We were traveling from Pittsburgh, Pa to Burlington, VT and wanted an inexpensive place mid way. Called on August 15th and booked for August 16th and was quoted $129.00. Arrived on August 16th and was told our reservation was for August 17th. We were told no rooms were available for that night. I first asked that the reservation they made for the 17th be cancelled and if they could assist us in locating a room for the night. The clerk got on the phone and found us a room down the road for $149.00. Having no other option I said we would accept. The General Manager, Mansukh V. Paghdal, overheard this and said "Wait, I have a room for you". We stopped the booking at the other place and the GM took us to see the room--going on about how nice it was. My husband was very tired and just wanted to collapse. This "found" room was $149.00. I told the GM that it was their mistake that they booked us for the wrong night and we wanted the room for $129. He refused. My head said to get out of this place but my husband was so tired that we stayed. The room was terrible. There was a bug on the wall. The bathroom was just nasty. The bed might have been new but the entire experienced SCREAMED OLD and a SCAM!!! Run--do not walk away from this place.
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- Quality Hotel Rome