When I pulled in to the hotel, I thought this might have been a mistake. The lobby is in major need of a re-do. The outside is from another century. They do not provide breakfast, but you get a 10% discount at the Denny's attached to the hotel. The room I was in was renovated. The bathroom was new, nice furnishings, very comfortable bed and a flat panel TV. I had a very pleasant night. Coffee in the lobby in the morning--very good. The kicker came when I got my bill and there was a $1.99 "Hotel Services" fee. I asked what this was for and the clerk replied "It's like a fee for a safe in the room." There is no safe in the room, and on extra services were provided. The clerk promptly removed the fee from the bill. If they feel they need more for the room, all they have to do is raise the room rate by $2.00. Why resort to trickery and deception? It makes them look like thieves.
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- Also Known As:
- Quality Hotel Rome