the afternoon and the late night servicewhen traveling we will most definitely stay there again.

  • Stayed January 2014, travelled as a couple
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Review collected in partnership with AmericInn Hotels and Suites

Helpful?
1 Thank Austin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris
1 review
Reviewed 27 December 2013

Everyone was exceptionally nice. The breakfast was great every morning. Was our first time in Ft. Smith and front desk employees were very helpful with directions. Enjoyed our stay very much......we will be back!!!!

  • Stayed December 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank Gail B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksonville
1 review
Reviewed 23 December 2013

I left small item behind in the room and I called the front desk and the lady (Amanda) informed me that she will try to mail it to me, since I was not going that way anytime soon.the service was great the rooms with very clean and the location is very good. I enjoyed my two days stay and I believe next time I will stay there again.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank Bassam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tuskahoma
1 review
Reviewed 5 December 2013

Everyone you meet will greet you with a smile.
The rooms are clean and fresh. The bathrooms are clean and fresh.
If I had to point to anything, I would say the breakfast could offer eggs on Sunday mornings, but they don't. Otherwise, everything was great.

  • Stayed November 2013, travelled with family
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    • Location
    • Sleep Quality
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Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, Alabama
Level 6 Contributor
708 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 404 helpful votes
Reviewed 30 November 2013

Safe Stay
The story of our stay began with internet searches of lodging in Fort Smith for the Thanksgiving extended weekend. With 2 adults, 2 kids & 2 dogs we usually hurt our budget when we travel so we actively hunt out bargains. Americinn provided one of the best rates on the website and we were further discounted when we phoned in our reservations and were notified of the military discount. In the past we’ve been charged upwards of $25 per dog, no such charge at all here. We read dozens of online reviews, some were great while others …not so much. Yes, it’s true that the hotel sits next to an abandoned building that appears condemned. However, while it is a slight eyesore we did not get any feel of danger. Some reviews said the area was sketchy, I didn’t think so. I have 2 young daughters and didn’t worry at all about letting them walk the dogs alone. We also read a review indicating poor plumbing, we also had a slow sink drain but it didn’t bother us; it was slow, not clogged.
This is not a 5 start hotel, but it is one of the best budget hotels I’ve ever stayed at. It’s a little older but efforts have been made to modernize, that is obvious. In the room the Philips flatscreen TV was bigger & better than some places we’ve stayed but smaller than what you find in most luxury places. The mini fridge was actually larger than most. The microwave was shiny, black and pretty…we never used it. We stayed during a cold spell and found the room chilly at check in but the heater worked marvelously and we soon found ourselves toasty. The bedding is not heavy but very comfortable. We asked for 2 queens and that’s what we got, they were smallish queens but they were definitely bigger than doubles. We didn’t use it but we did have a small safe. Room décor was fine, nothing offensive but nothing awe inspiring either. I had an overall favorable impression of the room. Breakfast our first morning was busy as the place was packed with folks like ourselves in town for Thanksgiving. There was plenty of bacon, sausage, hard boiled eggs, waffles, breads, cereal, and coffee to please us all with a dutiful attendant even clearing tables between stocking the breakfast items. Yes, they run out of food and depending on how close they are to breakfast ending they might not restock that item. My only issue with that was running out of coffee which happened once during our stay, that hurt. Again, we were there during cold weather but the temperature of the water in the indoor pool was just fine, don’t forget your swim suit. Our 3 night stay ended up costing us $206 with all of the taxes. When we return we will definitely keep this place in mind.

  • Stayed November 2013, travelled with family
    • Value
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Helpful?
Thank kkibby43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn

Property: Quality Inn
Address: 2120 Burnham Rd, Fort Smith, AR 72903-3258 (Formerly AmericInn Fort Smith)
Phone Number:
Region: United States > Arkansas > Fort Smith
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Fort Smith
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 86
Official Description (provided by the hotel):
Quality Inn Fort Smith is conveniently located just a few miles from downtown. We are close to many attractions such as the Kay Rodgers Park, Fort Smith Convention Center, Ben Geren Regional Park, University of Arkansas-Fort Smith, Fort Smith Regional Airport, Central Mall and several restaurants in the immediate vicinity. Guests of our hotel enjoy a complimentary hot Quality Inn Breakfast, free wireless high-speed Internet and a free shuttle service to and from the Fort Smith Regional Airport. Our guestrooms are spacious, quiet and come with numerous amenities ... more   less 
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Also Known As:
Comfort Inn Fort Smith

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